Appartements am Kleeblatt

Very good apartament, everything is just fantastic! The room was clean and comfortible. Reception is amazing. Location of hotel is close to everywhere. Thank You very much. Im suprise and happy to be here.

I was going to cancel on the first day but this 'pay in full' insistence now leaves the guest to 'manage' the stay. Housekeeping glaring breach of privacy after the first hour of being there. I am exhausted, had carried my bags from Dusseldorf and had just had a very disturbing check in where a gentleman known to the property, had walked over and persistently interrupted my check in. I find out after feeling forced to say something(the check in woman made no reasonable attempt to ask him to wait etc) that he has behavioural issues. Why did the receptionist not warn me, why did she not insist that he not be at reception where he could cause distress to guests. I go to my room, lie on the bed and soon after the housekeeper and carpenter start a nice long and loud conversation outside my room wall. Yes you know the one. I have to go out and ask them can they talk somewhere else. I lie on the bed and guess who has walked around and into the joined balconies and with full view of my room starts, yeh sure, cleaning the balcony glass door. If a male housekeeper had done that to a woman guest I would be accused of being a peeping tom. Disgraceful. I should have been offered that nights refund right there. I wanted to leave. But couldn't. Also previously the receptionist who initially quoted my room rate as 47 euros then on confirmation, boop, boop be doop woops I meant 74, said well house keeping have to clean the windows. An hour after I arrive? Looking straight into my room? It was of course harassment. Any reasonable person in the eyes of the law would see that. I move rooms because the verandah is shared. Trusting on potentially 15 different guests with varying knowledge of shared balcony behaviour and likely smokers was too much of a risk. One of them might walk over and start cleaning my verandah glass door at night. I moved room and the neighbour next door, a male in his 40s starts banging the wall. He has noise issues. I am quiet. TV on at level three but even clearing my throat gets a knock on the wall. Mr long stayer clearly has not had a guest next door for a while. I eventually have enough of this banging or punching on his wall and knock on his door. This is 10.00 at night. He answers and plays the 'what me sir'. He is uptight. I say again please don't bang on your walls or I will call security. He does it again. At 10.10 pm I call the at home manager who advises the most unsafe advice and that is to knock on his door again. With no security around and his erratic behaviour this is a most unprofessional and dangerous advice. Then there is upstairs also a long stayer, constant tapping on his/her pipe or whatever makes a hit pipe noise. The night security door for four nights was broken, didn't lock. Anyone could have walked in. One afternoon I was next to this security door in thought and the door buzzer goes off. No cameras but I am being told, you are being watched?!? From upstairs tapping, like every time I went to the bathroom, and the b