Rakuten STAY VILLA Fuji Yamanakako

The hotel has a pleasant scenery, and you can directly see Mount Fuji. It is a few steps away from the most beautiful camera position of Lake Yamanaka. Many people take wedding photos here, which is very beautiful. The facilities are complete and new, very suitable for family travel. Three bad points: First, public transportation is not convenient, and it is not easy to call a taxi to go or leave. Second, the hotel check-in is very troublesome. You have to fill in your personal details on the iPad one by one, and the Japanese customer service staff must confirm it remotely. It is a bit difficult to communicate. Their English level is really hard to describe. Third, it is recommended to stay in rooms 101 and 102. Rooms 103-104 are pet-friendly. The sofa on the first floor is very dirty, with obvious pet traces, and the second floor is relatively clean

The accommodation has a very good view. When I woke up I saw Fuji. But the service is not very good, there are no employees to help explain. How do I check in? It was a little difficult because we weren't familiar with it. Overall it was clean and the parking space was cramped.

The room is very clean. You can see Mount Fuji directly from the room. It is also very close to the lake. You can walk over and see the swans up close🦢

It was the best place I've ever stayed, and I don't want to go back. I was so happy that I felt like I couldn't waste every minute. I want to come again.

Beautiful house with beautiful views, good facilities and free parking! The first thing I saw when I got up was Mount Fuji! The only flaw is that the lights on the Christmas tree in the beautiful house are not working at all. I don’t know if it’s broken and there must be no power.

The new smart home is fully equipped with advanced equipment, including cooking utensils and coffee machines, etc. The separate design of the shower and toilet is very good, which is very suitable for large families.

I'm glad.

I didn't have a remote control for the projector, so I contacted the call center several times, but I couldn't find the place I was told to find. In addition, it took a long time to check in because I could not check in with the reservation number and phone number that I had been told in advance. The bathroom was spacious and it was nice to be able to relax.