To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(1530)
Positive reviews(1522)
Reviews with photos/video(167)
Friendly front desk staff(129)
Delicious breakfast(111)
Near shopping area(71)
Convenient parking(63)
Convenient for shopping(62)
Perfect for business trips(40)
Nice bathtub(13)
Delicious buffet(9)
Negative reviews(8)
Lestari
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 11, 2024
The room was amazing and love the toilet! The check-in was very smooth like 2 min done. Love it!
6/8
Response from Property: Dear guest,tank you so much for choosing Baili hotel!We hope all the guests have a wonderful time when they stay in Baili hotel…Look forward to see you next time
Guest User
Guestroom (2 beds)
Stayed in Dec 2022
Family
2 review
5.0/5
Outstanding
Posted on Jan 2, 2023
It was very nice and clean. The staff at the front was very nice and willing to help us even though she couldn't speak English well. Breakfast was very good. The chef lady offered us extra stuff to try. We are not satisfied with a massage at fourth floor at the hotel. It was the only negative thing at this hotel.
Response from Property: Dear guests: thanks a lot for your comments, we feel so happy to see your praise .Thank you for your recognition of our service, As for you mentioned that you are not satisfied with the foot massage on the fourth floor, we immediately understand the matter, we will be more careful in the future when we do the service, pay more attention to the guest feelings look forward to see you next time ! wish you all the best !
Wushixian
Stayed in Mar 2023
Family
26 review
4.5/5
Great
Posted on Mar 15, 2023
Hotel environment and facilities are both good. Happy to live there
Response from Property: Dear guest, thanks for your recognition of our hotel. we hope our sincere service bring you a pleasant experience., lookforward to see your next time , good luck !
Thomas Tam Sir
Business Double Room
Stayed in Apr 2024
Friends
2 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Very good
Anonymous User
Stayed in Dec 2021
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 15, 2021
The best hotel in yangjiang for business trip, very good service,very clean , very helpful front desk , very quick check in .
Response from Property: Thanks for your comments!We are so happy that you had a wonderful time in baili hotel,see you soon!Wish you all the best
Owen-Yang
Stayed in May 2022
Business travelers
179 review
4.0/5
Very Good
Posted on May 13, 2022
The hotel is in the business center, the overall feeling is very good! Breakfast is OK. Front desk service is warm!
Original TextTranslated by Google
Response from Property: Dear Mr. Baili, I am very glad to receive your stay experience, but it is a pity that we did not get the 5 points in your mind! If you have any questions during your stay, please feel free to contact us! We look forward to your next stay
Anonymous User
Stayed in Oct 2022
Business travelers
9 review
4.7/5
Amazing
Posted on Dec 18, 2022
Except that the design of the bathroom will easily cause water to overflow, the room is still very satisfactory, with a large space, new decoration, no peculiar smell, and free parking lot
Original TextTranslated by Google
Response from Property: Dear customer, I am very glad that you stayed at Baili Hotel and left your comments and comments! Regarding the water overflow in the design of the bathroom you mentioned, we have received it and notified the colleagues of the housekeeping department and the engineering department to check it. After the inspection, we are purchasing new adhesive strips. We hope to meet with you again in the future see you!
Guest User
Stayed in Oct 2022
Friends
4 review
4.2/5
Very Good
Posted on Oct 5, 2022
The room is large and the price is super high. It's just that there is a smell of smoke in the room, and the shower door can't be closed tightly. The bathroom provides a lot of disposable products such as face towels, scrub cloths, toilet mats, which is very good.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for staying in our Baili Hotel and leaving valuable comments and suggestions. The problem of the smell of smoke in the room you reported is indeed our negligence. After seeing your comment, we will immediately let the relevant departments I went to other rooms for special inspections, and re-trained the room attendants today. We will definitely pay more attention to these details in the future. I apologize to you again, and I hope you will come to our hotel again and continue to supervise us! We will definitely do better. I wish you a happy National Day!
Yingzi
Guestroom (2 beds)
Stayed in Oct 2021
Family
15 review
4.0/5
Very Good
Posted on Oct 7, 2021
The layout of the hotel is good, the bed is comfortable, and it is more comfortable to sleep alone. The ventilation system in the room is not very good, and it is a bit stuffy when you enter it. When you fall asleep, you will be woken up by a smell of smoke. This is obviously a non-smoking floor, which is a bit depressing. The others are pretty good. There is free mineral water in the corridor, which is very considerate.
Original TextTranslated by Google
Response from Property: Dear Baili guests, thank you very much for choosing Baili Hotel to stay and leaving your valuable comments. Regarding the problem you mentioned about the poor ventilation system in the room, we attach great importance to it. After getting your feedback, we immediately arranged for the engineering department to go to the room for inspection. The air conditioning system in the room is in normal operation! All rooms in the hotel are on non-smoking floors, and there are also no-smoking signs in the rooms. However, among the many guests, it is still difficult to avoid that some guests still choose to smoke secretly in the room. This is indeed a very bad experience. We I am very sorry! I hope Baili Hotel can take a place in your heart, and we can meet you again in the days to come! wish you a happy life
Guest User
Executive Garden-view Double Room
Stayed in Sep 2021
Friends
1 review
5.0/5
Outstanding
Posted on Sep 22, 2021
The hotel environment is elegant, clean and cost-effective. It is highly recommended!
Original TextTranslated by Google
Fushansimaqian
Business Double Room
Stayed in Aug 2021
Business travelers
22 review
4.7/5
Amazing
Posted on Sep 1, 2021
Very cost-effective hotel is really worth recommending. After staying for three days, I felt that I did not choose the wrong place this time. The hotel has convenient parking. There is a shopping mall next to it and there is a large chain supermarket. The front desk service is also very good. The food delivery is done by robots. It’s very interesting. I will choose this hotel next time when I visit Yangdong
Original TextTranslated by Google
6/7
Response from Property: Dear guest, Xiaoli is really touched by your thoughtful comments! We believe that you must have felt the full sincerity and care for you of our Baili Hotel. Your pictures are a good interpretation of your satisfaction with us. The hotel has indoor and outdoor parking lots, both of which are free for guests. The name of our right-hand robot is Li Bao, he is very funny, and many people like it very much. We look forward to your next stay.