AmericInn by Wyndham Willmar

The guest services manager was not at all helpful. He acted like we were a bother to him and interfering with whatever else he had going on. The hallway had a leak and a bucket catching water. The pool was shut down, which we were not made aware of before arrival. The room smelled so bad and musty, I couldn't stomach it. We were refused a refund. The agent I worked with on Trip.com was absolutely wonderful! She was helpful and apologetic, unlike the hotel staff. DO NOT stay here. It's clear that people don't usually, and it's clear why.

It's hard to go wrong with an AmericIinn - they are generally good, solid, no-frills, pleasant places for the money. Willmar is no exception. But there were a few loose ends. My internet never connected, and the TV turned on but didn't show any kind of signal. . These were minor annoyances, since I stopped for a short evening - I got in around midnight, and left around 9AM. The breakfast - which is normally excellent at AmericInns in my experience - was a problem. When I arrived, there was one little microwaved, pre-formed one-egg "omelette" and a couple of breakfast sausage patties - which were the only low-carb options (to be fair, they had plenty of cereal and waffle mix - which I love, but can't eat :(). . Clearly the front-desk guy was overworked - he was microwaving more food and bringing it into the breakfast corner while trying to check people in and out and work with the housekeeping staff. Room was small - which wasn't a problem since I spent probably an hour awake in it. If I'd have had to stay there longer, that might have been. more of a problem. It was clean! Kudos to housekeeping! It's a nice hotel. Just a few rough edges.

Great for construction workers that are on the road. Families and couples steer clear. The amenities are barely functioning (pool and hot tub are just gross) the breakfast is stale/old/reused the next day. And if you just need a place to sleep- the bed is tolerable but this is definitively not a luxury hotel.

I would Never ever stay here again in my life. Had to wait for him to re program our room cuz it didn't work when we got there.. the place is dirty nd dusty. Floors nd bed shirts where dirty nd staind

Had to cancel 2 rooms I made for family because they got covid. Called the hotel directly and they said the rooms were cancelled, but I also had to cancel on the Wyndym Rewards site because I made my reservation there. I did that and got two cancellation confirmations, but the charges were still made on my credit card. I will be ending my two decade relationship with Wyndym Rewards and finding a new hotel program incentive.

The room was clean and for this price point, that was the most comfortable bed I've ever slept in in a hotel. The breakfast had lots to choose from, waffles, eggs, sausage, cereal, toast, bagels, juice, yogurt...

This is One of the most disgusting hotels, you walk in and smell a rancid smell. There are stains on the carpets. The shower had grum all over the walls. The AC unit was very obnoxious and definitely needed to be replaced. The place is not well cleaned and very outdated. The pool has definitely not been cleaned in a long time. The staff is very rude and refused to give extra towels, blankets pillows or anything as if they are trying to save money. The front desk staff followed a hockey team family to their room and yelled at them telling them the need to be quiet keep in mind he was being very rude after the team did nothing. He then threatened them telling them he was going to call the cops after kids they didn’t even know we’re running down the halls. I would never recommend staying here even if it’s only for one night. The place is just overall sketch and there’s no way they would pass inspection.

Nice hotel. Quiet and clean. Room had a comfortable recliner chair. Fast check in. Good breakfast. AmericInns are consistently good and this was no exception. Room had a big refrigerator and microwave. I would definitely stay here again.

Dirty and disgusting. Needed to be restored 10 years ago. You can smell the piss as soon as you walk into the pool room. The hot tub is the grossest thing I've ever seen I devated even soaking my feet in it.