Holiday Inn Express Winston-Salem Medical Ctr Area

great experience

Great location and excellent customer service. Rooms and common area are very clean. I would definitely stay here again.

Second time staying at this location. It’s a good option if you are looking somewhere that’s clean and comfortable for a low price. Restaurants and two grocery stores are nearby.

Average run of the mill.

My family stayed here this past weekend for a Dance Convention. It was close to the convention center and had great dining options close by. Would stay here again.

Very pleased.

Was very nice and a convenient distance from the hospital for my wife's surgery the following morning.

Clean room and comfortable bed with choice of firm or soft pillow. Modern bathroom with walk-in shower and Dove products. Located within walking distance to several grocery stores and restaurants. Would definitely stay here again if I need a room in this area. I

I booked a hotel stay at the holiday inn in Winston Salem for 6 days with Priceline. However when there I received word of a close relative death out of state. Quite naturally I was emotionally distraught and wanted to be with my loved one children/other family. I spoke with hotel staff regarding situation and was directed to check out and my return would be processed as I had only been there for 2 days. Under the hotel staff direction I did just that. Shortly later I contacted Priceline and explained what happened. Only to be told that my refund wouldn’t be honored despite me already checking out at the direction of the HOTEL STAFF. I spoke with Karen whom is a Priceline assistant who stated that my refund wouldn’t be honored. I explained to her again at the direction of the HOTEL STAFF that I would receive a refund on remaining days. Per Karen she reached out to Steve at the Winston Salem Holiday Inn location and was aware of the situation however won’t honor refund. This is particularly concerning as staff gave me misleading info. Also this is disheartening as I went through all of the appropriate channels and it feels as a slap in the face while I am grieving especially in the face of these brittle economic times. I have booked with Priceline numerous times as well as have stayed at this particular location as well which is why I chose this location.