Robyn
January 14, 2024
I had arranged an early check in,.of which I also arrived a further 15mins plus ahead of, only to have to beg for the key a third time so I could go get ready for a wedding we were attending. My son still had to wait a further 10mins for them to finalise it so it took a total 37mins to check in. They said they weren't going to charge the extra fee because of the muck around but then they still did. Upon my key return the next day I questioned it & got it refunded but still coped attitude from the guy. The room itself was quite nice, but again they need improvements to the 2nd room, it had a funny smell to it & at minimum needed a fan added to the room, preferably it needs its own aircon unit as it was very warm in there which only added to the smell. I don't treat myself to accommodation very often so for the price you pay these days the overall experience could have been way better.