Atour Hotel (Xuzhou Jianguo East Road, Suning Plaza)

Atour Hotel (Xuzhou Jianguo East Road, Suning Plaza) Reviews

Atour Hotel (Xuzhou Jianguo East Road, Suning Plaza)

No.219 East Jianguo Road, Yunlong District, Xuzhou, Jiangsu, 221000, ChinaView Hotel Details
Atour Hotel (Xuzhou Jianguo East Road, Suning Plaza)
Atour Hotel (Xuzhou Jianguo East Road, Suning Plaza)Atour Hotel (Xuzhou Jianguo East Road, Suning Plaza)Atour Hotel (Xuzhou Jianguo East Road, Suning Plaza)
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Atour Hotel (Xuzhou Jianguo East Road, Suning Plaza) Guest Reviews

4.8/5
Excellent
2539 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2539)
Positive reviews(2498)
Reviews with photos/video(168)
Delicious breakfast(322)
Easy to get around(214)
Quiet & comfortable(194)
Friendly front desk staff(183)
Classy environment(166)
Convenient parking(139)
Close to metro(70)
Nice elevator(35)
Negative reviews(41)
mouthbreather
Elegant Room
Stayed in Aug 2023
Couples
13 review
5.0/5
Outstanding
Posted on Aug 24, 2023
The amenities were really good, with plenty of water, little crackers, and complimentary tea in the room. The washer/drier room is also great, with three of each. There is a great barbecue place right across the street, so good location as well. The hotel is close to a river which is pictured below.
Response from Property: Thank you for your affirmation and praise of our friends. With your encouragement, our friends will work even harder. We will not disappoint your trust and treat every guest who comes to the store as our own family. We will not forget our original intention and forge ahead
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Yan
Superior Room (2 beds)
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 6, 2024
Booked 2nd night extending our trip in XuZhou
Response from Property: 最好的旅行,就是在亞朵,發現一種久違的感動。而在千萬人之中,沒有早一步,也沒有遲一步,朵兒們慶幸遇見你,,有錯過才會有新的遇見,希望可以給您提供更加完美的服務,讓您不僅僅有一個甜蜜的睡眠,午後茶香樹海的悠閑,還有朵兒帶給您的一份小驚喜,一份小感動,給時光一份淺淺的回眸,給心靈尋一份温暖!
Guest User
Superior Double Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 27, 2024
tinghao
Response from Property: 親愛的朵友,海內存知己 天涯若比鄰,您就是朵兒的知音 您的認可是朵兒前進的動力和目標,朵兒信奉客人為家人,讓您的每一次入住都像回到家一樣,對家人的關懷,體貼,照顧,温暖,是每位朵兒送給親最真誠的禮物,請相信不論您是出差還是旅行,亞朵一定是您的不二之選,期待您的再次體驗,隨時歡迎回家!!!
Diajing
Superior Double Room
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 12, 2024
good good
Response from Property: 感謝小主一如既往的支持與厚愛~您的好評讓朵兒心裏樂開了花,願快樂伴隨您每一天~~朵兒在徐州等您歸來呦~~
susu6485201
Superior Double Room
Stayed in Jun 2023
Travel with friends
22 review
5.0/5
Outstanding
Posted on Jun 18, 2023
很干净 fuwutaiduhrnhai
Response from Property: 首先感謝您花費寶貴的時間在此留下您的5分點評。對於未給您帶來完美的入住體驗,我們深感抱歉,朵兒也會繼續努力,為每位客人提供完美的入住體驗。亞朵,不忘初心,信奉您為家人,提供鄰里温馨的服務,亞朵,希望成為您出門在外的首選~朵兒在這裏靜候您下次光臨體驗~~
Guest User
Elegant Room
Stayed in Jul 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 3, 2024
The location is excellent, next to the subway station, 20 minutes' walk from Hubu Mountain and Huilongwo Cultural Street. The room is clean and tidy. The cleaning staff and front desk staff are all proactive in saying hello. The requirements for a non-smoking floor are also met. The buffet breakfast is quite satisfactory. There are freshly cooked rice noodles and wontons, and the robot delivers takeout to the room. It’s very safe. I’ll book here next time. The slight drawback is that the sound insulation effect is not very good, but earplugs are provided in the room.
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Response from Property: Duo'er is really happy to be satisfied with her little master! There are ample parking spaces in the hotel. Just outside the door is Metro Line 3~~Exit 1 is Duoer’s house~It is also very convenient for Duo friends to travel~Our Atour is a hotel with humanistic feelings. Duoer sincerely hopes that every Duoer Fans can find the taste of home on the road, and every Xiaoduo will become your family. Duo'er will continue to work hard to improve service. Satisfaction is only the starting point, surprise and touching are the goals. If you need it, come to Duo'er! Xiaoduo is here to look forward to your visit again!
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Anonymous User
Superior Double Room
Stayed in Oct 2023
Family
2 review
2.2/5
Posted on Oct 7, 2023
The price has increased too much. Normally it is only around 200 yuan but has increased to 823 yuan. The price increase during the National Day is understandable, but the room is pitifully small. The room I was initially assigned had a closed balcony outside the window that could not be entered. After asking to change rooms, I was assigned to the room next to the stairs. The door of the room is shorter than other rooms, like a linen room, and the window is also single-leaf. The price and supporting facilities are too mismatched! During the National Day, the special forces family moved to three cities: Xuzhou, Heze, and Jinan. This hotel in Xuzhou has the worst accommodation and hotel environment, but the price is the highest. In Jinan, Shungeng Villa is only 500 yuan! Xuzhou is really not a tourist city!
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Original TextTranslated by Google
Response from Property: Dear Duoer, we are very sorry that we could not bring you a satisfactory stay experience.
Anonymous User
Superior Room (2 beds)
Stayed in Oct 2023
Family
6 review
1.0/5
Posted on Oct 5, 2023
Environment: The hotel is at the intersection, there are not many parking spaces, and there are parking spaces on the third floor and three floors outside the hotel. Vehicles checking in in the evening are basically parked on the curb. The car keys are left at the front desk and the car needs to be moved at any time. There are a lot of battery cars, clattering past the car body. Although it is relatively close to Huilongwo, it is still a bit far to walk to Huilongwo. The price of a Didi taxi is about 6 yuan. There is a rental battery car about 150 meters after turning right out of the hotel. Because you have to find a fixed parking spot to park, each battery car costs about 4 yuan to Huilongwo. The surrounding environment of the hotel is average. Service: When we checked in, other guests came in after us. According to convention, when we have given our ID cards to the front desk, we should be processed first. But unexpectedly, the front desk checked in the guests who came in later. Moreover, the "high floor" noted when booking the room was given to the guests who checked in before us. They arranged the 16th floor and we arranged the 6th floor. Hygiene: One of the rooms is next to the linen room. If you book "with a window", see "Video 1". Outside the window is the equipment platform. Light cannot come in through this window, which means there is no room. I had an allergy on the night I checked in. I took some anti-allergy medicine and got over it. Didn't sleep much all night. Facilities: The hotel was renovated from an old hotel. There is no Atour element. It's just an ordinary hotel with the name Atour. There is a separate bathroom for dry and wet areas in the room. There is no paper towels on the sink in the dry area, but a roll of toilet paper is placed. There is no trash can next to the sink. Sound insulation is very poor. Not only can you hear the sound from the partition wall in the room, but you can also hear the sound from the room diagonally across from the corridor (the room opposite + the room next door). The hotel room prices have risen ridiculously in the past few days, more than doubling. I checked today that the house price has almost dropped back to its original price. From the convenience of travel, hotel facilities, and the surrounding environment of the hotel, I do not recommend this hotel.
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Original TextTranslated by Google
Response from Property: Dear Duoer, we are very sorry that we could not bring you a satisfactory stay experience.
Guest User
Superior Double Room
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Sep 23, 2023
This trip to Xuzhou was a great experience! In order to have a barbecue, we walked to Xuzhou with our children. When we arrived at Atour, the service was as expected as Xiaohongshu said. When we met the waiter, he took the initiative to say hello to us. Because it was just a day trip, the latest check-out time from the hotel was three days. Yes, I took my children to the zoo at 3 o'clock and couldn't make it back in time. I called and asked if I could delay it. Without saying a word, I delayed it for free. I also gave two bottles of water and lollipops when I checked out. 👍👍. The people in Xuzhou are also very welcoming. Looking forward to coming again next time
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Original TextTranslated by Google
Response from Property: Hello, dear little master, thank you for your compliments, thank you for supporting us and liking us so much. We have always regarded the guests who live in Atour as our family, our friends, and our good neighbors. We are here for you. Provide a more comfortable and pleasant check-in experience, solve your practical problems during check-in, so that although you are out of town, everyone is your family, friends and neighbors. When you need it, shout that we are by your side and prevent you from feeling lonely. Caring about you and being considerate is what every Atour person should do. There is no best, only better. We have never stopped pursuing it. Welcome to visit Atour Hotel again. We are waiting for your return~~
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Linlinlinlindakuaile
Superior Room (2 beds)
Stayed in Feb 2025
Travel with friends
17 review
4.7/5
Amazing
Posted on Feb 24, 2025
住過最失望的一次亞朵,説一下實際感受。 入住前:訂的週六入住週日退房,前台在週六的凌晨一點打電話過來問多久到酒店,給我整懵了,睡眠本來就淺,被吵醒後一夜沒睡的着。 登記時:整體OK,服務熱情,有遞茶水,房間比較整潔,走廊比較吵。 退房時:客房服務有詢問是退房還是出去玩。 退房後:前台開發票,到晚上都沒有發,電話催促後才發過來。沒有提醒晚上有稀飯,退房後才知曉。 總之,下次再來徐州不會選這家,我們兩個人體驗都不好。
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Response from Property: 尊敬朵友您好,未能給您帶來滿意的入住感受,小朵感到非常抱歉,很難過沒能得到小主的5分好評,希望您給小朵改進的機會吶,朵兒為每一位入住酒店的客人提供舒適、優越的環境和服務是我們所有朵兒們的職責。我們致力為您提供親切周到的入住體驗。在亞朵我們信奉客人是鄰里,所以您在入住間的一切,我們都尤為的關心,在這裏,我們會一如既往用親切的笑容歡迎您的再次到來,希望下次可以得到小主的5分呦~~
Netweiye
Superior Room (2 beds)
Stayed in Feb 2025
Family
15 review
5.0/5
Outstanding
Posted on Feb 14, 2025
又來了這家亞朵入住,服務一如既往的熱情周到,這次房間很安靜,床品挺舒服的,味道很清新,需要的物品都及時給送來了,有個機器人也挺方便的。酒店地處十字路口,交通很方便,出門就是地鐵口,開車過來,停車場停車免費。去户部山還有蘇寧很方便,徐州美食很好吃,燒烤也很棒,退房時的時候還給了暖心水,總體很滿意。
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Response from Property: 親愛的朵友,看到您的好評,朵兒頓時覺得渾身都充滿了力量呢,首先非常感謝您的信任在眾多酒店中選擇了亞朵,給您提供優質貼心的服務是我們義不容辭的責任,讓您在陌生的城市也能感受到温暖,亞朵就是為在路上的旅客提供一個能夠放鬆休息的第四空間,希望您的每一次旅途都有亞朵相伴,為您的生活帶來意外的感動哦~
Anonymous User
Executive Queen Room
Stayed in Jan 2025
Family
2 review
2.3/5
Posted on Feb 1, 2025
第一停車∶總共就門口幾個車位 來晚了停路牙 被拍違章酒店負責 現在違章和保險費用掛鈎 請問誰負責 第二效率∶就兩台電梯 又小又慢 早餐時刻真是罰站災難 第三衞生∶床品枕套 布草上一片黃一片白的到處斑駁 短袖睡了一覺 潑辣的人也中招 刺癢一片 第四噪音∶窗外就是設備平台 住在24小時工地的感覺 整的人又困又醒的 (當然這是概率問題 我住的距離設備台太近了 但是酒店佈局一半有這個概率) 第五裝修∶看裝修細節 可見運營方也不是什麼細緻專業管理團隊 🖤衞生間馬桶正面距離淋浴房很近 一抬身就會碰到淋浴房玻璃 總結∶不是亞朵不好 是這家太差 住宿這麼差 真是氣笑了
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Response from Property: 尊敬朵友您好,未能給您帶來滿意的入住感受,小朵感到非常抱歉,很難過沒能得到小主的5分好評,希望您給小朵改進的機會吶,朵兒為每一位入住酒店的客人提供舒適、優越的環境和服務是我們所有朵兒們的職責。我們致力為您提供親切周到的入住體驗。在亞朵我們信奉客人是鄰里,所以您在入住間的一切,我們都尤為的關心,在這裏,我們會一如既往用親切的笑容歡迎您的再次到來,希望下次可以得到小主的5分呦~~
Guest User
Superior Double Room
Stayed in Dec 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 31, 2024
作為亞朵的常客,每一次入住都讓我深感滿意。酒店環境乾淨整潔,房間佈置温馨舒適,床品柔軟親膚,設施齊全且智能化,能滿足各種需求。 特別要稱讚的是前台的小嚴,每次入住都能感受到他熱情洋溢的服務態度和細緻入微的關懷。無論是辦理入住時的高效快捷,還是解答各種問題時的耐心專業,亦或是提供個性化的貼心建議,都讓人如沐春風。 亞朵憑藉其一貫的高品質和優質服務,已然成為我出行住宿的首選,期待下一次的美好相遇!
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Response from Property: 親愛的朵友,感謝您的表揚與認可,朵兒們心裏美滋滋的,酒店是我們的基礎,服務是我們的根本。人文的風格在亞朵,温馨的感受在亞朵,舒適的體驗在亞朵。出門在外衹為能在城市之中得到心靈的放鬆,精神的充實, 這就是亞朵,亞朵始於酒店,但不止於酒店,期待與您下一次的美好邂逅,亞朵一直在路上等您!
Guest User
Superior Room (2 beds)
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 10, 2025
這次家庭出遊依然選擇了亞朵,品質保證,雖然有一些不滿意的地方,反饋給酒店立馬有迴應,服務態度很好,延遲退房還贈送了伴手禮。
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Response from Property: 非常感謝小主的五分點評,您的認可是朵兒前行的動力,讓您的每一次入住都像回到家一樣,咱們酒店位置交通方便,出門就是地鐵3號線哦~毗鄰火車站和汽車站步行即可到達,去各個景點或者高鐵站都特別方便,是您出差旅行的不二之選,在亞朵總有不期而遇的温暖,朵兒期待與您的下一次邂逅哦。亞朵酒店是一個富有年輕活力的酒店,以及簡約的風格、温馨體貼的服務向客官展示獨特的魅力, 完善的配套設施和舒適的休息環境,讓您的體驗更加好喲, 期待與您的再次相遇哦~~
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Anonymous User
Superior Double Room
Stayed in Feb 2025
Couples
4 review
4.0/5
Very Good
Posted on Feb 6, 2025
還不錯~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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Response from Property: 尊敬朵友您好,未能給您帶來滿意的入住感受,小朵感到非常抱歉,很難過沒能得到小主的5分好評,希望您給小朵改進的機會吶,朵兒為每一位入住酒店的客人提供舒適、優越的環境和服務是我們所有朵兒們的職責。我們致力為您提供親切周到的入住體驗。在亞朵我們信奉客人是鄰里,所以您在入住間的一切,我們都尤為的關心,在這裏,我們會一如既往用親切的笑容歡迎您的再次到來,希望下次可以得到小主的5分呦~~
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