On checking in we had a reasonable welcome. However, after that we found the hotel to be run by convenience for the staff, and not in the interest of customer experience. Everything is given as a throw away item. Breakfast has only paper cups and plastic cups, bowls are throw away plastic, all preserves and condiments are single use plastic. Just keep throwing stuff away, and no care for the environment. Coffee is terrible by the way. Worst thing, they don't service your room. We paid $400 per room per night, I would have expected some service for that price. The location is good, hence I will stay there again, but next time I will demand some service for the amount paid.