Sandman Hotel & Suites Williams Lake

The Sandman hotel in Williams Lake is my go to hotel whenever I am in Williams Lake. I also like that I can have a fabulous breakfast on property at Denny's. I will return many times in the future.

Staff were very efficient and friendly at front desk. Room is clean, comfortable and warm. Good value.

The lady at the desk was kind and very helpfu, making sure I’m happy with everything. My room was very comfortable and clean

Me and my family did not enjoy our stay here-- the room smelt of moldy carpet and smelt/looked its age. The pool I was told was heated and the whole reason I booked here, was ICE cold all 3 days-- none of us could go in it. The entire pool bay was freezing. Was told we would be given a discount at checkout and was not. Check out employee was not helpful.

We were traveling to Prince George and we spent the night here, I booked for 3 adults. we booked the king suite. When we arrived the clerk was not friendly and since we had alot of luggage and a cooler I asked for a cart and she told me to go to the court yard, I asked where the court yard was and she pointed to the side of the building. We couldnt find the court yard and it was 9pm and dark out so we had to bring everything through the lobby and up a flight of stairs and down a long hallway to get to the elevator. I dont recommend this hotel for anyone that might have a disability because every entrance has stairs. We arrived at our room on the 3rd floor, there is one elevator in the building. I first realized that they only gave us 2 towels, there was no bedding for the pullout couch, and the room was dirty. I called to the front desk for more towels and bedding and she replied no. I said you gave us 2 towels and there are 3 adults, she said come and get them. So I went all the way down to get them and told her I need bedding, again she said no. I then said well if you aren't going to give us bedding then there is no where for my daughter to sleep so you better give me my money back and we will go some where else. she then found us some bedding. I took pictures and reported everything to the front desk in the morning, there was a new clerk on duty and she said the manager would be calling me and that they would more then likely give me a free night but I never heard from them. I do not recommend staying at this hotel , it was dirty, the bathroom door lock was broken, the tv didnt work, the pullout couch has a mattress that is about 3" thick, there was food on the floor, and the cobwebs in the bedroom were gross, all the walls have rub marks and are dirty and the fixtures in the bathroom were all rusty.

Our stay was very comfortable. Thank you.

Front desk lady was nice. Difficult parking. Off the beaten track. Old place that needs renovation updates.

The room I stayed in needed some TLC. The shower handle came off, the shower head leaks and sprays water on the wall then onto the floor. The ceiling in the bathroom was coming apart. The fan worked, but sounded like a jet engine when it wasn’t squealing. The fabric on the bottom of the chair was all ripped and falling to the floor for some reason. Other than that, everything else was fine.

They front desk was very pleasent. Tracie made sure we had everything we needed. Comfy bed. Quiet .