Las Casitas, A Belmond Hotel, Colca Canyon

This was our best hotel experience anywhere! The General Manager Americo truly made the experience a trip of a lifetime. He and his entire staff was so welcoming!!! We learned how to make Pisco Sours. Our main server was Jeffrey, and we couldn't believe he was only there a short time. We felt like we were family with all of the staff. They were so polite and so welcoming! Elmer was really great on the horseback riding experience!! If you go to Peru you should definitely add this place on your list! The property is in the middle of two canyons and the landscape is breathtaking!! Thanks again for the amazing experience!!!!

Hands-down this was THE BEST HOTEL EXPERIENCE I've ever had!! I came to this hotel after riding on the Andean Explorer train for 3 days (another highly recommended experience!) But this rivaled my train trip!! Each room is like a mini hacienda and has its own private hot tub and a MASSIVE bathroom with indoor and outdoor showers. And that's not including the peaceful views surrounding the hotel property! I've done a lot of travel and stayed in all sorts of places, from hostels to upscale hotels to everything in between, but I have to say that this is a genuine 5 star experience in Peru. If you want a guaranteed BEST-OF-THE-BEST of Peru's Colca Canyon where you don't have to think about planning, comfort, quality, or safety: this is the place for you. You will have guaranteed amazing amenities, amazing location, amazing service/transportation, amazing food, and amazing attention to detail. For example: each night during turnover, the staff places hot water bottles in your sheets so you get into a super cozy bed with the fluffiest pillows at night! But the true gem of this hotel experience is THE STAFF: The staff really outdid themselves by their attentiveness to service--they even repaired my hat for me while I was there! They are always looking for ways to make your experience EVEN better. The spa is also incredible--I highly recommend getting a massage! There are multiple activities you can consider taking a part of at the hotel as well: from the paso fino horse show (recommend! You can even take a picture on horseback with the horse named Bailarin!), to seeing the condors at Colca Canyon, feeding the llama on premesis, bike riding to the town of Yanque, horseback riding around the area, learning how to make a sancayo sour or ceviche, or even arranging for a BREAKFAST WITH A PERSONAL CHEF OVERLOOKING COLCA CANYON (my absolute most VIP experience ever in my life! The part of Colca Canyon you eat breakfast in is private with few tourists--you'll feel like a total celebrity!) BOTTOMLINE: This is the experience of a lifetime and a gem of a hotel. I should also mention that all food is organic and most is grown on the premises! Special shout outs to the AMAZING head manager: MariNelly Huamantinco, in addition to Meco, Edison, Domingo (who was on loan from Belmond Rio Sagrado), and the ENTIRE staff who made my visit spectacular!! P.S. I wish I could add pictures, but for some reason Tripadvisor is making it hard for me to attach any :-(

Beautiful place, relaxing.... peaceful, incredible architecture. excellent and quality customer service. This place is an oasis on the modern and technology world. We love the jacuzzi with warm water. Food is totally organic and the flavors asome!