Outstanding service from moment of arrival through to moment of departure, with wonderful room and great food. It was raining when we arrived, but receptionist immediately helped with baggage from car, looked after my wife and indicated nearest car park. Views from room fabulous across river and towards Cathedral, and decor itself was very comfortable. Good choices for evening meal and for breakfast, with pleasant staff. On departure, bags carried out to car and smiles all round. Not only a great place to stay if in the city, but worth a small detour if travelling up/down M5.