Guest User
June 4, 2024
This is one of the worst holidays we have had in the 18 times we have been to Cyprus. So disappointing. Reception staff were very abrupt and not one smile from any of them in the three times I went to reception to request a late check out room. This is not usual behaviour in the hotels we have stayed in. Room review - room very modern, clean with a lovely sea view. Fridge but no minibar. Toiletries were none existent, only two very small bottles of hair conditioner, nothing else! Fridge did contain one bottle of water that we were told would not be replenished during our stay. Instead we were to take the bottle to the pool bar to be refilled. Needless to say we didn't do that, we bought our own. I can forgive almost anything when on holiday if the food is good, however the food did not deliver at this hotel. The main buffet dining room was dreadful and like a canteen at best. Other guests were very ignorant and rude, pushing in all the time. The food was dreadful and no variety in the week we were there. As all inclusive guests we were told we could visit the four a la cart restaurants once each. Well that didn't happen because all but the Italian, which to be fair was delicious, were totally booked up. Not surprising with the atmosphere and food in the dining room. Some guests did not adhere to the dress code and wore swimming shorts, vest tops and flip flops each evening to dinner. Nothing was said to them by the staff and in my opinion this will bring the hotel even further down if other guests start doing the same. Not the best holiday at all. Would we go again - no! Would we recommend this hotel to others - no!