Guest Reviews of Rebecca Hotel (Xuchang Caowei Ancient Town Pangdonglai Times Square)
9.7/10
Excellent
4555 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities9.5
Service9.8
Cleanliness9.7
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All reviews(4555)
Positive reviews(4537)
Reviews with photos/video(887)
Delicious breakfast(789)
Friendly front desk staff(304)
Would stay again(159)
Perfect for kids(104)
Close to scenic area(96)
Delicious buffet(51)
Children's amenities available(18)
Negative reviews(18)
Johnnywan
Deluxe Queen Room
Stayed in Apr 2026
Solo traveler
22 reviews
10/10
Outstanding
Posted on May 12, 2026
Next to the hotel is a scenic river, and within walking distance, you can find authentic and delicious local snacks. The hotel's decor is classic, with great attention to detail and thoughtful service. Highly recommended!
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6/15
Response from Property: 【❤️自助早餐❤️自助洗衣烘乾❤️】親愛的家人,萬分感謝您帶着精美圖文,給予瑞瑞滿分五星認可❤️特別開心您喜歡酒店雅緻古韻的中式裝修,也感恩您認可我們用心打磨的細節與貼心服務很高興能陪伴您愜意打卡許昌全城美好。每一份用心拍攝的美圖、每一句真誠走心的好評,都是我們前行最好的動力✨熱切期盼您下次再來小住,繼續邂逅國風美好與暖心服務,常回來做客呀!
d176829004
Deluxe Queen Room
Stayed in Apr 2026
Couple
26 reviews
10/10
Outstanding
Posted on May 31, 2026
Facilities: Decent, with a unique touch.
Cleanliness: Cleaned promptly and thoroughly.
Environment: Elegant yet stylish.
Service: The service is truly the best; every staff member is incredibly polite and attentive. When they noticed we bought a watermelon, the attendant at 1634 specifically left us a fruit knife. They offer a 'vitality tea' with various thoughtful flavors. Breakfast is also very rich and diverse, with a comfortable and cozy dining environment.
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Response from Property: 【❤️步行可達胖東來❤️免費路早】感謝您如此細緻用心的好評!看到您對設施、衞生、環境和服務的認可,我們整個團隊都感到特別温暖。尤其開心您提到了我們同事“1634”為您準備水果刀的小細節——能幫到您的小需求,是我們最大的榮幸。您對元氣茶飲、豐富早餐和整體氛圍的喜歡,也讓我們更有動力把每一處用心堅持下去。期待您下次再來,繼續享受這份舒適與温情。祝您生活如瓜般甜,日子如茶般暖
Moshenongfu
Guestroom (Ⅱ beds)
Stayed in Apr 2026
Family
49 reviews
10/10
Outstanding
Posted on May 12, 2026
The room is well-equipped, comfortable, bright, and spacious, with a classic and elegant decor. The breakfast is varied, colorful, and distinctive. The complimentary snacks were a nice touch. It's centrally located, making travel convenient, and there's a free private parking lot.
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Response from Property: 【❤️自助洗衣服❤️健身房】感謝您如此細緻用心的好評,每一處細節都讓我們倍感温暖!很高興您喜歡我們古典優雅的裝修風格,以及明亮寬敞的客房設施。早餐的豐富特色和小點心能為您帶來驚喜,是我們最開心的事。市中心的地理位置和免費專用停車場能為您的出行提供便利,也是我們一直努力優化的服務環節。期待您下次再來,繼續享受安心舒適的入住體驗~祝您旅途愉快,生活甜蜜!
Anonymous User
Guestroom (Ⅱ beds)
Stayed in Apr 2026
Family
13 reviews
10/10
Outstanding
Posted on May 5, 2026
The location is super convenient, really close to the train station, about 100 meters from Cao Wei Ancient City, and only a ten-minute walk to Pang Dong Lai Life Plaza. It's a quiet spot despite being in a bustling area. The decor is charmingly antique, and it's clean and comfortable. The breakfast spread was excellent too. Both my parents and the kids loved it. They even gave us a small snack bag when we checked out!
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6/8
Response from Property: 【❤️步行可達曹魏古城❤️免費暢飲水❤️】感謝您如此熱情洋溢的好評和大力推薦!讓我們真切感受到了您的滿意與快樂,這比任何榮譽都更讓我們感動。我們將繼續努力,用心守護每一位賓客的旅程,從酒店的位置和裝修到一頓豐盛的早餐,為您提供始終如一的“高性價比”體驗。期待您的再次光臨,祝您萬事順意!
Guest User
Guestroom (Double beds)
Stayed in Apr 2026
Family
16 reviews
10/10
Outstanding
Posted on May 6, 2026
The hotel was great! I booked early, so the price was really good. There was a small hiccup, but the staff handled it perfectly. They even gave me tips on how to explore 'Pang Dong Lai' (a local attraction/store). The environment was excellent too. I'll definitely book here again if I'm ever passing through.
Original textTranslated by Google
Response from Property: 【❤️自助早餐❤️自助洗衣烘乾❤️】用心做好每一個細節,衹願您入住的合意,瑞瑞願與您一起守住這最美風景,感謝您的到來,希望下次讓我們彼此留下許多美麗的回憶哦!
Guest User
Guestroom (Ⅱ beds)
Stayed in Apr 2026
Family
6 reviews
10/10
Outstanding
Posted on May 4, 2026
The service was incredibly warm and attentive. Initially, I was in a room facing the street, which was too noisy. When I brought it up with the hotel, they promptly moved me to a quieter room. Later, when I found the room a bit cold, they even provided an electric fan. The amenities were plentiful, and breakfast was also good.
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Response from Property: 【❤️温馨客房❤️專屬管家】感謝您如此詳細的分享和肯定!很高興我們能在您入住期間及時響應需求——從換到安靜的房間,到送上電熱扇,能為您解決實際困擾、換來一夜安眠與温暖,是我們應盡的職責。您對服務和早餐的認可,也讓我們倍感温暖。期待您下次光臨,我們會繼續用熱情和細緻,陪您度過每一個舒心的旅程~
Guest User
Guestroom (Double beds)
Stayed in Feb 2026
Traveling with friends
43 reviews
10/10
Outstanding
Posted on Mar 28, 2026
Great hotel location, and the room was clean and tidy. Excellent value for money! Highly recommended!
Original textTranslated by Google
Response from Property: 【❤️Cozy Guest Room❤️Free Parking】We are delighted and honored to receive so many "good" comments from you about the hotel's location. We are also very satisfied with the cleanliness and value for money. We will continue to maintain a clean and comfortable stay environment and provide excellent service. We look forward to your next visit.
Guest User
Deluxe Queen Room
Stayed in Apr 2026
Business traveler
1 reviews
3.0/10
Posted on May 8, 2026
The hotel was very old and the rooms were in a very bad condition and dirty. The water was cold and I couldn’t shower plus the AC was not working.
It was a total nightmare. I will not recommend to anyone.
Response from Property: "We are truly sorry for the terrible experience you had, which completely falls short of the service standards we strive to uphold. We deeply apologize for the aged condition of the room, the poor facilities (hot water, air conditioning), and the cleanliness issues. Thank you for being honest about these problems — your feedback is crucial for our improvement. We will immediately carry out a full inspection and deep cleaning of the relevant rooms, and strengthen our staff training. We kindly ask you to leave your contact information via private message so that we can personally apologize and provide you with appropriate compensation. Once again, we apologize for this 'nightmare experience'. We will do our utmost to make things right and live up to the trust of every guest."
Guest User
Guestroom (Ⅱ beds)
Stayed in Feb 2026
Business traveler
1 reviews
10/10
Outstanding
Posted on Mar 30, 2026
We stayed at this hotel for 8 days, and the location is excellent and very convenient, with many shops just a short walk away.
The staff service was wonderful, especially the room service staff, “鸽姐”Her ever-smiling face made us feel truly at home. Every day when we returned to our room, we would find two hot drinks on the table along with a small handwritten note. Sometimes, she would even leave a message to let me know that she had helped wash my socks after noticing them on the floor. These thoughtful gestures really touched me and made me feel warm and cared for.
Another staff member, Mr. Wang Shuaiju (王帅举), welcomed us when we first arrived and also saw us off when we left. He was friendly and attentive, even reminding us to grab a hot drink before heading back to our room.
Overall, I felt very pleased and grateful for the excellent service throughout our stay.
Response from Property: 【❤️步行可達曹魏古城❤️免費健身❤️】非常感謝您選擇我們酒店,並留下如此温暖細緻的滿分好評,看到您在8天的入住裏,對我們的地理位置,服務細節都給與高度認可,我們整個團隊都備受鼓舞。您提到客房服務員“鴿姐”和王帥舉先生,我們已經第一時間將您的表揚轉給了他們,能被您記住這份貼心,是對他們日常工作最大的肯定,他們也非常開心能給您帶來賓至如歸的體驗,我們始終相信真正的好服務藏在每一個細節裏,無論是桌上的熱飲,手寫的便條,還是主動幫您清洗襪子,貼心提醒的小舉動,都是我們想傳遞給每一位客人的温暖,您的滿意使我們前進最大的動力,期待您再次光臨許昌,我們隨時準備好,用更優質的服務迎接您的歸來,祝您生活愉快,萬事如意!
Guest User
Guestroom (Ⅱ beds)
Stayed in Nov 2025
Family
24 reviews
10/10
Outstanding
Posted on Dec 29, 2025
The hotel staff were exceptionally attentive and warm. From check-in to check-out, I felt well taken care of with thoughtful and detail-oriented service throughout my stay. Whether it was communication or handling specific requests, everything was done in a professional and caring manner, making the overall experience very comfortable and truly memorable.
Response from Property: [❤️a Trip for Free❤️】It is our utmost honor to receive your praise for our hotel staff's "warm, thoughtful, and meticulous" service. Ensuring every guest feels attentively cared for from check-in to check-out is a goal we continuously strive for. Our team firmly believes that only by combining professional skill with genuine attentiveness can we create a truly memorable stay.Your recognition is the greatest encouragement for our entire team. We will consistently uphold this standard of professionalism and enthusiasm, dedicating ourselves to providing all our guests with a comfortable and pleasant experience.We sincerely look forward to welcoming you back, giving us the opportunity to create more wonderful memories for you.Wishing you all the best!
Guest User
Guestroom (Double beds)
Stayed in May 2025
Family
1 reviews
10/10
Outstanding
Posted on Jun 29, 2025
I stayed at Rebecca Hotel with my parents on June 25 and had a very pleasant experience overall. Although my first room had a noticeable smell of smoke which affected my rest, the issue was quickly resolved after I spoke to the lobby assistant manager, Ms. Zhao Yanfang, during breakfast the next morning.
Ms. Zhao was extremely professional and helpful, within about 10 minutes, she arranged for me to change to another room on the same floor with my parents.
Throughout the rest of our stay, she consistently greeted us with a warm smile, helped open doors, pressed the elevator for us, and even made light conversation. Her genuine hospitality stood out from the rest of the staff and made us feel truly welcomed.
A big thank you to Ms. Zhao and the hotel team, employees like her are a real asset to the hotel. I would definitely recommend this hotel to others and hope to come back again!
Response from Property: 【住三國文化客房,免費體驗漢服】喜樂於山間的風,温柔於清晨的花,這世界最好看的風景,最動人的情話,都比不上您含笑的眼睛。看到您的細心點評,不僅風顯得温柔,連花也變得俊俏了,艷芳聽了您的誇獎心裏也樂開了花,酒店因您的滿意而幸福和驕傲,我們一定會繼續努力,期待下次與您相遇。
Guest User
Guestroom (Ⅱ beds)
Stayed in May 2024
Family
2 reviews
10/10
Outstanding
Posted on Jun 21, 2024
Rebecca Hotel stands out as one of the best hotels we stayed at during our 7-day trip. We were warmly welcomed by the friendly manager with refreshing drinks to cool down in the scorching 40-degree weather. The staff, dressed in elegant han fu attire, efficiently checked us in. The room was impressively spacious, complete with comfortable chairs and a large bathroom featuring a bathtub equipped with disposable covers.
The hotel's location next to Cai Wei Gu Chang made it incredibly convenient for us to explore the area on foot. Highly recommended!
Response from Property: 【Stay in a Three Kingdoms Culture room and experience Hanfu for free】When you hear someone praise you like, it's like a star falling from the sky into a dream. Thank you for your praise of Ruirui. Ruirui will work hard to add color to the light life of all the young masters. Wishing you a pleasant journey!
Guest User
Guestroom (Ⅱ beds)
Stayed in Sep 2024
Traveling with friends
10 reviews
10/10
Outstanding
Posted on Oct 30, 2024
This is an excellent place except aging facilities. The staff are very friendly and upgraded us to a better room for free. Free tea and fruit snacks are available. The breakfast is absolutely better than some of the 5 star hotels. The room service is great. The staff whom I forgot the name helped me with my luggage to the taxi. Xuchang is a pleasant surprise for me and my friends. We will definitely come back.
Response from Property: The night is beautiful because of the stars, life is comfortable because of meeting, friends are affectionate because of helping each other, and we are better because of you. Thank you for your trust and support. I like it when you come and when you come often。
Polokus
Guestroom (Ⅰ bed)
Stayed in Dec 2023
Traveling with friends
10 reviews
10/10
Outstanding
Posted on Jan 31, 2024
Comfortable rooms for a very reasonable price, conveniently located in the city Center right next to the old town.
Response from Property: When you hear someone praise you like, it's like a star falling from the sky into a dream. Thank you for your praise of Ruirui. Ruirui will work hard to add color to the light life of all the young masters. Wishing you a pleasant journey!
Umitchina
Guestroom (Ⅰ bed)
Stayed in May 2023
Business traveler
28 reviews
10/10
Outstanding
Posted on Aug 24, 2023
Good location for stay and clean rooms if you will back i
Will stay again
Response from Property: 【Stay in The Three Kingdoms Culture room and experience Hanfu for free】Thank you for your recognition of the hotel and sharing your stay with us during your busy schedule. We are very honored to provide you with a satisfactory stay experience. The hotel will continue to do a good job in service and management, sincerely look forward to your visit again!