Wafu-No-Yado Masuya Reviews

Really nice place to stay if you visit the monkey park and onsen village. Dinner and breakfast were stunning! And the staff were so friendly and helpful.

Great service. Great value for money!! Nice spacious room and good food. Super nice onsen and open after dinner! From 3pm -9am next morning. Very good !!

There is a shuttle bus to and from Yudanaka Station, and a bus to the Snow Monkey Park the next morning. Since we had to take the electric train back to Nagano after going to the Snow Monkey Park, we chose to let the hotel transport our luggage to the station for storage first. This is a paid service, but the price is the same as taking our luggage to the Snow Monkey Park to store it, which saves us the trouble of pulling it back and forth in the snow. If you need this, you can refer to it. Back to the hotel, the staff's service attitude has been very good since the pick-up and drop-off at the station. Even though the English communication is not very smooth, they have been patiently answering our questions. The dinner and breakfast were very rich, which was a surprise for us who have stayed in hot spring hotels many times. The free hot spring pool is not big, one indoors and one outdoor. If you don’t have a reservation, we won’t comment. Just a few minutes' walk away is Shibuya Onsen. There are also good hot spring hotels there, but the whole hot spring town feels a bit depressed, but it's nice to have less people.

The environment was all clean, but it was too far from downtown Kusatsu. It took 2 hours by car. I think it would be good for people who just want to take a hot spring.

Very unforgettable trip highly recommended

Great!

My wife & I stayed here in March ‘24 for its close proximity to the Monkey Park. From start to finish the stay was impeccable; with no request they were at Yudanaka station waiting for our arrival to drive us to the Ryokan - They also provide a free shuttle to go to the Monkey park in the morning after breakfast. Whilst rooms are small & basic, this is exactly what you are booking to experience as it’s traditional, the local town is cute to walk around and discover also. The meals, simply incredible - if you want to experience truly traditional Japanese dining at both breakfast and dinner, you need to do so in a place like this. Every single member of staff was attentive, polite and very welcoming The private onsen was a lovely experience also and most welcome after a cold trek to see the Snow Monkeys Would highly recommend anyone to stay here

Stayed here for 2 nights to visit the Snow Monkey park. Staff was amazing, courteous, and very helpful. It was a unique experience to stay in a traditional place, sleep on the floor, and try different foods. In addition to enjoying the public baths, we also opted to reserve the private bath each night, which was affordable and well worth it. Very convenient: The shuttle picked us up at the train station and dropped us off for our return to Nagano. The shuttle also took us to the Snow Monkey park. We opted to walk back from the park (all down hill and less than 2km) vs wait for the local bus. I would definitely recommend staying here.

The service is exceptional. I just can’t say enough how much they go out of their way to make you feel welcome and appreciated. The included meals are excellent for those with an adventurous spirit…truly fantastic. Also, be prepared for several courses at dinner. I left every meal quite content. I will return and highly recommend to others.

We had the pleasure of staying in a comfortable double room at the Wafu-no-Yado MASUYA with a perfect location near the Snow Monkey Forest. The room itself was immaculate, and we had the option to use either a private bath or a public one. Personally, I found the public bath to be preferable. Additionally, the cuisine offered during our stay, including both breakfast and dinner, was outstanding.

Our stay was incredible. The hot springs were rejuvenating, the room spacious and comfortable and the staff pleasant and helpful. We would definitely stay again if the opportunity arose. What an incredible experience.

Staff was SUPER friendly and polite. The Osen was also very nice. Highly recommend this place!

An excellent Ryokan experience. Wonderful traditional food and easy access to the Snow Monkeys. They serve traditional fixed menu breakfast and dinner at designated times. The onsen is open 24 hours. The staff is amazingly friendly and helpful.

Me and my wife stayed only one night in this ryokan. The good thing about it is that it is located very close to the snow monkey park, just 5 minutes away. We had an amazing dinner experience, one of our best meals in Japan, tasty and with great variety. The hotel is very clean and has a nice public hot bath The only thing is that the rooms are not so big, but we managed ok