ATOUR HOTEL

ATOUR HOTEL Reviews

ATOUR HOTEL

Front Desk, 41st Floor, China Minsheng Bank Building, No. 396 Xinhua Road, Wuhan, ChinaView Hotel Details
ATOUR HOTEL
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ATOUR HOTEL Guest Reviews

4.8/5
Amazing
1263 Reviews
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(1263)
Positive reviews(1242)
Reviews with photos/video(268)
Friendly front desk staff(129)
Delicious breakfast(113)
Large rooms(55)
Loved the night views(51)
Nice elevator(37)
Perfect for kids(27)
Close to metro(22)
Clean bathrooms(13)
Negative reviews(21)
Anonymous User
Guestroom (2 beds)
Stayed in Oct 2023
Solo travelers
23 Reviews
5.0
/5
Outstanding
Posted on Oct 21, 2023
I would say it’s a Perfect hotel! Located at the 66th floor. Room was very spacious and clean. Receptionist and cleaners were really friendly and helpful. Breakfast got a wide range of food options and tasted good. Would definitely comeback in the future. Recommend.
Response from Property: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you~ We will continue to work hard to provide guests with more complete and more humanized services. We hope to continue to provide you with a warm and comfortable stay!
Guest User
Family Room - City-View
Stayed in Apr 2024
Family
3 Reviews
4.7
/5
Amazing
Posted on Apr 13, 2024
We had a good stay. The laundry service is very good. Breakfast is delicious. We would like to come back.
Response from Property: Dear guest, thank you very much for taking the time to evaluate our hotel. We are very proud to see that you are so satisfied with our laundry service and breakfast. We have been committed to providing the best service and experience for our guests, and your recognition is our greatest motivation. We look forward to your next visit and wish you a happy life!
Guest User
Panorama Suite
Stayed in Dec 2023
Family
1 Reviews
5.0
/5
Outstanding
Posted on Dec 21, 2023
This Atour hotel is THE BEST! Fantastic staff, beautiful view, excellent location! Jiang Li and the team were so helpful and perfect! We even left another property to come back…Than you again!
Response from Property: I'm so happy, saw a perfect review again. Excited, Duo'er will continue to work hard and fulfill her mission. Once you meet Atour, Atour will be with you for life. Atour also welcome you to come back and visit us frequently~~
Thomas Berlin
Superior Double Room
Stayed in Apr 2023
Solo travelers
20 Reviews
5.0
/5
Outstanding
Posted on Apr 18, 2023
Fantastic hotel with incredible views . Wonderful breakfast, very comfortable bed. Friendly and professional staff. Convenient location. Take a river view room to enjoy incredible views at night! Free ice cream!!!
6/19
Response from Property: Dear Duoyou, wherever you go, as long as you have a home with Yaduo, you can feel the warmth. "The first acquaintance with you is like the return of an old friend." Serve every customer attentively, our [100 percent tea], [free ground parking] [gym] [free laundry] many service experiences are waiting for you to experience! We will continue to work hard to improve our services, and we will try our best to do our services.
Guest User
Guestroom (Queen bed)
Stayed in May 2023
Couples
9 Reviews
4.7
/5
Amazing
Posted on May 3, 2023
Nice view from the rooms. Good cheap Chinese breakfast. Only our shower hasn’t been 100 % clean. But it wasn’t a big problem. Would recommend it and go there again.
Guest User
Superior Double Room
Stayed in Oct 2023
Solo travelers
27 Reviews
5.0
/5
Outstanding
Posted on Oct 26, 2023
Hotel location is very convenient, few minutes away from the underground, there are any restaurants just across the street getting around is very easy! Room is very clean and tidy, bed is comfortable.
Response from Property: Hello! Thank you for coming and welcome home! At the same time also sincerely thank you for our love and recognition, you remember the good time here let us feel very moved, let the guests enjoy a good stay experience is our boundlessresponsibility, can get your praise we are deeply honored, at the same time we are more motivated to continue to move forward, hope to have more opportunities to serve you ~ We will continue to work hard, Strive to provide guests with more perfect, more humane service. We hope to provide you with a warm and comfortable environment as always!
Guest User
Superior Double Room
Stayed in Oct 2023
Family
1 Reviews
5.0
/5
Outstanding
Posted on Oct 25, 2023
It is a very good experience to stay in this hotel. My family didn't come back Wuhan for many years, we requested a high floor room with good city view to be able to see great changes in Wuhan city in last many years. I like the wireless charger for handphone in the room, it provides great convenience for people coming from other countries without power adaptor. The reception staffs are also very helpful. I strongly recommend this hotel , it is located at central area of Wuhan city, very close to MRT station, a very famous food street for local people is also just downstairs about 200m distance. you will not regret to stay in this hotel!
Response from Property: Hello! Thank you for coming and welcome home! At the same time also sincerely thank you for our love and recognition, you remember the good time here let us feel very moved, let the guests enjoy a good stay experience is our boundlessresponsibility, can get your praise we are deeply honored, at the same time we are more motivated to continue to move forward, hope to have more opportunities to serve you ~ We will continue to work hard, Strive to provide guests with more perfect, more humane service. We hope to provide you with a warm and comfortable environment as always!
Anonymous User
Superior Double Room
Stayed in Jan 2023
Solo travelers
8 Reviews
4.0
/5
Very Good
Posted on Jan 15, 2023
The Hotel is clean, and staff nice and available to support. The breakfast can be implemented to be more western style. The room accommodation was excellent
Response from Property: Enough for you to have a good experience, Duoduo is very happy, thank you very much for your recognition of us, Duoduo will continue to work hard, "meticulous surprise" has always been the standard of Yaduo service, so that you have the most warm and comfortable stay experience, which is also the direction of Huaer's efforts! Thank you again for your trust, affirmation and support. The hotel will live up to this heavy trust and will set higher standards for itself to provide higher quality service for every guest staying in Yaduo.
Ebrima Roland
Superior Double Room
Stayed in Aug 2023
Solo travelers
14 Reviews
5.0
/5
Outstanding
Posted on Oct 17, 2023
Very clean, great manager
Roberto Dam
Superior Double Room
Stayed in Jan 2022
Solo travelers
2 Reviews
4.0
/5
Very Good
Posted on Feb 8, 2022
Position is excellent, building and view are great (was on 64th floor), the staff was very helpful and professional, although the hotel is seriously understaffed. There was no buffet for breakfast. Just very poor cold packaged breakfast, like in quarantine hotels, simply awful. I was looking forward for a decent buffet and seriously considered changing the hotel, I remained only because I had unfortunately paid in advance.
Response from Property: Dear customers, thank you for your affirmation of our service and your understanding of us! We didn't provide buffet during the Spring Festival. I'm very sorry! We will improve the quality of breakfast as soon as possible and look forward to your coming again.
Guest User
Guestroom (2 beds)
Stayed in Apr 2024
Family
4 Reviews
5.0
/5
Outstanding
Posted on Apr 24, 2024
The location is very good. The high floor provides a wide view and beautiful scenery. The room is fully intelligent and very convenient. The service is also very good. When checking out, the lady at the front desk prepared a snack for each of the two children and mineral water for the adults. I have to say that she was very thoughtful. I will patronize again in the future!
Original TextTranslated by Google
Response from Property: [Super rich and nutritious breakfast check-in] Thank you for your stay and recognition, we will continue to work hard to do better. "The hotel is like home, the room is a confidant" is our service concept. Guests from all over the world are as close as family. We treat every guest as our own family. Wuhan Plaza Hankou Financial Center Atour is looking forward to your return home!
Erhuge
Guestroom (Queen bed)
Stayed in Apr 2024
Couples
17 Reviews
5.0
/5
Outstanding
Posted on Apr 21, 2024
The whole house is intelligent, Xiaodu voice control is very convenient, the smart toilet is very satisfactory, the breakfast is ok, living on the 63rd floor, the whole Wuhan is within sight, and it is easy to get a car and park nearby, not bad!
Original TextTranslated by Google
Response from Property: 【Super rich and nutritious breakfast check-in】 Thank you for your support and love for Atour. I met you in the vast sea of ​​people. I have to say that this is a kind of fate, so fate is something that can only be encountered but not sought. Once you meet, it is a lifetime. It starts from the hotel. More than the hotel, don't forget your original intention, and you will succeed! The flowers are blooming everywhere. I hope that there is an Atour in every city you pass by, so that you can have a warm harbor!
Guest User
Guestroom (Queen bed)
Stayed in Apr 2024
Business travelers
3 Reviews
5.0
/5
Outstanding
Posted on Apr 16, 2024
The service is good, the room is clean, the location is convenient, there are many delicious foods downstairs, various barbecues, crayfish and Hubei cuisine, it's very good, I hope the hotel lady will treat me to a meal next time 🌝
Original TextTranslated by Google
Response from Property: [Near Wansongyuan Snack Street] Your satisfaction is our unremitting pursuit! Atour has always advocated neighborhood service, hoping that guests can feel the warmth of "home" when they come to the hotel. Atour is located in the city center, very close to Wansongyuan Food Street and other commercial areas~ The guest room amenities are all based on your comfort first! All Atours are also working tirelessly to make you feel satisfied and surprised. With your company, Atour will definitely grow better and better. If you like Atour, come often, Atour is waiting for you here.
Guest User
Guestroom (2 beds)
Stayed in Mar 2024
Family
30 Reviews
4.5
/5
Great
Posted on Mar 28, 2024
The location is very good, the floor is high and the view is good, the bed and pillows are very comfortable, but the water pressure is low, everything else is good... Nearby Zhongshan Park, see the cherry blossoms at Northwest Lake Square, there are many snack streets around, and the price is not expensive. The taste is very good... but the front desk keeps saying that upgrading will cost 199. There is nothing in the room, and there is no service at all... The overall hardware facilities are OK, and the service is good
Original TextTranslated by Google
6/7
Response from Property: Hello, dear friend Duoduo, after seeing your evaluation of our hard work, Duoduo felt suddenly heavy. She was thinking that we must have been negligent and that you were not 100% satisfied, but Duoduo thought of you as our sincere friend. Evaluation is an affirmation given to us. Duoduo will have the courage to improve, keep up his efforts, and do better. At the same time, we also hope that you will give us a chance. We welcome you to come back. You will have a different experience. I believe you will too. Fall deeply in love with Yaduo, we are waiting for you at Yaduo! Give you a perfect trip and look forward to your next stay.
Guest User
Guestroom (Queen bed)
Stayed in Mar 2024
Couples
3 Reviews
5.0
/5
Outstanding
Posted on Mar 24, 2024
The location is at the exit of Qishui Building, and it only takes five minutes to walk to the food street. You can eat for several months! There are also large shopping malls nearby. The front desk staff has a serious attitude and is willing to help solve problems, which is rare! It is also worth having breakfast while looking at the endless Wuhan landscape! Sitting in the hotel every night and watching the Yangtze River Lighting Show is a great value!
Original TextTranslated by Google
Response from Property: [Near Wansongyuan Snack Street] Thank you very much for your recognition of Financial Center Atour. We provide 24/7 service during your stay so that you can have short and beautiful memories during your trip. This is our long-term unremitting pursuit. Financial Center Yaduo Duo is close to Wansongyuan Food Street and is surrounded by supporting large shopping malls: Vientiane City and Wuguang. It is located only 100 meters from the A1 exit of Qishuilou Station on Metro Line 7. We look forward to your next visit. See you at Atour!