To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All reviews(1787)
Positive reviews(1735)
Reviews with photos/video(156)
Easy to get around(121)
Classy environment(96)
Friendly front desk staff(63)
Convenient for shopping(41)
Average sound insulation(27)
Close to metro(18)
Stayed multiple times(17)
Many dining options(17)
Negative reviews(52)
danie1-teo
Superior Double Room
Stayed in May 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on May 29, 2023
Clean spacious rooms, although waiting time for lifts can take awhile
Response from Property: we're glad you got a good experience in our hotel, we will always try our best to provide customers with the best quality and professional services, we hope you will take here as your home and look forward to seeing you again!
Show More
Aaliya_13
Superior Room (2 beds)
Stayed in Dec 2022
Travel with friends
23 review
5.0/5
Outstanding
Posted on Jan 2, 2023
It was a nice hotel in a good location. The bed was comfortable and the staff was really good. I’ve stayed here before and would gladly stay here again.
Response from Property: we're glad you got a good experience in our hotel, we will always try our best to provide customers with the best quality and professional services, we hope you will take here as your home and look forward to seeing you again!
Show More
Guest User
Family Suite
Stayed in Jun 2023
Solo travelers
7 review
4.2/5
Very Good
Posted on Jun 26, 2023
Location and service are great. Rooms are worth the money and quite spacious. Mine came with a fridge, freezer, microwave and washing machine. (Family suite).
I was here for 3 days and all 3 days 1 of the 2 elevators was broken. Sometimes it took 5-10min just to get the elevator and its not the spaciest either so most of the times it was already full too. Also the gym was closed due to holiday.
Ive been to the yellow crane tower, happy valley and both were easily reachable with a taxi.
Response from Property: Thank you for your useful evaluation and we are sorry for the trouble you happened at our hotel, it has two dedicated elevators, which are only used by hotel guests by swiping their room cards. They can fully meet guests needs generally. Unfortunately , one elevator malfunctioned during your stay, resulting in only one elevator having insufficient capacity,then they have all recovered after emergency repairs and you will not meet such trouble next time, see you
Show More
Anonymous User
Business Travel Queen Room
Stayed in Jun 2023
Business travelers
2 review
3.5/5
Posted on Jun 25, 2023
bright and clean rooms with good size. Only two elevators and have to wait for some time to get to different floors. Though value for money choice.
Response from Property: Thanks for your stay, our hotel has two dedicated elevators, which are only used by hotel guests by swiping their room cards. They can fully meet guests needs generally. Unfortunately , one elevator malfunctioned during your stay, resulting in only one elevator having insufficient capacity,then they have all recovered after emergency repairs and you will not meet such trouble next time,hope your everything is fine ,see you again~
Show More
Anonymous User
Superior Double Room
Stayed in Jul 2023
Family
26 review
5.0/5
Outstanding
Posted on Sep 12, 2023
Fantastic breakfast. Love the hot dry noodles cooked by the auntie.
Cons. No fridge
Response from Property: Thank you for staying! It's a pleasure to bring you a wonderful time on your trip. We currently have refrigerators in some rooms. You can inform the front desk in advance of your next check-in. Looking forward to your visit again!
Show More
Anonymous User
Superior Double Room
Stayed in Jul 2023
Travel with friends
2 review
4.7/5
Amazing
Posted on Jul 10, 2023
Nice Location, hotel very clean, service perfect
Response from Property: we're glad you got a good experience in our hotel, we will try our best to provide customers with the best quality and professional services, we hope you can take here as your home and look forward to seeing you!
How
Superior Double Room
Stayed in May 2023
Business travelers
18 review
4.2/5
Very Good
Posted on Jun 25, 2023
Good location for food
Response from Property: Thanks for your stay. As you mentioned, our hotel have a great location, next to the food street, which is very convenient for enjoying Wuhan cuisine. But our service still fails to meet your requirements, and we will continue to work hard to win your five-star review next time, see you~
Show More
Shenyouyuan
Superior Room (2 beds)
Stayed in Feb 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 14, 2023
fgggggg
Response from Property: Thank you for your recognition of us! We wholeheartedly provide every customer with a comfortable, superior environment and the most sincere and enthusiastic service. The hotel rooms are of various types, spacious and comfortable! At the same time, it is equipped with facilities such as parking lot, restaurant, self-service laundry room, gym, book reading, tea and coffee, foot bath and leisure. Located in the most prosperous Xinhua Road commercial center in Hankou, it is convenient to reach the three towns of Wuhan, surrounded by two food streets, major shopping centers, park squares, food, drink and entertainment are all available. Welcome to continue to experience next time and look forward to seeing you again!
Show More
Guest User
Superior Double Room
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 21, 2024
If you want to experience the atmosphere of Wuhan, you can choose to stay here. I will consider staying here next time I come.
Original TextTranslated by Google
Response from Property: Dear family, hello: I am your service housekeeper Shanshan, and I am very happy to bring you a wonderful time on your trip! Our hotel strives to create a warm and comfortable living environment for guests! It is our duty to help customers solve all the problems of their stay. The hotel has a unique geographical location, located in the core Xinhua Road area of Hankou, and is the best choice for your business trip! I hope you will regard our hotel as your home in Wuhan! Sincerely look forward to your visit again!
Show More
Daisy910
Superior Double Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on May 4, 2024
The hotel is on a high floor, with a good environment, clean and tidy rooms, large rooms, and new decoration. There is a food pedestrian street downstairs, which is very convenient for breakfast and supper. It is also convenient to take a taxi to the scenic spot, but the subway station is a little far away. There is a Cha Yan Yue Se restaurant downstairs, which is great. I have to drink a cup every day! Recommended to everyone!
Original TextTranslated by Google
Response from Property: Dear family, hello: I am your service housekeeper Shanshan, and I am very happy to bring you a wonderful time on your trip! Our hotel strives to create a warm and comfortable living environment for guests! It is our duty to help customers solve all the problems of their stay. The hotel has a unique geographical location, located in the core Xinhua Road area of Hankou, and is the best choice for your business trip! I hope you will regard our hotel as your home in Wuhan! Sincerely look forward to your visit again!
Show More
Anonymous User
Superior Room (2 beds)
Stayed in Feb 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on Feb 15, 2024
The room is clean and tidy, the price is favorable, and the floor is high. It just feels a bit far from the scenic spot and the subway entrance. There is a tea shop nearby with not many people, and there are also several delicious and affordable breakfast restaurants.
Original TextTranslated by Google
Response from Property: Dear family, hello: I am your service housekeeper Shanshan. This time, we did not give you a satisfactory and comfortable stay experience. It means that our work was not done well and we did not listen to your voice in time. I sincerely apologize to you! You can add our service housekeeper's WeChat when you check in, and we will provide you with the best service at any time! The hotel is located in the core Xinhua Road section of Hankou, close to Wansong Garden, Xibeihu Square, and Wuguang MixC Pedestrian Street. Your satisfaction is our biggest work goal. I hope to provide you with service again in the near future. I sincerely look forward to your visit again!
Show More
Yongyuandebidepan
Superior Room (2 beds)
Stayed in Feb 2024
Couples
14 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The location of the hotel is very good. It is relatively close to the city center. There are large shopping malls for several kilometers around. The internal space is okay. The toilet is very spacious and very clean. The food delivery is done by robots. It is very convenient. It is a precious trip to Wuhan.
Original TextTranslated by Google
Response from Property: Thank you for your good comments! I am glad to bring you a wonderful time during your trip. Our hotel strives to create a warm and comfortable living environment for guests! It is our duty to help customers solve all the problems of their stay. The hotel has a unique geographical location, located in the core area of Xinhua Road in Hankou, which is the best choice for your business trip! I hope you will regard our hotel as your home in Wuhan! Sincerely look forward to your visit again!
Show More
Guest User
Superior Double Room
Stayed in Jan 2024
Business travelers
13 review
2.0/5
Posted on Feb 2, 2024
The hotel room is very small and decorated but the details are poor. The toilet seat is too small and the hygiene is very poor! I originally booked it with 4 stars, but it was really not as good as some express hotels!
Original TextTranslated by Google
Response from Property: Hello, dear family: I am your service housekeeper Shanshan. This time I did not give you a satisfactory and comfortable check-in experience. It is because we did not do our job well. We sincerely apologize to you! Our hotel was completely renovated in 2018, and all facilities and equipment were replaced with new ones. We will also put more effort into maintenance in the future. We have also been paying close attention to the health issues you reported, and have reported them to our superiors. Notify the relevant departments and ask them to conduct investigation and rectification. We will also work hard to improve our own shortcomings. We apologize to you again and thank you for your valuable opinions! We hope to serve you again in the near future and sincerely look forward to your visit again!
Show More
Guest User
Superior Double Room
Stayed in Dec 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Dec 25, 2023
I have stayed here many times on business trips. I contacted Aunt Xu in advance and she was very helpful in upgrading the suite and booking the room I stayed in last time. Although the room is old, the overall maintenance is acceptable. The suite area is larger than the normal room type. It is more comfortable to live in. The room is equipped with a refrigerator and a microwave. It is recommended to clean it regularly. There is Luckin Coffee on the first floor of the hotel. When you go out, turn left and walk to the Cedar Road Food Street. You don’t have to worry about eating. Zhongshan Park, Vientiane City, and Wuguang Business District are just away. , Union Hospital and Jianghan Road are very close. The hotel's service response is timely and really good. Especially Aunt Xu sent milk + biscuits on the day of check-in. It is really considerate. Aunt Xu goes out of her way to help every time. Every question makes me feel very satisfied! It must be praised. If any friends come to Wuhan, they will recommend New Beacon N Ten Hotel.
Show More
Original TextTranslated by Google
Response from Property: Thank you for your praise of the guest room aunt, this is recognition of our service! Our hotel strives to create a warm and comfortable living environment for our guests! It is our duty to help customers solve all problems during their stay. The hotel is uniquely located in Xinhua Road, the core of Hankou, making it the best choice for your business trip! I hope you will regard our hotel as your home in Wuhan!
Show More
Anonymous User
Superior Double Room
Stayed in Dec 2023
Family
3 review
5.0/5
Outstanding
Posted on Dec 23, 2023
The room space is okay, the location is excellent, there are many restaurants nearby, and it's not far from the subway, so it's convenient to travel. For those who stayed at night, Aunt Xu also gave us drinking water and snacks.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of the room aunt service! We are dedicated to providing every customer with a comfortable, superior environment and the most sincere and enthusiastic service. The hotel rooms have various room types, are spacious and comfortable! You are welcome to continue the experience next time and look forward to seeing you again!