Citadines Yunlong Lake Xuzhou

Citadines Yunlong Lake Xuzhou Reviews

Citadines Yunlong Lake Xuzhou

Building 9, 1 Hubei Road, Xuzhou, ChinaView Hotel Details
Citadines Yunlong Lake Xuzhou
Citadines Yunlong Lake XuzhouCitadines Yunlong Lake XuzhouCitadines Yunlong Lake Xuzhou
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1 night

Citadines Yunlong Lake Xuzhou Guest Reviews

4.7/5
Outstanding
864 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(864)
Positive reviews(839)
Reviews with photos/video(270)
Friendly front desk staff(109)
Many amenities(62)
Perfect for kids(58)
Delicious breakfast(49)
Close to scenic area(38)
Has play area for children(24)
Secluded lake view(16)
Negative reviews(24)
Guest User
Suite - 2-Room, Lake-View
Stayed in Dec 2023
Friends
1 review
5.0/5
Outstanding
Posted on Dec 6, 2023
非常满意 卫生:nice 环境:very nice 服务:very very nice
HQ London
Suite - 2-Room, Lake-View
Stayed in Jul 2023
Other
1 review
3.5/5
Posted on Jul 31, 2023
Despite the unfriendly reception staff, my overall stay was pleasant enough, the lake view rooms were nice, however the hotel plumbing was substandard in that it can’t cope with toilet paper. The initial house keeping staff did a poor job, but their replacement 李世嬌 was excellent for the duration of my 12 nights stay. The breakfast was greasy and mediocre, but the staff were friendly, especially the dough stick/noodle bar, she always had a smile on her face.
Response from Property: Thank you very much for choosing Xuzhou Citadines Yunlonghu Hotel. We apologize for not giving you a very good experience during your stay. We will continue to strive to provide more comfortable service for every guest.尊敬的宾客:您好!非常感谢您选择徐州馨乐庭云龙湖酒店。没能让您有一个非常舒适的体验,我们非常抱歉,期待您能再次入住,我们将竭尽全力为您提供更优质的服务。
Ng kiat kuan
Double Room
Stayed in Dec 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 8, 2023
Lake view room is nice . Room iwas warm when got in when outside was cold. Room cleaning was good . Provided extra bottles of drinking water n soft drink Breakfast is very good .. nearby there is a new shopping mall recently opened on 11.11.23 . Recommended to stay
Response from Property: Dear guest: Thank you very much for your stay and comments! Hotel location is superior, located in Yunlong Lake, Hongyang Square has been grand opening, can meet your travel shopping entertainment needs, looking forward to the next time you can visit again!尊敬的宾客:非常感谢您的入住和点评!酒店地理位置优越,位于云龙湖畔,隔壁弘阳广场已盛大开业,可以满足您游购娱的需求,期待下次您可以再次光临!
Guest User
Lake Suite - 1-Room, Lake-View
Stayed in May 2023
Friends
6 review
5.0/5
Outstanding
Posted on Jun 18, 2023
It was a great experience there. Enjoyed a wonderful walk along the lake. Location is convenient and nearby the city center. I would love to come back.
Guest User
Standard Room
Stayed in Jun 2023
Solo travelers
14 review
3.7/5
Posted on Jun 24, 2023
Nice location near the lake. But the lake is also a little far from the life of the city. The twin room has all modern conveniences, but it’s cramped. No English available from staff and cash is not really accepted.
Response from Property: Thank you very much for choosing Xuzhou Citadines Yunlonghu Hotel. In order to improve guest satisfaction, the front desk staff of the hotel waived your deposit, causing you to misunderstand that we do not accept cash, we are very sorry. looking forward to your stay again, we will do our best to provide you with better service.尊敬的宾客:您好!非常感谢您选择徐州馨乐庭云龙湖酒店。为了提高住客满意度,酒店前台员工免除了您的押金,造成您误会为我们不收现金,我们非常抱歉,期待您能再次入住,我们将竭尽全力为您提供更优质的服务。
Booncharoen
Lake Suite - 1-Room, Lake-View
Stayed in Sep 2023
Couples
8 review
5.0/5
Outstanding
Posted on Sep 11, 2023
good Location! close to the lake . and the room very comfortable
Response from Property: Dear guest:We are very glad that you had a pleasant stay. Thank you very much for your recognition of our hotel, your encouragement is our pursuit! With your encouragement, we will do better and better.亲爱的宾客:您好!非常高兴您有一个愉快地入住体验。十分感谢您对我们酒店的认可,您的鼓励是我们一直努力的追求!在您的鼓励下我们会做的越来越好!
Anonymous User
Standard Room
Stayed in Apr 2023
Business travelers
19 review
5.0/5
Outstanding
Posted on May 2, 2023
great to live in.
Guest User
Standard Room
Stayed in Jan 2023
Solo travelers
13 review
4.2/5
Very Good
Posted on Jan 31, 2023
Nice stay
Guest User
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 10, 2024
The room was very satisfactory. I had taken my daughter to other hotels before, but she kept crying because the environment was dim. This time I chose Citadines and booked the Little Yellow Duck Family Room. It was a very correct decision. My daughter was very happy throughout the stay! Because my grandmother's home is in Xuzhou, it is also close to the hotel. I will choose to stay here next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your recognition of the hotel. All the staff are very happy to see your comments. Xiaoxinjia is located on the north bank of Yunlong Lake, close to Yunlong Mountain, 577 meters away from Xuzhou Art Museum, 636 meters away from Han Stone Relief Art Museum, 945 meters away from Xuzhou Museum, and 2.2 km away from Suning Plaza. There are also many delicious foods around, such as Xuzhou Internet celebrity restaurant Duofulin Clay Pot House and Xuzhou local fast food Yumei Zhouji Braised Pork. All the partners of Xiaoxinjia sincerely look forward to meeting you again!
Guest User
Double Room
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 5, 2024
The room is fresh and clean, with complete facilities and everything you need. The air quality is excellent. The front desk lady qiqi is warm and thoughtful in service. She is very patient and devoted to my requests. I must give a thumbs up. I will stay here again next time. It is worth recommending [strong]
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are very glad that you had a pleasant stay. Thank you very much for your recognition of our hotel. Your encouragement has always been our pursuit! With your encouragement, we will definitely strive to do better in the future. Xiaoxin and Qiqi sincerely look forward to your visit again!
Guest User
Double Room
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 7, 2024
The hotel service is very good, very enthusiastic, the service attitude is particularly good, the sanitation is very clean, it is close to the scenic area, and it is very convenient to get in and out. The front desk service is very good. Overall it is very comfortable, and there is free parking.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and comments! The hotel is located in the core area of ​​Xuzhou Xinsheng Hongyang Plaza, adjacent to the beautiful national 5A-level tourist attraction Yunlong Lake. The hotel is fully equipped with a gym, laundry room, and children's playground. Our parking lot is located on the underground first and second floors. When you leave the hotel, you can register your license plate number at the front desk to avoid parking fees. There are many delicious foods in the Hongyang Plaza next door, including barbecue, hot pot, rice noodles, etc., which can meet your all-round needs for travel, shopping, and entertainment. Looking forward to your visit again!
Guest User
Deluxe Suite - 1-Room
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on May 2, 2024
The hotel facilities are very good, the service is very warm and thoughtful, the room is suitable for a family of three, the hygiene is very clean, the price is not expensive, the location is very good, you can go to the scenic spots at any time,
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Citadines Aparthotel. We are very happy to receive your satisfactory comments. We pay attention to every detail of your experience during your stay. We will strive to do better bit by bit. We hope that this pleasant gathering will lead to the opportunity to serve you again in the near future. We look forward to your visit again and thank you again for your wonderful evaluation.
Guest User
Deluxe Suite - 1-Room
Stayed in Apr 2024
Family
13 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The service is perfect: the day before check-in, we contacted by phone to inquire about the arrival time and the number of guests. After learning that we were with children, we not only prepared children's slippers and toothbrushes in advance, but also prepared a variety of snacks for the children. During the stay, we also provided Xuzhou food recommendations attentively and carefully, and prepared check-out gifts for the children when we checked out! The ceiling of parent-child hotels I have stayed in so far! Hotel facilities are complete: The hotel facilities are rich and complete, and items such as dishes and dishwashing detergents are also in place, clean and tidy! There are also facilities such as children's playgrounds! Excellent geographical location: Not only is there Yunlong Lake Scenic Area next to it for convenient play, but there is also a business district for convenient dining and entertainment, and it is also convenient to go to scenic spots such as Xuzhou Museum! The best choice for Xuzhou tourism! I will choose to stay here next time I come to Xuzhou! Worth recommending!
Original TextTranslated by Google
6/13
Response from Property: Dear guest: Hello! We are very glad that you have a pleasant stay. Thank you very much for your recognition of our hotel. Your encouragement has always been our pursuit! With your encouragement, we will definitely strive to do better in the future. Xiaoxin and all the staff sincerely look forward to your visit again!
Guest User
Lake Suite - 1-Room, Lake-View
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The view from the room is quite good. You can see the lake from both the living room and bedroom of the lake view room. The room is also very large and has complete facilities. The staff service is also very good. They also gave some snacks when you checked in. Thumbs up! I will stay here again next time
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Citadines Yunlong Lake Xuzhou! As a serviced apartment that is increasingly popular and recognized by the vast customer base, each suite of Citadines Yunlong Lake Xuzhou is equipped with a well-known brand of induction cooker, range hood, microwave, toaster, refrigerator, washing machine, and a complete set of pots and kitchenware, making the restaurant very practical. The adjacent Xinsheng Hongyang Plaza can meet your all-round needs for travel, shopping, and entertainment.
Guest User
Double Room
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The overall service of the hotel is very good! The front desk service is enthusiastic, the room is clean and tidy, and there are disinfection cotton pads and glasses wipes in the bathroom, which makes me, a person who wears glasses, feel very comfortable. The waiter also specially gave me a disposable toilet mat, which feels very attentive. I feel more at ease staying here. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Thank you for choosing Citadines Yunlong Lake and sharing your stay experience with us! We are deeply encouraged by your affirmation. Thank you again for your five-point praise. I wish you a happy life and sincerely look forward to your visit again.