Eden Yasmine Resort, Meeting & Spa

So bad hotel, the room is not good not clean and about the food it's not good and I don't have any choice for the break fast ( El sehour) and the woman clean every day she is angry and not hospitality and not friendly and in the hotel it don't have animation show time in night. About the swimming pool it's not clean and the inside swimming pool also it's not clean

The hotel is beautiful and had very comfy beds. Will definitely visit soon again. The staff were very helpful especially Taha Khadhraoui. He bought my drinks every time and very quickly. All in all beautiful hotel and country. Thank you Eden Yasmine

Our experience for the most part was great, the receptionist on arrival was very friendly, the buffet breakfast and dinner was good on most days. The waiters were very nice and polite. However, as we were checking out, the laundry lady accused us of stealing towels. This was after cleaners had already entered the room. There was no way of verifying if they had taken the towels already before we went back up to check. We also tried to explain that we had no need to take towels as we were heading to another hotel in Tunis. All the staff started treating us like thieves, including a new receptionist we hadn’t seen (tall grumpy man with glasses). We opened our suitcases for them to check but they were still not happy. This same laundry woman a few nights previously asked us if one of us would marry a male staff member (maybe it was her son idk?) as we were a group of girls and of course we said no, so maybe she was annoyed at that. But some of the other staff seemed to be in on it too so maybe this is a regular occurrence. After all of that humiliation and proving we didn’t have the towels, we didn’t even get an apology. It was a shame because we had a great experience before that, the staff had been so friendly particularly the waiters at breakfast and dinner, and 2 receptionists (cheerful male and young female). The restaurant manager was also very helpful when we needed an early breakfast. I feel bad giving the hotel 2 stars because these staff members deserve 5 stars, however, as respectful, dignified women, we feel disgusted at being made out to be towel thieves, and it’s really ruined our outlook on the past week.