To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(329)
Positive reviews(315)
Reviews with photos/video(114)
Easy to get around(59)
Friendly front desk staff(36)
Classy environment(33)
Large rooms(25)
Close to train station(24)
Loved the view(12)
Perfect for business trips(7)
Negative reviews(14)
Melvin1957
Discount Double Room
Stayed in Sep 2024
Solo travelers
24 review
3.7/5
Posted on Sep 12, 2024
Hotel room is a little small. Located a stone throw away from the train station which is convenient to travel to other cities in China. Overall stay is ok
Response from Property: 尊敬賓客你好, 我們有好幾種房型,您入住的是我們最優惠的那種,特惠大床有分有窗和無窗也是有大小差別。如果你喜歡寬敞的,你可以預訂雅緻大床和精品大床房型,對於此次未能讓您滿意的入住,我們向您誠摯地道歉!
English 4allover
Gunai Simple Double Bed Room
Stayed in Aug 2024
Solo travelers
18 review
4.2/5
Very Good
Posted on Aug 24, 2024
Everything I needed for a short trip. Everything worked, just one down side only one main l🥲 light was a little dark. Baloomy was ok, shower maybe needs modernising
Response from Property: 我如終認為我們可以永不停止進步的步伐,必是身邊無數像您一樣的人用一如既往的支持守護而來的,感謝親的好評,我們酒店一定努力,下一次相遇讓您再次驚艷。
Guest User
Fresh Style Triple Balcony Room
Stayed in Jul 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Aug 10, 2024
The stay was pleasant, with a clean room and daily room service that included changing towels, replacing toothbrushes, and cleaning the room. Overall, it was a good experience. The only thing missing was a small fridge, which would have been a nice addition to the room.
Response from Property: 滿意只是起點,驚喜和感動才是最終目標。我們會一直努力,爭取做得更好,也希望我們浪漫都市酒店能夠成為您以後旅途的忠實伴侶,期待與您的每 一次相遇。
June hue
Discount Double Room
Stayed in Mar 2024
Family
1 review
4.2/5
Very Good
Posted on Mar 25, 2024
Just wanted to give a shoutout for hooking us up with that sweet balcony room upgrade—much appreciated! The room was pretty fancy, loved having that cozy sofa and coffee table to chill out on. And big props to the staff, they were super friendly and even hooked us up with extra mineral water when we asked.
I was pleasantly surprised by the quality of the hand wash provided, surpassing the typical soap.
The hotel's location is fantastic, within walking distance to the railway station and two METRO stations, as well as close to a bus stop. Additionally, there is an Underground Shopping Center at the MRT station, where you can purchase groceries, including fresh cut fruits, snacks, and daily essentials at a more affordable price compared to convenience stores.
However, there are a couple of areas for improvement. The cleanliness of the room could be better—I encountered an insect (possibly a cockroach) on my bed on the third day of my stay, which was quite unsettling. Additionally, I found the bed to be extremely firm, making it SUPERB difficult to fall asleep comfortably.
Overall, despite a few minor issues, my experience at your hotel was enjoyable, thanks to the welcoming staff, convenient location, and thoughtful amenities.
Response from Property: Dear guest: Thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel! Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. We look forward to seeing you again!
Javad
Gunai Simple Double Bed Room
Stayed in Feb 2024
Solo travelers
10 review
4.2/5
Very Good
Posted on Feb 17, 2024
Almost everything was nice in this hotel, and I would recommend staying. We checked in a couple hours early, even though it was almost the end of CNY.
Response from Property: Your smile is our most beautiful memory. A simple word of recognition makes us very encouraged. Thank you for your support and encouragement. The hotel is always waiting for you to come again. I wish you a smooth work.
Guest User
Discount Double Room
Stayed in Feb 2024
Travel with friends
19 review
5.0/5
Outstanding
Posted on Mar 2, 2024
Hostel staff were very friendly and upgraded our room free of charge. Room was nice , clean, with a balcony overlooking the city. Good location and price!
Response from Property: 您的微笑是我們最美好的回憶,簡簡單單的一句認可,讓我們備受鼓舞,感謝您的支技與鼓勵,酒店隨時恭候您的再次到來,祝您工作順利
Andrew John
Gunai Simple Double Bed Room
Stayed in Aug 2023
Couples
26 review
4.5/5
Great
Posted on Aug 17, 2023
For Xiamen this is a cheap option. Close to transport and walking distance to the railway station. Room has a full balcony and a washing machine.
Response from Property: 您的微笑是我們最美好的回憶,簡簡單單的一句認可,讓我們備受鼓舞,感謝您的支技與鼓勵,酒店隨時恭候您的再次到來,祝您工作順利
Joosep
Discount Double Room
Stayed in Jan 2024
Solo travelers
10 review
4.2/5
Very Good
Posted on Feb 2, 2024
Service was very nice, hotel staff was very helpful. The room was nice and spacious and the price and quality aligned.
Response from Property: 您的微笑是我們最美好的回憶,簡簡單單的一句認可,讓我們備受鼓舞,感謝您的支技與鼓勵,酒店隨時恭候您的再次到來,祝您工作順利
Guest User
Discount Double Room
Stayed in May 2024
Family
2 review
3.2/5
Posted on May 24, 2024
Hotel a bit run down but their service was good. Friendly staff.
Response from Property: 我們會一直努力,爭取做得更好,也希望我們谷耐酒店能夠成為您以後旅途的忠實伴侶,期待與您的每 一次相遇。
Anas
Discount Double Room
Stayed in May 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on May 18, 2024
Neat and cozy. Front desk are so handy. Highly recommended
Response from Property: 尊敬的賓客: 感謝您的評價,正因有您的評價,讓我們感受到做服務與品質的同時,也得到了更多朋友的認可與支持!真誠期待您的再次光臨!
Guest User
Gunai Elegant Double Bed Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 9, 2024
The hotel staff was very cooperative.
Response from Property: 您像明媚的陽光,輕柔的照在心上,這世界鳥語花香,因為您綠意盎然,感謝您對小店的點評,期待您的再次入住,順祝生活愉快!
Yahaira
Discount Double Room
Stayed in Jul 2023
Solo travelers
17 review
3.7/5
Posted on Jul 23, 2023
It's aceptable to sleep, near the train station. A bit difficult to find.
Response from Property: 您的微笑是我們最美好的回憶,簡簡單單的一句認可,讓我們備受鼓舞,感謝您的支技與鼓勵,酒店隨時恭候您的再次到來,祝您工作順利
Sarikhanimeysam
Discount Double Room
Stayed in Jun 2023
Business travelers
12 review
4.2/5
Very Good
Posted on Jul 13, 2023
Not bad
Response from Property: 您的微笑是我們最美好的回憶,簡簡單單的一句認可,讓我們備受鼓舞,感謝您的支技與鼓勵,酒店隨時恭候您的再次到來,祝您工作順利
Guest User
Gunai Simple Double Bed Room
Stayed in Feb 2022
Business travelers
1 review
4.0/5
Very Good
Posted on Mar 8, 2022
tingbucuode
Response from Property: Your smile is our best memory. A simple recognition inspires us. Thank you for your support and encouragement. The hotel is looking forward to your coming again at any time. I wish you success in your work
Guest User
Discount Double Room
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on May 14, 2024
The location is OK, and the surrounding transportation is very convenient. It takes about ten minutes to walk from Xiamen Station! Very convenient! If you don't understand something, ask the service staff, they will actively help you solve it! If you don't know where to go to the attractions, the front desk will help you check the route! Great👍🏻
Original TextTranslated by Google
Response from Property: You are like the bright sunshine, shining softly on my heart. The world is full of birdsong and flowers, and it is full of greenery because of you. Thank you for your comments on our store. I look forward to your stay again and wish you a happy life!