We had a family wedding and traveled to PA from CT. We chose this hotel as there was a pool and hot tub for our granddaughters to enjoy. The first night we tried to go, the pool was extremely cold-not running and no heat. The hot tub was full of sand and also not running. The second night, we attempted to swim again and the pool was packed. I have no problem with other people in the pool however there were between 75-100 kids, their parents were in the pool area, drinking out of glass containers and not paying attention to any of them. The kids were unruly, out of control and being down right disrespectful. My 7 year old granddaughter was trying to swim, and a large boy and girl jumped in almost landing on her. We brought these concerns to the front desk and absolutely nothing was done. We chose this hotel specifically for the pool and hot tub and was unable to enjoy it for the entire weekend. And nothing being done was even worse. The people working didn't care how upset we were. We go to PA several times a year and will never never stay here again. We will also let our family's know to stay clear of this place! FYI: Also, the hot tub and pool were full of sand!!! Piles on the floor of both!