America's Inn Williamsburg

I had a reservation at Williamsburg's America's Inn. Upon arriving there and attempting to check in, I ended up having problem after problem, not the least of which was the hotel staff being unable to create a key that would unlock the room door. The room itself didn't appear filthy, but neither was it more than superficially clean. The entire building was in lousy shape, transients loitered throughout the parking lot, the WiFi didn't work, and there appeared to be no way to actually produce a key that would allow me to get in and out of the place. So, I canceled my stay on the spot and was told I'd need get a refund via *******. And now, I get the wholly unacceptable explanation that just came in from ******* — that I will get no refund because they cannot reach anyone at the hotel... what a surprise! My unsolicited advice is to stay far, far away from this dump.

Very outstanding staff. A friendly area. Over all I will definitely comeback !

The people were great. There is something going on with the Williamsburg hotel computer systems. Not just this hotel, guests get assigned to the same room. We had three families walk into the room while we sat there. We were all assigned to the same room which was being remodeled with contractor garbage and cigarette buds every where. Our travel company sent us to another company. The people employed there was nice. It happened at other hotels since then.

I was there briefly, and saw human waste in back building, immigrants attempting to take a child, parties going on, and more. not to mention the rooms, the smell of the rooms, and the fact no body is ever at the front desk to get the help if you needed it. housekeeper drinking by 11am while "cleaning" the rooms and so much more. save your money, save your time and energy

Not providing good information on WIFI and the room is nice but still alittle dirty not really 100 percent clean and microwave broken no coffee maker in the room. Alittle noisy cuz most people there are renting like weekly/monthly

The location.

This motel was, hands down, the worst place I've ever stayed. Firstly, the door looked like it had been kicked in and was difficult to get open. The room itself had bugs and weird red stains on the floor. Most the light switches didn't work. I'm pretty sure someone use to live in the room long term, because there were stickers on the walls and magnets on the fridge. The walls had holes were things use to hang. The mirror above the sink was missing, though I'm pretty sure we passed it in the stairwell. The two days we were there, no one came to clean the room or even empty the trash. But someone did come into the room the first day while we were out, since the light we left on was turned off. We had taken all our stuff with us because the place was just that sketch. The next day when we came back from our adventureing, the light we left on was still on. Weird. They say you get what you pay for, and this was not worth a single dollar. Do yourself a favor any stay anywhere else.

needed handycap room they had none.give use room on the 2nd floor with 15 steeps to get to it. wife was give-out by the time she got to the room.and had to use oxygen when she got to the room.