Gentle Star Hotel

Gentle Star Hotel Reviews

Gentle Star Hotel

No. 102 West Street, Yangshuo, ChinaView Hotel Details
Gentle Star Hotel
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1 night

Gentle Star Hotel Guest Reviews

4.7/5
Outstanding
308 review
Verified reviews
Location4.6
Amenities4.7
Service4.8
Cleanliness4.7
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All Reviews(308)
Positive reviews(306)
Reviews with photos/video(75)
Too noisy(46)
Classy environment(38)
Friendly front desk staff(37)
Great location(20)
Many dining options(15)
Convenient for shopping(9)
Convenient parking(8)
Would stay again(7)
Negative reviews(2)
Anonymous User
Guestroom
Stayed in Aug 2023
Family
46 review
4.0/5
Very Good
Posted on Aug 14, 2023
Clean and comfortable. Very convenient at West street
William Charles
Boutique Room (Double bed)
Stayed in Jul 2021
Solo travelers
30 review
5.0/5
Outstanding
Posted on Jul 16, 2021
Pros: good location, great staff, super-comfortable bed, refrigerator in room, nice bathroom, laundry machine on the roof, and free water. Cons: don’t plan on going to bed too early because you will hear/feel the bass from the West Street clubs.
Ian Wesson
Boutique Room (Double bed)
Stayed in Jun 2021
Friends
21 review
4.5/5
Great
Posted on Jul 6, 2021
A very conveniently placed hotel, very close to West Street and all the lively action. Quite an unassuming hotel but with very friendly and helpful receptionist who helped us find good local guides. Some of the rooms experience some residual noise and vibrations from closeby nightclubs but that all finishes by 2am and wasn't a big problem if you were tired enough to sleep.
Jimmy Gerrard Harawira
Boutique Room (2 beds)
Stayed in Jul 2021
Solo travelers
111 review
4.7/5
Amazing
Posted on Oct 1, 2021
Room tidy. Location is convenient
Guest User
Boutique Room (Double bed)
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 26, 2024
The lady was very nice! It happened to be off-season and she upgraded our room for free! The room was very nice, clean and tidy with a wide view
Original TextTranslated by Google
Response from Property: A wisp of spring breeze, a touch of warmth, an encouragement... Your encouragement is like this spring breeze, nourishing our hearts, bringing us warmth, and giving us the motivation to keep moving forward. ——Xingxin Tansong Hotel, West Street, Yangshuo Thank you for your visit and support, and wish you and your family happiness and health!
Guest User
Guestroom - with View (2 beds)
Stayed in Nov 2023
Family
11 review
5.0/5
Outstanding
Posted on Nov 28, 2023
The hotel is very conveniently located in the center of West Street, and is within walking distance from the boat dock. It is very convenient to visit West Street, eat, and go to other attractions in Yangshuo.
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Response from Property: The wind blows up the broken years like flowers, and your smile sways, becoming the most beautiful embellishment in my life. I am waiting for you to turn around and meet me. It is hard to find a warm confidant. I hope that Yangshuo West Street Xingxin Tansong Hotel will bring you a better travel experience. ——Yangshuo West Street Xingxin Tansong Hotel wishes you good health!
Make your life counts
Comfy Room (2 beds)
Stayed in Oct 2023
Family
20 review
4.5/5
Great
Posted on Oct 29, 2023
The hotel service is very good, - Before we arrived, we contacted via WeChat and explained in detail how to park for free, places to visit, and explained the noise situation of the hotel. We were allowed to try it out for one night before canceling. We finally decided to stay for seven nights because the noise was acceptable. - After arriving, we will first arrange to visit the booked room, and then decide to stay in a room of the appropriate level. Earplugs will also be provided during this period, which is a very considerate service. - There are washing machines and clothes drying facilities on the rooftop. - The rooms in Chunhe are separated from dry and wet rooms. The toilet and shower each have separate doors, which is convenient for guests to use at the same time. The toilet is very well ventilated and there is no smell after using the toilet. The shower supplies are cost-effective - The large bed is extremely wide and comfortable, and can accommodate 3 and a half pillows - Stayed in the hotel for seven nights. It is very convenient. You can walk to everything for food and shopping. - The room has a terrace. Drink a cup of coffee in the morning, have breakfast, and look at the stream, feeling peaceful and carefree. Areas for improvement - More hooks can be placed in the toilet to facilitate hanging clothes and towels All in all, the hotel cost 260 RMB for one night, which is very cost-effective. I will definitely come back next time.
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6/7
Response from Property: Dear, when you move your index finger to choose the landscape, we are destined to have a beautiful encounter with you. You have chosen us, how can we let you down? We are ready to go, waiting to answer your questions. We serve you with our heart and build our reputation with our heart, just for you to feel our sincerity the moment you come in. Your satisfaction is a great love for us. -- Yangshuo West Street Xingxin Tansong Hotel wishes you a happy life!
Guest User
Boutique Room (Double bed)
Stayed in Oct 2023
Other
32 review
5.0/5
Outstanding
Posted on Oct 13, 2023
Facilities: Very good Hygiene: Clean Environment: Lively Service: Thoughtful. Every receptionist at the front desk is very good, proactive and enthusiastic. This time I went to Yangshuo, mainly to take a bamboo raft and cruise. Because I was not familiar with the situation, I took some detours, but in the end, with the help of several receptionists at the front desk, I got what I wanted. Thank you! A souvenir was also given when I checked out. Thank you again! Experience introduction: If there are guests visiting Yangshuo and are not familiar with the process, you can ask the front desk receptionist to help arrange the itinerary. The price may be dozens of yuan more expensive, but it is trouble-free and labor-saving, and it is very worthwhile. By the way, the dishes of Chunji Roast Goose are good.
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6/9
Response from Property: Thank you very much for your high recognition of us. Your satisfaction is the purpose of our service. In every solid step we have taken on OTA, it is because of your appreciation and support that we have the confidence to stick to our principles and taste. ——Yangshuo West Street Xingxin Tansong Hotel looks forward to your visit again!
Guest User
Boutique Room (2 beds)
Stayed in Oct 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Oct 10, 2023
The lady at the front desk was really nice. The room was good, and she upgraded me. There was also a gift when I left.
Original TextTranslated by Google
Response from Property: Sometimes life is like a rainbow in the sky, which makes lonely people see the beauty of the world. May our sincere service win your 100% trust. May the service of Yangshuo West Street Xingxin Tansong Hotel bring you a happy and comfortable journey and make you cherish the memories more. ——Yangshuo West Street Xingxin Tansong Hotel wishes you good health!
Guest User
Comfy Room (2 beds)
Stayed in Oct 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Oct 10, 2023
A very cost-effective hotel in West Street. The butler service is very considerate. They will answer any questions and respond to any requests. They will also recommend ways to save money on travel. It's good 👍
Original TextTranslated by Google
Response from Property: The peach blossoms are smiling, the peonies are graceful, the roses are shy, the plum blossoms are beautiful...your comments are like a small flower among thousands of flowers, charming and fragrant, refreshing ^-^ We will continue to work hard to provide you with better products and give you a better travel experience. ——Xingxin Tansong Hotel, West Street, Yangshuo, wish you good health
Guest User
Guestroom - with View (2 beds)
Stayed in Sep 2023
Family
6 review
5.0/5
Outstanding
Posted on Oct 2, 2023
The room is clean and tidy, the service staff is friendly, and it is very convenient to go shopping, travel photography, and go to bars in the scenic area at night. It is very suitable for friends who like nightlife!
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Response from Property: Thank you for your affirmation. We are very grateful to everyone who savors our service carefully. A good horse needs a good horse breeder! We will take every evaluation seriously, improve our products and enhance our service quality. We believe that integrity and hard work will lead to a future. ——Yangshuo West Street Xingxin Tansong Hotel wishes you good health!
Guest User
Boutique Room (Double bed)
Stayed in Mar 2024
Family
10 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The room was very clean, with no dead corners. Except for the noise from the pedestrian street outside at night, I think the noise was within an acceptable range. You can also rent electric cars, book attraction tickets directly, and book airport buses directly. It's so convenient.
Original TextTranslated by Google
Response from Property: Yangshuo West Street Xingxin Tansong Hotel is dedicated to service. We believe that: good products + good service = stand out. Your satisfaction is our greatest motivation! Looking forward to your visit again! We will serve you wholeheartedly! ——Yangshuo West Street Xingxin Tansong Hotel wishes you good health!
Guest User
Comfy Room (2 beds)
Stayed in Sep 2023
Friends
8 review
5.0/5
Outstanding
Posted on Sep 4, 2023
Very good hygiene and clean, the attitude is very good, and it is right in West Street, very convenient, you can go shopping and eat when you go out, I like it very much, I will choose here next time
Original TextTranslated by Google
Response from Property: Sometimes, we feel that the world is so big that two people may never meet in their lifetime; Sometimes, we feel that the world is so small that we can see your smile as soon as we look up. Dear, we want to be the smiling messenger beside you, so that you can feel our smile every time you think of us, and then we will be extremely happy. Because the people of Yangshuo West Street Xingxin Tansong Hotel know that it takes a lot of time to warm a heart, but it only takes a moment to cool a heart. Therefore, everyone in our team is working hard and treating every customer with sincerity. Finally, I hope you will be satisfied with your use and contact us as soon as possible if you have any questions. ——Yangshuo West Street Xingxin Tansong Hotel wishes you good health!
Johnsoncyc
Boutique Room (Double bed)
Stayed in Sep 2023
Couples
5 review
4.2/5
Very Good
Posted on Sep 12, 2023
It's shorter than the center of West Street, very convenient, and not too noisy at night.
Original TextTranslated by Google
Response from Property: The peach blossoms are smiling, the peonies are graceful, the roses are shy, the plum blossoms are beautiful...your comments are like a small flower among thousands of flowers, charming and fragrant, refreshing ^-^ We will continue to work hard to provide you with better products and give you a better travel experience. ——Xingxin Tansong Hotel, West Street, Yangshuo, wish you good health
Guest User
Guestroom - with View (2 beds)
Stayed in Aug 2023
Family
15 review
5.0/5
Outstanding
Posted on Sep 23, 2023
The room is very cozy, the waiters are very nice, and living in West Street makes it very convenient for sightseeing, and you don't have to worry about food.
Original TextTranslated by Google
Response from Property: Hehe! Walking together is fate, walking together is happiness ^_^ With your support and company~ We are both comforted and happy, we will definitely continue to work hard to provide you with better products and better services. Your satisfaction is our unremitting pursuit. ——Yangshuo West Street Xingxin Tansong Hotel wishes you a happy family and a happy life