Atour Hotel Xiangshan Binhai Avenue

Atour Hotel Xiangshan Binhai Avenue Reviews

Atour Hotel Xiangshan Binhai Avenue

No. 1199 Binhai Avenue, Xiangshan, Zhejiang, ChinaView hotel details
Atour Hotel Xiangshan Binhai Avenue
Atour Hotel Xiangshan Binhai AvenueAtour Hotel Xiangshan Binhai AvenueAtour Hotel Xiangshan Binhai Avenue
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Guest Reviews of Atour Hotel Xiangshan Binhai Avenue

9.5/10
Outstanding
840 reviews
Verified reviews
Location9.5
Amenities9.4
Service9.6
Cleanliness9.5
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All reviews(840)
Positive reviews(828)
Reviews with photos/video(131)
Friendly front desk staff(93)
Delicious breakfast(83)
Convenient parking(57)
Nice elevator(16)
Delicious seafood(10)
Close to beach(10)
Has facilities for children(7)
Loved the beach(5)
Negative reviews(12)
Liam hls
Superior Room (2 Beds)
Stayed in Sep 2023
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Oct 31, 2023
Best hotel i went to for the price and awesome staff who are very familiar with handling foreigners.
Response from Property: 看到您的點評朵兒們萬分開心。很榮幸我們的服務得到您如此高的評價,我們將繼續維持這份熱情真摯的為您服務。願你聽到我的名字時,眉開眼笑,牽掛絲絲剪不斷,化作繞指柔。感謝親愛的客官,您對朵兒的認可讓朵兒心生感恩,期待你我的再次相遇,願你眼中有光芒,所想能如願,所做能實現,笑容永相隨!願你一生被愛,一生可愛!下次見喲~
Guest User
Superior King room
Stayed in Jul 2023
Business traveler
21 reviews
10/10
Outstanding
Posted on Oct 4, 2023
First time stay in this hotel, very good, a bit far from downtown.
Response from Property: 親愛的朵友,很高興能看到您的滿意。開葉落滿院,相依繾綣。別君愁意濃,相隨在天涯。踽踽獨行在季節的輪迴裏,亞朵有您便好,看遍了春夏秋冬,回憶蔓延不定,期待您再次入住。
youyouxueyu
Superior King room
Stayed in Nov 2023
Family
13 reviews
10/10
Outstanding
Posted on Dec 31, 2023
The front desk service is good, the hotel is in a good location, the location is good, it is very convenient to go to Songlan Mountain Scenic Area, the scenery nearby is beautiful, it is close to the company, the pastoral scenery in front of the hotel is nice, the scenery is good, the surrounding is very convenient, the bedding in the hotel room is comfortable, and the overall environment is very good Great, recommended
Original textTranslated by Google
Response from Property: In a perfect journey, there is always unexpected warmth and touch. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is our biggest driving force for progress. No matter how much we do, it is worth it. We believe that guests are family members, so that every trip you take will make you feel like you are home. The care, thoughtfulness, care and warmth of your family members are all The most sincere gift that every Duo'er gives to you. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere that is different from other hotels. I hope to meet you again.
Guest User
Elegant Queen Room
Stayed in Nov 2023
Business traveler
4 reviews
10/10
Outstanding
Posted on Dec 27, 2023
The service of this hotel is really worthy of the words "enthusiastic and thoughtful", it directly touched my heart! I drank too much while accompanying a client on a business trip. When I got back to the room, I was in a daze. I wanted to ask the front desk if there was any hangover soup or something like that. Within a few minutes, a boy came to the front desk and brought me a glass of warm honey lemonade. ,Notice! It's warm, not hot, which is really considerate! ! I vomited all over the floor and I felt disgusted with it. As a result, the boy took the cleaning tools to clean me up without saying a word. Because I was really sleepy, I fell asleep directly. When I woke up in the morning, I found that the clothes on the floor were also there. It disappeared. I just went on a business trip for a day and didn’t bring any other clothes. Then I saw the note left on the table. When I opened the door, I found that my clothes had been washed, folded and hung on the door! This service is really YYDS! ! !
Original textTranslated by Google
Response from Property: Thank you very much for your affirmation of Atour~ Atour people are a group of knowledge workers who love life, work seriously, like reading, photography, traveling, and music. They like to make friends, pay attention to the quality of life, and are good at sharing life insights to make guests Provide a comfortable accommodation environment during a stressful and tiring business trip, and provide a comfortable and relaxing living space where you can rest, recharge, gain spiritual relaxation and resonate with life insights! You are very welcome to choose Atour with your baby again and stay at Atour. We look forward to meeting you here!
Zhibuzhishimenghaoran
Superior King room
Stayed in Jul 2023
Family
9 reviews
2.0/10
Posted on Aug 16, 2023
A comment just now has already commented on the male receptionist, so I won’t say more here. I just hope that your company will carefully consider hiring people and pay attention to the professional level training of employees! This is obviously due to lack of professional skills. I booked two rooms, one with a king bed and one with a twin bed. I was told that the twin bed had not been cleared yet and asked me to wait for 20 minutes. I agreed, and after 20 minutes, it was still there. No, they said they could upgrade me to an executive twin room, which was fine, but I asked where the double room was? He said he had to wait another 30 minutes. I wanted to go crazy at that time... The elderly and children had been waiting in the lobby for a long time... I said I couldn't wait any longer. I wanted to go to Songlan Mountain to play. It was already 4 pm by then, and the sea water would be too late. It was cool. Later, the girl at the front desk next to me helped me get an executive king bed in a few minutes, and it was also on the same floor. You see, it can be solved, but the male front desk just couldn't solve it. He just stayed there, snap, snap, snap. When he clicks the mouse, I don’t know what he is clicking on! It was my first time to stay at Atour, and he also suggested that I apply for a membership card. I said yes, and I planned to recharge and apply for a card. This kind of service made me give up the idea! Did this kind of waiter cheat Atour? ?
Original textTranslated by Google
Response from Property: Dear Dadou fan, I am very sorry to bring you a bad check-in experience. Because you arrived early, some room types have not checked out yet, so we are very sorry to keep you waiting. You can store your luggage at the front desk if necessary. After learning about your needs, we immediately upgraded you to 2 rooms for free and provided you with timely check-in. Duoer is really sad that we did not receive your praise. We also apologize once again for the inconvenience caused to you during this stay. apologize!
Anonymous User
Elegant Queen Room
Stayed in Jul 2023
Family
5.5/10
Posted on Aug 14, 2023
There was only one person checking in at the front desk. I took pictures for a long time. I was really drunk. I waited and waited for the takeout I ordered. I thought it would be delivered. After waiting for a while, I called the front desk and asked myself to go get it. When I got to the front desk, I was told that the robot had delivered it. It was at the front desk. Are you kidding?
Original textTranslated by Google
Response from Property: Hello, dear mistress, I am very sorry that the hotel has caused trouble to you. I will definitely let you know next time you come. I really regret not going to talk to you in person, so that you will definitely tell me about your I express my grievance and thank you very much for your review. Your satisfaction is our greatest encouragement. In terms of service, we always hope to get better day by day. As a Yaduo person, Duoer also hopes to accompany Yaduo to the ends of the world. Just like Yaduo said, we are serving the generation on the road. We are all fellow travelers. The road requires walking thousands of miles and reading thousands of books; We look forward to meeting you again
Guest User
Elegant Queen Room
Stayed in Jul 2023
Business traveler
16 reviews
4.0/10
Posted on Aug 9, 2023
The place is very remote and it is difficult to take a taxi. There are no buses. The parking lot is very small. People coming from behind will block your car and no one will care. It is a long way to eat. The price is even worse than an orange without a refrigerator. The last time I won’t stay here again, that’s it
Original textTranslated by Google
Response from Property: We are really sorry that we did not bring you a perfect stay experience. We have always focused on Duoyou's feelings. If you have any needs or discomfort during your stay, you can ask Duoer at any time and we will do our best. In order to improve and deal with it for you, based on the questions you raised, our hotel has now marked the underground parking lot at a prominent location. We would like to express our solemn apology to you again and wish you a happy life.
Guest User
Superior King room
Stayed in Apr 2023
Couple
2 reviews
5.5/10
Posted on Jun 18, 2023
The hotel sheets were not washed and not changed very promptly.
Original textTranslated by Google
Response from Property: Dear host, I am very sorry that I did not bring you a wonderful stay experience. Duoer feels very guilty. Duoer will self-reflect on the questions you raised and make rectifications. We will definitely continue to improve and create a better living environment. and service! Duo'er will always strive to do better! Just to bring you a better stay experience, I believe it will definitely be a different experience when the host comes next time.
Guest User
Superior Room (2 Beds)
Stayed in May 2026
Traveling with friends
1 reviews
2.0/10
Posted on Jun 4, 2026
住過這麼多亞朵 這家真的堪憂 前台辦理入住的地方枱麪亂七八糟 進了房間之後沙發一大攤瞬間就無語了 平時打掃的時候看不見嗎?如果清理不了為什麼不換掉這個沙發?難道要讓每一個客人進來住 都看到這灘污漬嗎? 沒辦法就一個房間 而且很晚了就懶得説了不然真不想住 ,進了衞生間之後更是莫名其妙一攤水在地上 也不知道怎麼打掃的 查房怎麼查的也不知道 有點玷污亞朵這個品牌了
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Response from Property: 親愛的小主;非常抱歉沒有給您帶來美好的入住體驗,朵兒很是內疚呢,朵兒會為您提出的問題自我反思,進行整改,一定會不斷的改善並創造更好的居住環境和服務!朵兒一定會一直努力做到更好!衹為給您帶來更好的入住體驗,相信等下次小主來絕對是不一樣的體驗噠。
Guest User
Superior King room
Stayed in Apr 2026
Family
7 reviews
10/10
Outstanding
Posted on May 4, 2026
來象山遊玩臨時下單訂的酒店,整體超出預期!位置出行很方便,周邊遊玩、吃海鮮都很近。房間乾淨整潔,床品舒適無異味,設施齊全,熱水供應穩定。工作人員服務熱情周到,響應及時。臨時出行能訂到這樣高性價比的住處,性價比很高,入住體驗舒心,來象山遊玩值得推薦。
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Response from Property: 尊敬的賓客,感謝您選擇寧波象山濱海大道亞朵酒店並暖心好評!酒店緊鄰松蘭山度假區、亞帆中心、阿拉的海上樂園,離東旦時尚沙灘、石浦漁港古城也不遠,看海玩沙、出海捕魚都很方便。我們用心備好舒適客房與貼心服務,願您枕海而眠、旅途盡興。期待再來象山看海,我們在亞朵等您!
Guest User
Superior King room
Stayed in Mar 2026
Family
17 reviews
4.0/10
Posted on May 3, 2026
很少給差評的,住的最差的一次亞朵,打掃的人真該好好再培訓,這個垃圾從第一天入住就在那,住了三天,退房的時候這垃圾還在,第一天出門的時候還特意囑咐了要打掃的呢
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Response from Property: 尊敬的賓客,非常抱歉此次入住未能讓您滿意,我們深感愧疚!您反饋的問題已第一時間核查整改,杜絕再犯。酒店緊鄰松蘭山、亞帆中心等濱海景點,我們真心希望能再有機會,用更好的服務彌補遺憾,期待您的再次光臨!
Guest User
Superior Room (2 Beds)
Stayed in May 2026
Traveling with friends
3 reviews
10/10
Outstanding
Posted on Jun 5, 2026
服務貼心周到,房間乾淨舒適,床品尤其助眠。早餐豐富有當地特色,細節之處見品質。下次出行還會選擇亞朵,值得推薦!
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Response from Property: 尊敬的賓客,感謝您選擇寧波象山濱海大道亞朵酒店並暖心好評!酒店緊鄰松蘭山度假區、亞帆中心、阿拉的海上樂園,離東旦時尚沙灘、石浦漁港古城也不遠,看海玩沙、出海捕魚都很方便。我們用心備好舒適客房與貼心服務,願您枕海而眠、旅途盡興。期待再來象山看海,我們在亞朵等您!
Guest User
Superior King room
Stayed in Apr 2026
Family
31 reviews
10/10
Outstanding
Posted on May 4, 2026
出行第一選擇是亞朵,各方面都不錯。晚上很安靜,睡眠質量能得到保障,第二天遊玩有精神。洗澡水量很大,洗去了一天的疲憊(出行非常重要的一點)。
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Response from Property: 尊敬的賓客,感謝您對我們酒店的認可,祝您旅途愉快
Guest User
Executive Room (2 Beds)
Stayed in Apr 2026
Traveling with friends
4 reviews
10/10
Outstanding
Posted on May 5, 2026
和朋友五一在象山遊玩 這家亞朵酒店非常好 地理位置很靠近海邊 去哪裡都很方便 服務也非常好 可以在住 深夜粥道:每晚的深夜粥道也很好
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Response from Property: 尊敬的賓客,感謝您選擇寧波象山濱海大道亞朵酒店並暖心好評!酒店緊鄰松蘭山度假區、亞帆中心、阿拉的海上樂園,離東旦時尚沙灘、石浦漁港古城也不遠,看海玩沙、出海捕魚都很方便。我們用心備好舒適客房與貼心服務,願您枕海而眠、旅途盡興。期待再來象山看海,我們在亞朵等您!
Babifeifei
Superior Room (2 Beds)
Stayed in Apr 2026
Family
4 reviews
10/10
Outstanding
Posted on May 2, 2026
衞生超乾淨,房間整潔無異味,設施齊全完好,衞浴洗漱用品配備齊全,硬件設施很新,入住體驗感很好,去附近影視城玩開車半小時,也很方便
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Response from Property: 親愛的朵友,很高興能看到您的滿意。開葉落滿院,相依繾綣。別君愁意濃,相隨在天涯。踽踽獨行在季節的輪迴裏,亞朵有您便好,看遍了春夏秋冬,回憶蔓延不定,期待您再次入住。