Echarm Hotel (Wuzhou Wangcheng Plaza) Reviews

Response from Property: Dear guests! Thank you for your support to ECHARM Hotel Wuzhou Wangcheng Store. Your full praise is our biggest motivation, and we would like to see your praise words. With your encouragement, our service will be more considerate and our breakfast will be more delicious. We are willing to go forward with you and become your first choice to go out~look forward to your coming again!

Response from Property: Dear guests: Hello, thank you very much for choosing to stay at Echarm Hotel Wangcheng Plaza. Your stay did not satisfy you very much. All the staff of the hotel would like to express their sincere apologies to you. Regardless of whether the hotel is a chain or not, guests need to pay a deposit when they check in. The current policy of our group not to charge a deposit is only Dongcheng's gold card and black gold card members themselves do not charge a deposit, but the deposit is not the same as your phenomenon. It was indeed our mistake to refund your deposit in time. We refunded you as soon as you called the front desk. Even if you didn't call the front desk, we found out when we checked the bill that we would give you a refund immediately. You didn't check in If you forget the purpose and let it go, you are not satisfied. I apologize again and look forward to your next visit. We will serve you wholeheartedly and wish you a happy life and smooth work.

Response from Property: Dear guests, thank you for your affirmation and favor for Echarm Hotel Wuzhou Wangcheng Plaza! Echarm Hotel will continue to follow the simple rules of life, start from nature, and let every guest experience a simple, high-quality and comfortable business travel life experience!