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Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(1042)
Positive reviews(1002)
Reviews with photos/video(159)
Friendly front desk staff(103)
Classy environment(95)
Easy to get around(74)
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Large rooms(47)
Close to metro(25)
Luxurious(6)
Awesome gym(5)
Negative reviews(40)
Jacob Watkins-Strand
Standard Double Room
Stayed in Jul 2023
Couples
34 review
4.5/5
Great
Posted on Aug 2, 2023
Solid place. Not really a true five-star hotel, but a very nice and clean place to stay while in Wuhan with all of the amenities and services you would expect from this kind of level of establishment (watch out for the location, though, depending on what part of the city you are going to be in, this hotel can be quite remote). Signage in the lobby advertises rack rates at starting around 1,500RMB, but you’ll pay a fifth to a third of that depending on the season. Worth it, as long as you don’t mind a somewhat lengthy commute to wherever you need to go.
Response from Property: Dear guest , I'm so happy that you have a satisfactory stay experience in our hotel . Thank you very much for your recognition of us, I'll make persistent efforts to let you have the most warm and comfortable stay experience,this is the direction of us have been working hard!
Guest User
Standard Double Room
Stayed in Mar 2024
Couples
20 review
4.0/5
Very Good
Posted on Mar 31, 2024
Nice modern large room. Good fittings.
Response from Property: Thank you for your recognition of the hotel, to see you satisfied with this stay experience, not very happy. Look forward to your coming back again, I wish you a happy life!
kharis
Superior Double Room
Stayed in Jul 2022
Couples
12 review
5.0/5
Outstanding
Posted on Aug 21, 2022
beautiful stay i recommend
the room were big and spacious, we felt at home.
the waiters were lovely too..
we had fun there
Response from Property: I am very happy for the recognition and praise given by the guest officer! Xiaoyu sincerely believes that creating a clean and comfortable sleeping space and environment is Xiaoyu's biggest commitment to you, and we will continue to maintain this pursuit! I hope Xiaoyu can continue to provide guests with a pleasant and comfortable experience every time they stay in the hotel! Looking forward to seeing you next time!
sarsae88
Standard Room (2 Beds)
Stayed in Mar 2024
Couples
130 review
5.0/5
Outstanding
Posted on Mar 18, 2024
The front desk was professional and efficient. As soon as we entered the room, the smell of smoke was too strong. The front desk immediately changed rooms. The sound insulation between rooms was very good. The restaurant on the second floor was delicious and very cost-effective. There were large parking lots on the road and underground. I was very satisfied.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your stay and recognition and for sharing your stay experience with us. Full marks are just the starting point, and surprise and touching are the goals! Xiaoyu is very happy to see your careful comments. The hotel provides every guest with neighborly service and meets the needs of guests with super high cost performance. Let you feel the intimate warmth, which is the direction of all employees' efforts! Please feel free to contact us if you need anything, and look forward to meeting you next time!
Guest User
Standard Room (2 Beds)
Stayed in Feb 2024
Family
9 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The front desk staff is great. Due to heavy snow, we had to change our itinerary. Xiao Xu helped us to delay check-out. Wuhan has a special flavor when it snows.
Original TextTranslated by Google
Response from Property: Dear Xiaoyu, thank you for choosing to stay at Xiaoyu's home. Your evaluation really made Xiaoyu excited for the whole day. Thank you very much for sharing your experience! Your detailed and enthusiastic evaluation and praise also prove that Xiaoyu's home is trustworthy! Xiaoyu will continue to work hard, keep improving, and reach a higher level!
Aiwande80hou
Standard Room (2 Beds)
Stayed in Feb 2024
Family
10 review
5.0/5
Outstanding
Posted on Feb 14, 2024
The room is spacious and the mattress is very comfortable. The hotel is very close to Shilipu subway station. It is very convenient to use transportation when traveling.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Tulip Inn Wuhan Wangjiawan Hotel. We are delighted that you have reviewed and praised our hotel! A comfortable stay is every guest's expectation when away from home. It is also the ultimate goal of our hotel services. Your high recognition will be our biggest motivation to continuously improve our service quality. We will provide you with more comfortable and beautiful enjoyment for your next stay. We look forward to your visit again!
SaintShaina99
Standard Room (2 Beds)
Stayed in Feb 2024
Solo travelers
67 review
5.0/5
Outstanding
Posted on Feb 12, 2024
This hotel has central air conditioning and an underground parking lot. You don’t want to drive when it snows. You park in the underground parking lot. It only takes about 10 minutes to walk to the subway, which is very convenient~
The hotel room was quite big and very comfortable. I stayed for two days in a row. I originally wanted to stay there, but due to a change in my itinerary, I left a day early. On the day of check-out, I wanted to go out for a walk, but it still snowed, so I went with I communicated with the front desk and wanted to check out two hours later, and the front desk agreed. Nice~ I will continue to stay here next time I come to Wuhan~
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your stay and recognition and for sharing your stay experience with us. Full marks are only the starting point, surprise and touching are the goals! Xiaoyu is very happy to see your careful review. The hotel provides every guest with neighborhood-like service and meets the needs of guests with a high cost performance ~ making you feel the intimate warmth is the direction of all the staff's efforts! Please feel free to contact us if you need anything, and we look forward to meeting you next time!
Guest User
Superior Room (2 beds)
Stayed in May 2024
Family
12 review
5.0/5
Outstanding
Posted on May 6, 2024
Clean, tidy, comfortable and quiet
Original TextTranslated by Google
Response from Property: Thank you for giving us a five-star review in your busy schedule. Xiaoyu will continue to provide quality service. I believe we will work harder. Satisfaction is just the starting point, and surprise and touching are the goals. Your recognition is our motivation. We are on the road~ There is always unexpected warmth, waiting for you here. Thank you again for your affirmation of Xiaoyu~
Guest User
Standard Double Room
Stayed in Jan 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 14, 2024
I stayed at Hilton in Wuhan first, and then stayed at Yu Jinxiang Hotel. It really feels better than Hilton. There is a beautiful bathtub. I took a flower petal milk bath. There is a street of down-to-earth residents, a big supermarket, and a subway nearby. It is very convenient. I will definitely choose this hotel next time I come to Wuhan
Original TextTranslated by Google
Response from Property: Thank you very much for your support and recognition of the hotel. Everything we do is to bring a pleasant experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.
Guest User
Superior Room (2 beds)
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 5, 2024
Environment: Very nice, the service staff is very nice, I will stay here again next time.
Hygiene: Very clean and I like it very much
Service: Full marks
Facilities: Full marks, very complete, but there is no disposable bathtub protection, please pay attention to it
Original TextTranslated by Google
Response from Property: Xiaoyu is very happy to see your praise! It is our greatest honor to serve you well. What is even more gratifying is that we can bring you warmth during your journey and accompany you to spend more happy time. Good times are always short, and I sincerely look forward to your coming again, my friend.
Guest User
Standard Room (2 Beds)
Stayed in Dec 2023
Travel with friends
17 review
5.0/5
Outstanding
Posted on Jan 3, 2024
The hotel is close to Shilipu subway station, about 7-8 minutes' walk. Opposite the hotel is a small commercial street. There is a large supermarket nearby, Moore City, and the transportation is not bad. The hotel facilities are well equipped. The power of the air conditioner is very good, and the room service staff is very user-friendly. I have been in Wuhan for 6 days and had a cold and fever for 5 days. The room service provided attentive service. The bed is soft and the pillows are slightly high. The response was timely. I had a fever in the middle of the night. The room attendant provided a thermometer and the response was timely.
Service: Overall it's OK.
Original TextTranslated by Google
Response from Property: Sending you five little hearts, hee hee hee~~~ After receiving your five-point review, Xiaoyu is really happy. Giving guests the best and best experience in the hotel is what Xiaoyus have been working hard on. , Satisfaction is only the starting point, creating surprises and touches is the goal. Thank you very much for your feedback. Xiaoyu will try his best to do his best. Our growth cannot be separated from your company. We look forward to meeting you next time!
Shefuqinke777
Standard Double Room
Stayed in Dec 2023
Business travelers
155 review
5.0/5
Outstanding
Posted on Dec 16, 2023
The transportation is convenient, clean and hygienic, and the price/performance ratio is very high even at the original price.
All kinds of activities are stacked together and only cost 150, which is a great deal. I will stay here until the next exhibition.
Original TextTranslated by Google
Response from Property: Sending you five little hearts, hee hee hee~~~ After receiving your five-point review, Xiaoyu is really happy. Giving guests the best and best experience in the hotel is what Xiaoyus have been working hard on. , Satisfaction is only the starting point, creating surprises and touches is the goal. Thank you very much for your feedback. Xiaoyu will try his best to do his best. Our growth cannot be separated from your company. We look forward to meeting you next time!
Guest User
Standard Double Room
Stayed in Nov 2023
Business travelers
18 review
5.0/5
Outstanding
Posted on Feb 1, 2024
You can really choose this hotel, it's not a bad choice at all. It's also very close to Changsha South High-speed Railway Station. If you are on a business trip from other places, you can choose to stay here. The front desk lady is also very polite and enthusiastic. Both rooms are arranged on high floors and are next to each other. Facing the Guitang River, the scenery is also good. There are tea sets, which are very charming.
Original TextTranslated by Google
Response from Property: There are faint poems in the distant clouds, there are endless joys in the faint poems, and there are gentle blessings from Xiaoxiangxiang in the endless joys. If you like it, please recommend it to your friends, hehe!
Guest User
Standard Double Room
Stayed in Nov 2023
Travel with friends
18 review
1.0/5
Posted on Dec 27, 2023
After staying at the hotel, I developed allergies and measles all over my body. I went to the hospital for two consecutive days. On the second day, my throat became swollen and there was a risk of suffocation. However, the hotel refused to take responsibility and is currently suing.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that you had an unpleasant experience at the hotel, and we sincerely apologize. Inform the front desk that you have an urticaria attack about an hour after you check in. We will promptly change your room and pay attention to your medical treatment. After you complained to the Market Supervision and Administration Bureau, we also provided hotel environmental testing reports, bedding washing testing, air and water quality testing reports, etc. in accordance with relevant requirements, and actively cooperated with the inspection and adjustment work. If you refuse to adjust and request compensation, the hotel will be responsible for all subsequent treatment costs and mental losses. Since urticaria has many causes and is difficult to cure, the hotel cannot agree without determining liability. Regarding your lawsuit, the hotel will actively cooperate with you after receiving the relevant notice.
HaKoAq
Deluxe Room (2 Beds)
Stayed in May 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on May 13, 2024
I came to Wuhan to play on the weekend while doing an internship in Hunan. I chose this hotel from several five-star hotels. This hotel is economical and affordable. It is not too far from the city and is relatively cheap. It is not close to the subway but not too far away, and the transportation is relatively convenient.
The interior of the room is relatively high-end, and the bathroom is also separated from the bathtub and shower, which is a good point. However, the interior space of the room is small. I think as a high-end hotel, the interior space of its guest rooms should be larger than this. The takeaway can be delivered directly to the door, which is very good (I can deliver the takeaway at one or two o'clock in the morning).
There is no big problem with hygiene, it is relatively neat and clean. But there is a problem with this air conditioner. I don’t know if it is the case with air conditioners in the south. I obviously adjusted it to 5 degrees but it is still not too cold.
Another problem is the guest room TV. The customization level of this guest room TV is too low. Except for the boot interface, the rest is the same as ordinary smart TVs, that is, almost any function must be paid, and even CCTV1 can only be tried for five minutes.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Jinxiang Hotel Wangjiawan Wuhan and giving us your praise. We will do our best to provide you with the best service. The hotel is located in Hanyang Avenue, the commercial center of Wangjiawan, Hanyang, adjacent to Hanjiang River and Mo Shui Lake Park. It is surrounded by commercial buildings and is bright and prosperous. The hotel is about a 5-minute walk from Shilipu Subway Station on Line 4. There are also famous tourist attractions such as Guiyuan Temple, Yellow Crane Tower, Guqin Terrace and Guishan TV Tower nearby! We will provide you with a more comfortable and wonderful experience for your next stay, and sincerely look forward to your visit again!