Rezen Select Xining Reviews
Rezen Select Xining
No.34 Shengli Road, Chengxi District, Xining City, Qinghai Province, Chengxi District, Xining, Qinghai, ChinaView Hotel Details
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Rezen Select Xining Guest Reviews
4.8/5
Excellent
970 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(970)
Positive reviews(954)
Reviews with photos/video(206)
Delicious breakfast(87)
Friendly front desk staff(72)
Easy to get around(67)
Perfect for business trips(36)
Parking difficult(27)
Good air conditioning(22)
Located downtown(16)
Secluded lake view(9)
Negative reviews(16)
WanderRanj
Elegant Queen Room
Stayed in Nov 2024
Solo travelers
3 review
Amazing
Posted on Nov 21, 2024
Very nice clean hotel. Helpful staff. Room modern, clean and just right. Mine didn't have a closet or a safe but that's not such a big deal.
This next point isn't about this particular hotel but for all girls in China. Please make it more accessible to non-chinese speaking foreigners. Each of the girls I started with during my trip, do not make any attempt or even try to care. China is getting super automated and self-service but their smart devices and controllers ranging from in-room controls to within the property like room service and delivery robots could also understand English would be fantastic.
It's so much cheaper to add a new language to these agents than to have all their staff learn English and it would enhance our experience by a 100x as we would never bother the hotel staff with anything.
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Response from Property: Dear guests, hello! Sincerely thank you for staying at Lichen Ruixuan Hotel! Every evaluation you make is a support and recognition of our work. We are very honored to provide services to you. We will definitely bring high-quality service experience to more customers. We deeply look forward to meeting you again in our gratitude and pride. Lichen Ruixuan Hotel continues to write beautiful memories. I wish you all the best and a happy life!
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Sean
Elegant Queen Room
Stayed in Sep 2024
Couples
4 review
Outstanding
Posted on Sep 14, 2024
Hotel is great, with awesome service from the staff. One thing to note is that driving is quite painful around the hotel, and would recommend to Didi around instead.
Response from Property: Dear guest, Thank you so much for choosing our hotel and leaving a good comment. We are honored to bring comfort and good memories to your stay. All the staff of the hotel can only return your praise and recognition with more professional and thoughtful service and sincere treatment of every guest. The development of the hotel cannot be separated from your long-term support and love, sincerely looking forward to your visit again! I wish you and your family all the best and happy every day!
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SatyrFrost
Superior Double Room
Stayed in Jul 2024
Solo travelers
19 review
Outstanding
Posted on Jul 20, 2024
The location of the hotel is convenient. It is within walking distance to markets, restaurants and a shopping centre. The hotel room is clean and spacious. There are laundry facilities. The staff are kind and helpful.
Response from Property: Dear guest: Thank you very much for your recognition of us. Your satisfaction is our greatest gain, and we will continue to work hard to serve every guest well! Wishing you a happy and smooth journey, and looking forward to your next visit!
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Guest User
Superior Double Room
Stayed in Oct 2024
Other
12 review
Amazing
Posted on Oct 26, 2024
The room was clean and simple. The breakfast was great. Although there were not many varieties, it was fresh and delicious. The female staff at the front desk was very serious and worked carefully. The only drawback was that the heater in the room had the sound of running water and was a bit noisy.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! The hotel adopts smart home. Curtains, TVs, air conditioners, etc. can all be controlled by voice. It is also equipped with a smart toilet with automatic heating, automatic flushing and other functions to provide passengers with a more convenient check-in experience. Xining only started heating on October 15. , there is air in the heating pipe, and the exhaust treatment has been done. The problem you mentioned will not occur again. Thank you for your praise of the hotel staff. We will continue to work hard to serve every guest seriously, and we eagerly look forward to your visit. Come next time!
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Doria
Superior Double Room
Stayed in Aug 2024
Business travelers
29 review
Outstanding
Posted on Aug 4, 2024
It's clean, tidy and has an elegant environment. People's Park is just downstairs and it's very convenient for walking. There are many restaurants and shopping malls around, transportation is convenient, and there is also an internal parking lot! The breakfast was delicious and rich!
Original TextTranslated by Google
6/7
Response from Property: Dear guest, hello! Thank you very much for choosing our hotel and leaving a positive review. We are honored to be able to bring you comfort and beautiful memories during your stay. Only by providing more professional and attentive services and sincerely treating every guest can all hotel staff repay you for your praise and affirmation. Our development is inseparable from your long-term support and love. We sincerely look forward to your visit again! I wish you and your family all the best and happiness every day!
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Guest User
Superior Double Room
Stayed in Oct 2024
Business travelers
1 review
Outstanding
Posted on Oct 24, 2024
Breakfast was great
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Although the weather in Xining is cold and dry, the heating effect of our hotel is very good. At the same time, there is a humidifier and air conditioner in the room, which is both warm and humid. Breakfast is an important guarantee to start an energetic day. We attach great importance to the variety and quality of breakfast. We share more than 60 categories of breakfast food and drinks, so that guests with different tastes can have their favorite breakfast. To provide passengers with a more convenient check-in experience, and thank you for your praise of the hotel staff. We will continue to work hard to serve every guest seriously, and we eagerly look forward to your next visit!
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Guest User
Elegant Queen Room
Stayed in May 2024
Solo travelers
12 review
Outstanding
Posted on May 14, 2024
The staff are very warm and polite, tall and beautiful. The hotel environment is great. There is a humidifier in the room, which is very considerate. It is a brand new hotel and it is very convenient to take a taxi. If I have the opportunity to come to Xining next time, I will stay at this hotel. It is convenient to go anywhere.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! The hotel uses smart home, curtains, TV, air conditioning, etc. can be voice controlled, and is also equipped with a smart toilet with automatic heating, automatic flushing and other functions, providing travelers with a more convenient stay experience. Thank you for your praise of the hotel staff. We will continue to work hard to serve every guest carefully and look forward to your next visit!
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Guest User
Superior Double Room
Stayed in May 2024
Couples
7 review
Outstanding
Posted on May 13, 2024
The room is very good, the service staff is also very friendly, the hotel location is also very good, it is on Shengli Road, next to People's Park, the nearby transportation and food are all very good, I basically stay at their hotel when I go to Xining
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! The hotel uses smart home, curtains, TV, air conditioning, etc. can be voice controlled, and is also equipped with a smart toilet with automatic heating, automatic flushing and other functions, providing travelers with a more convenient stay experience. Thank you for your praise of the hotel staff. We will continue to work hard to serve every guest carefully and look forward to your next visit!
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Zhongchujianghu～
Panoramic Twin Room
Stayed in May 2024
Business travelers
48 review
Very Good
Posted on May 9, 2024
Overall, I am quite satisfied. There is a park downstairs and many places to eat. It is just that parking is not very convenient during peak hours. The street is very popular. I will patronize this hotel next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at Regent Suites Hotel and sharing your experience. The May Day holiday coincides with the People's Park Tulip Festival. The hotel is adjacent to the back door of the People's Park. There is a large flow of people at the hotel entrance, so the municipal parking spaces at the entrance are not allowed to park during the May Day holiday. We are really sorry for the inconvenience caused to you. Thank you for all the praise you have given to our hotel. Your affirmation has greatly encouraged the hotel and is also the driving force for our progress. We will continue to work hard to do better so that every guest can come with satisfaction and return happily. We look forward to your visit again and wish you good luck for life!
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KE. ER
Elegant Queen Room
Stayed in May 2024
Family
9 review
Outstanding
Posted on May 3, 2024
Stayed one more night. The hotel is next to the People's Park, which is very convenient for going out. The restaurant environment is very good, the breakfast variety is very rich, and the children are very satisfied with the food. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! Although the weather in Xining is cold and dry, our hotel has a very good heating effect. At the same time, there are humidifiers and air conditioners in the room, which are warm and moist. Breakfast is an important guarantee for starting a vibrant day. We attach great importance to the variety and quality of breakfast. There are more than 60 kinds of breakfast food and drinks, so that guests with different tastes can eat their favorite breakfast. Provide travelers with a more convenient stay experience, and thank you for your praise for the hotel staff. We will continue to work hard to serve every guest carefully and look forward to your next visit!
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Daiwadaochuyou
Elegant Queen Room
Stayed in Apr 2024
Family
20 review
Outstanding
Posted on May 1, 2024
The hotel is great!!! It can be said that it is one of the top three hotels we stayed in during our trip to Xining. The front desk lady is very enthusiastic and will promptly solve any needs. Seeing that we have children, she also helped us upgrade the room type for free. Sisters, you can close your eyes and rush~
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! The hotel uses smart home, curtains, TV, air conditioning, etc. can be voice controlled, and is also equipped with a smart toilet with automatic heating, automatic flushing and other functions, providing travelers with a more convenient stay experience. Thank you for your praise of the hotel staff. We will continue to work hard to serve every guest carefully and look forward to your next visit!
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Guest User
Superior Double Room
Stayed in Apr 2024
Other
6 review
Outstanding
Posted on May 2, 2024
The room is clean and tidy, the front desk lady is very gentle, the service is warm and thoughtful, I will stay here again next time I come to Xining. The food in Xining is also delicious😋
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. We also attach great importance to the cleaning and disinfection of the guest rooms and are committed to bringing you a reassuring, safe and home-like accommodation experience. Thank you for your praise of the hotel staff. We will continue to work hard to serve every guest carefully and look forward to your next visit!
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Guest User
Elegant Queen Room
Stayed in Apr 2024
Business travelers
9 review
Outstanding
Posted on Apr 29, 2024
This is my first time staying at this brand of hotel. The room is clean and tidy! Better than expected! The front desk service is warm and thoughtful, and it can be seen that the overall staff training is in place. If robots are used to deliver meals, it would be a bonus!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. The hotel rooms are spacious and bright. We also attach great importance to the cleaning and disinfection of the guest rooms and are committed to bringing you a reassuring, safe and home-like accommodation experience. Thank you for your praise of the hotel staff. We will continue to work hard to serve every guest carefully and look forward to your next visit!
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Guest User
Superior Double Room
Stayed in Oct 2024
Travel with friends
1 review
Outstanding
Posted on Oct 25, 2024
The location is good, the room is OK, and the quiet environment is good. The room has a humidifier, air conditioning, and heating. It is quite comfortable. The toilet is smart and you can sit on it to feel warm.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. The hotel rooms are spacious and bright. We have chosen Twilight Lavender's toiletry set (shampoo, shower gel, conditioner, body lotion) to give you a comfortable stay. , at the same time, we also attach great importance to the cleaning and disinfection of guest rooms and strive to give you a safe, secure and home-like accommodation experience. We look forward to your next stay and wish you a happy life!
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Guest User
Superior Double Room
Stayed in Apr 2024
Solo travelers
3 review
Outstanding
Posted on Apr 20, 2024
The location is very good. Basically, you can walk to many places to eat and play in about 10 minutes. The room is also very clean. The northwest is relatively dry. There is a humidifier in the room, which is quite good. Very satisfied 👍
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! The hotel uses smart home, curtains, TV, air conditioning, etc. can be voice controlled, and is also equipped with smart toilets with automatic heating, automatic flushing and other functions to provide travelers with a more convenient stay experience. We will continue to work hard and serve every guest carefully. We look forward to your next visit!
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