Citadines New District Wuxi Reviews

The hotel was clean and quiet the environment was quiet and peaceful .

Everything okay. The whole hotel and rooms modern and clean.

the concierge is very helpful, thanks for him.

Had a wonderful stay

Every time I pass through Wuxi City, I always go to Citadines Xinfa Apartment Hotel Wuxi to stay for one night. This Ascott branch, the 87th one operating in China, always gives you a homecoming experience! 👍👍👍👍👍 During the 2024 Taihu Culture and Art Season, the Wuxi Symphony Orchestra held a concert at the Wuxi Grand Theater that night. Fortunately, the musicians also stayed in our hotel! 👍👍👍👍👍 The duty manager-human resources manager was busy at the front desk until late at night, and appeared in the restaurant at 6:30 in the morning to check the quality of the dishes one by one, take photos, and discuss relevant details with the chef! 👍👍👍👍👍 The housekeeping supervisor saw her busy figure many times in the aisle of the floor! Every time I meet a guest, I greet them like family! 👍👍👍👍👍

The front desk service is very professional and enthusiastic. Check-in was very smooth, a very good business trip experience.

The breakfast is a bit monotonous, but the room is large and well-equipped. It's a very comfortable stay, especially if you are traveling as a family. This is a wise choice. There are almost no surrounding supporting facilities except for a Wanda Plaza.

The boy at the front desk has very good service. The room is very big. Highly recommended.

The room was large, clean and tidy. The waiter was also very nice and gave us a manicure kit. The apartment met many needs, including business trips and laundry. It was well equipped.

To be honest: I often book Citadines, and I was quite satisfied with it the first few times. I was also very satisfied with the fragrance in the lobby. This time it’s a little hard to describe, mainly on two points: 1. There is a door between the suite arranged this time and the room next door. In the middle of the night, you can still hear normal conversations in the next room and the sound of slippers walking on the floor. Moreover, the price of such a downgraded room layout is the same as that of a normal room. It is recommended that you consider this room type with a door as a separate option, lower the price appropriately, and clearly state in text that there is a door in the middle. It is up to consumers to freely choose whether they are willing to tolerate this type of room at a low price. Now this kind of behavior is deceiving customers. 2. The buffet breakfast is really hard to describe. The variety is not particularly rich, which is tolerable, but the egg fried rice is dry and hard, with some rice grains mixed in, no salt and no taste. When the tea eggs (non-boiled eggs) are peeled off, they taste like boiled eggs without any taste of tea eggs. As a result, we cannot eat it without pickles. Your breakfast can be Chinese or Western style, but don’t overwhelm our taste buds by becoming neither Chinese nor foreign. I found a beetle and connected it to the TV set-top box myself (I can only watch cable TV, not Internet TV) Summary: It is best not to choose a room with a door in the middle, the buffet breakfast is not recommended, and the TV only has cable. Everything else is very good, the room is large, new and smells good.

Stayed here for a meeting. The environment is very good. I was given a free upgrade. The experience was very good and the space was large. There is also Wanda not far away, which is convenient for eating, drinking and having fun. It is worth recommending! The only drawback is that there are business buildings around. Hahaha

The guy at the front desk was very welcoming and even gave me a peach when I checked in. The room was large and clean. The only drawback was that the sound insulation around the windows and doorways was not very good. Breakfast is relatively simple but basic items such as bread and porridge are also available.

The service is average, unenthusiastic and mediocre. When I checked in, I saw that there were children, but they didn't take the initiative to provide children's toothpaste and toothbrushes. Only after being informed by another roommate who was traveling with me did I know that the apartment had children's toiletries. There were stains on the dining table from previous customers that had not been wiped clean, and there were long hair from previous customers on the chairs. Other cleaning conditions were acceptable. The breakfast is the worst among the hotels I have stayed in. There are few varieties and the taste is average.

Have stayed here many times The room is fully equipped and clean The guy at the front desk is also very enthusiastic and enthusiastic. Very cost-effective