Starway Hotel

Starway Hotel Reviews

Starway Hotel

No.1180 Aidan Road, Jinxue Street, Yanji, ChinaView Hotel Details
Starway Hotel
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Starway Hotel Guest Reviews

4.9/5
Perfect
1292 review
Verified reviews
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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All Reviews(1292)
Positive reviews(1280)
Reviews with photos/video(182)
Large rooms(169)
Classy environment(147)
Awesome amenities(130)
Delicious breakfast(115)
Friendly front desk staff(112)
Quiet & comfortable(85)
Great location(46)
Easy to call taxis(13)
Negative reviews(12)
Guest User
Superior Queen Room
Stayed in Sep 2023
Business travelers
1 review
4.0/5
Very Good
Posted on Sep 8, 2023
Renovated and newer and clean and simple. The room was roomy and well equipped. The smell of the smoking from the next door was bothered me the most but the issue is not the hotel it’s lack of no indoor smoking policy in the country. Overall I will stay here again.
Anonymous User
Family Room
Stayed in Dec 2023
Friends
82 review
5.0/5
Outstanding
Posted on Dec 19, 2023
The hotel is very new. I booked a family room with a 1.8➕1.2 bed. The room area is more than 60 square meters. It is very large and spacious. It is really good. It's very close to People's Park, Floating Market, and West Market.
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Response from Property: Your satisfaction is our greatest wish. We have a fresh and comfortable environment; an elegant and open space; and sincere and loving service. You can get physical and mental relaxation and a pleasant experience when you rest in Starway. Thank you again for your review and I wish you a happy life and smooth work.
Guest User
2-bed Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 19, 2024
Very cost-effective, clean and comfortable. The service attitude is super good. Maybe it’s not because of the peak tourist season. The price is super cheap and it also comes with breakfast. The breakfast is very delicious. I will stay here next time I bring my family here.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time.
jzw911
2-bed Room
Stayed in Sep 2023
Friends
30 review
5.0/5
Outstanding
Posted on Sep 20, 2023
The hotel is located in the central area of ​​Yanji, within a 10-minute walk from the floating market morning market, Yanji Department Store, Baili City, West Market and other business districts: there are also many delicious food around the hotel; the rooms are clean and tidy, with large internal space and bathroom The bathroom is separated from wet and dry, the toilet is a smart flush toilet, and the mattress, down quilt, down pillow, etc. are soft and comfortable to sleep on. In particular, I would like to mention that its breakfast is very good, with rich varieties and high quality. This is also the tradition of Starway Hotels. Overall, the hotel is cost-effective and highly recommended. Remark; This hotel is divided into two parts, A and B. Part A is the main building in the photo. Its room type is an open straight-line shape. The room is large and quiet. Part B is the acquisition of the original Yanji Shenglang Holiday Hotel. You need to walk through it from the outside. The internal passage is under construction. Breakfast is also on the first floor here. But because there is an outdoor air-conditioning unit on the roof, some rooms are noisy, so I caught up and adjusted the room. The room is an indoor-outdoor type with the toilet inside. I like this type of room. The pictures are all of Block B. When booking a room on Ctrip.com, you should pay attention to the issues of Towers A and B. I think there is a higher chance that the room with the larger discount will be in Tower B. If you have high sleep requirements, you can call the hotel to confirm to avoid staying in a noisy room.
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Response from Property: Hello dear guests! Thank you for staying at the hotel and sharing. Through your meticulous description, I am very happy that every aspect of the hotel has been recognized by you. We are very touched that you remember the good time here. It is our responsibility to provide guests with a wonderful stay experience. It is our unshirkable responsibility. We are deeply honored to receive your support and praise. At the same time, we will feed back the problems you pointed out to the relevant departments for processing. We will continue to work hard with your encouragement and support. I believe we will do better. Well, I hope to have more opportunities to serve you!
Guest User
Suite
Stayed in Dec 2023
Couples
7 review
5.0/5
Outstanding
Posted on Dec 21, 2023
A very good experience. The front desk staff is very proactive in providing needs and has good reviews.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am very happy that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider. What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
17jiangjiangjiang
Superior Queen Room
Stayed in Dec 2023
Family
9 review
5.0/5
Outstanding
Posted on Dec 20, 2023
It's pretty good, very clean, very cost-effective, and the service is pretty good. The price is really worth it in Yanji. There is also a washing machine and dryer. I must give it a good review for this reason.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am very happy that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider. What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
Guest User
2-bed Room
Stayed in Dec 2023
Friends
1 review
5.0/5
Outstanding
Posted on Dec 19, 2023
, the room is clean, the cloakroom and bathroom settings are reasonable, the breakfast variety is slightly less, recommended Service: The lady who checked in early in the morning was very warm and welcoming💁 Facilities: Cloakroom and restroom set up reasonably Hygiene: The room is clean and tidy Environment: elegant environment
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Response from Property: Dear guest, hello! Thank you very much for choosing to stay at the hotel and sharing your pleasant stay experience. Thank you for taking the time to give us your valuable comments on our service, cleanliness and stay environment. Since its opening, the hotel has adhered to the belief of adhering to excellent service and creating a unique and unforgettable experience for every guest. We are honored that you had a wonderful time at our hotel and we are honored to be your first choice. Looking forward to your next visit!
Guest User
2-bed Room
Stayed in Dec 2023
Friends
7 review
5.0/5
Outstanding
Posted on Dec 20, 2023
The room is clean. The service attitude is very good. Travel is convenient.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am very happy that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider. What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
Guest User
2-bed Room
Stayed in Feb 2023
Friends
15 review
3.2/5
Posted on Feb 24, 2023
The room area is small and narrow, and the bathroom area is large. The service attitude at the front desk is average. The room is not in Block A where the front desk is located, but in Block B. You have to go through a corridor, and the delivery boy can enter at will. The cleanliness of the room is acceptable, but the facilities are average. The bed is very soft and comfortable, and the windows can be opened, which is a good point. The price of 371 does not match the room, it should be more than 200
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Shenglang Holiday Hotel and leaving valuable comments. We feel deeply guilty. We have always been committed to serving with affection, doing things with heart, and doing everything to satisfy our guests. The hotel has paid attention to the issue you mentioned. If you have any comments or suggestions during your stay, please call the hotel's general service desk, and we will do our best to serve you. Thank you again for your suggestion and look forward to seeing you again!
Guest User
2-bed Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 23, 2023
The room is large and very convenient
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Guest User
Deluxe Double Room
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Dec 19, 2023
Environmental services are very good
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of our hotel. We will treat every customer with care. Guest satisfaction is our greatest reward. We look forward to bringing you a better stay experience next time you stay. I wish you a happy life. !
Anonymous User
2-bed Room
Stayed in Dec 2023
Friends
2 review
5.0/5
Outstanding
Posted on Dec 21, 2023
The room is big and very clean
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time.
Guest User
Deluxe Double Room
Stayed in Dec 2023
Friends
2 review
5.0/5
Outstanding
Posted on Dec 21, 2023
The room was very nice
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time.
Xiayanyanyan
Deluxe 2-bed Room
Stayed in Jul 2021
Friends
9 review
3.5/5
Posted on Jul 6, 2021
Traveling is very convenient. Yanji was originally small, and taxis are fast and cheap. I want to complain about the hotel's services, the front desk staff are very inflexible one by one. I went out more than 10 in the morning and wanted to tidy up the rooms before going back to the hotel. The front desk staff told me indifferently that they could not tidy up the rooms that they had checked in. They were all after 2:30 in the afternoon, because they had to clean up and check out. The rooms allow other guests to stay in quickly. I asked why I was stunned by the female receptionist. I suddenly felt that the quality of the service staff in this hotel was very low! What we continue to stay with is the room rate of your hotel or is it cheaper than other guests? Is it so difficult to simply organize it? Stay for three days and have zero communication and zero smile with us! When you want to check out on the last day, tell the front desk to check out before 2pm, and call again and again to remind you to check out at noon! I really took it too. Why is the hardware so good and the overall software so bad? And the bed in the standard room is very small, and the window of the room is under construction, which is very noisy! Looking at the hotel booked in the reviews, it is strange how this kind of quality and service praise come from? Do not recommend staying at all.
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Ailvyoudedalige
Deluxe Double Room
Stayed in Jun 2021
Solo travelers
13 review
5.0/5
Outstanding
Posted on Sep 6, 2021
I think the hotel is okay, the location is very good, just on the bustling main road, next to the school so it is very quiet, there are many snacks around, it is worth staying
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