Gilbey's Bar, Restaurant & Townhouse

I stayed at Gilbey’s upon recommendation as my friends had their wedding reception in the restaurant downstairs. I have to say, the food and service in the restaurant was impeccable. However, I was very disappointed with the room and don’t feel that the price reflects the room standard. The room was dusty and felt unclean. The carpet was baggy and threadbare in places. The tapped dripped all night however when you wanted hot water, the flow was a mere dribble. When I got into bed at 11.30 am when I untucked the duvet there was blood stains on the bedding that weren’t visible when they bed was made. The ironing board was rickety and unsafe. Whilst I was using it the board collapsed and the iron fell off and nearly landed on my foot. This morning, I didn’t have toothpaste and wanted to speak to receptionist, I kept looking out to see if anyone was present every 20 minutes or so and there was no one there which shows that the hotel is poorly staffed and undermanaged.

Everything about this property was excellent! Staff, rooms, meals, all 5 Star!

This is an excellent alternative to the larger hotels in the area. Excellent friendly service …

Lovely stay. Staff very helpful and friendly. Amazing location, lovely room. We always have issues with beds and pillows everywhere, we never sleep well so I can't say if it was just us or the bed, which was quite soft and the bedding/sheet/blankets too rough and thick. Smaller cleanliness detailes like the kettle in dire need of descaling. The aircon needs fixing, the grills wouldn't really open but it was quite late when we first turned it on and didn't want to bother anyone. Bonus was free Netflix and great choice of beverages and nice biscuits. It was a lovely stay at an amazing location. I'd definitely stay again.

Fabulous place to stay in Windsor! The staff was over the top, and the room was wonderful! Location was perfect, we will stay there again!

This was our second stay in The Studio at Gilbeys and it is a truly wonderful place, lovely staff, delicious food, peaceful AND close to everything. We will be back!

Lovely, comfortable accommodation really close to Windsor castle. Loads of shops and restaurants close by, parking provided by hotel. Great stay :)

This is my second stay at Gilbey's. It is a wonderful small hotel in a fabulous location. I will stay here again.

The food was generally poor. The risotto main course was very small. I asked for some more gravy as there was not enough and was charged £1.95 and when I complained was told I was expected to pay. Service was slow and also poor. Shame as a nice spot on the High Street.