Macdonald Old England Hotel and Spa

環境非常不錯

Very good, British style, rich breakfast, you can order a set meal

一切都很好

水療中心時間關畢太早

The hotel is right by the lake and has a large lawn. It is so pleasant to sit on the lawn and look at the lake. Although the breakfast has few varieties, the quality is not low. Disadvantages: 1. The facilities are old; 2. There is no elevator on the lower floor, so you need to carry your luggage by yourself; 3. Some service staff treat foreigners and locals differently.

The room ceiling is slanted, which is not consistent with the promotional photos. The front desk service attitude is too poor, the breakfast is average, and I will not come again.

餐廳不錯，住宿環境也挺好

The service attitude at the front desk was not very good. I was impatient after asking several times. The hotel is relatively old, but the location is good.

The family deluxe room was a loft room, which was also amazing. When negotiating with the front desk, the front desk told me that the family deluxe room type is this type, with a skylight. I asked to change the room, but was told that it was full and there were no rooms. A minute ago, other foreign guests came in to ask about the room and price, and they may not check in because of the price. As for me, this is the only room, the loft skylight room. You can stay there or not, find an agent yourself. Due to the time difference, it was early morning in China, and I couldn't contact Ctrip staff. The next day, Ctrip contacted the hotel, and Ctrip customer service began to ask them and insisted that the family deluxe room was a loft room. The customer service confirmed again and again and finally admitted that there were several types of family deluxe rooms. Because we arrived late, we were given a loft room and there were no other rooms. The attitude towards Chinese guests is clear at a glance. It is strongly recommended that Chinese people stay away from this hotel. I believe that all the bad room types in the hotel are reserved for Chinese people.