Hotels in Yichun with Swimming Pools

Went to this hotel for the second time. It has changed a lot after three years. As a whole, a larger-scale recreational place has been formed. The new C area has multiple small lake mosaics. Surrounded by natural rivers. The villas face the lake and are scattered and decorated, and the rooms are decorated in elegant and elegant style. The Yiying star-rated hotel has complete supporting facilities. It is said that this year is the hottest summer in the local area. The temperature is very comfortable without air conditioning at night. The stay was very unpleasant at the beginning, but it was quickly resolved under the professional coordination of the lady of Ctrip's customer service. Follow-up marketing, Mr. Liu, has always been a lot of pictures. Enthusiasm, kindness and professionalism make the rest of the itinerary so pleasant and comfortable. The fly in the ointment is service professionalism or lack of service. Especially the front desk service is the most important, the front desk reception is the first barrier and signboard of the hotel. Blind attitude and unprofessional language are all faults. In short. It's worth visiting again. But I also look forward to improvement.

The hardware is definitely first-class, and the software is actually not a standard hotel, but a ”sanatorium” under the traditional planned economy. The employees have absolutely no malicious intentions and do not want to work well. The basic service awareness reflects is also good, but it is far from the professionalization of the high-end hotel industry. Distance. I can feel that employees have confusion about their identity, thinking that they are ”employees” in the planned economy era, with a sense of glory and belonging, and hope to do a good job in the service of the high-end hotel industry. It is recommended that the hotel clarify its own function positioning. If you want to do a sanatorium in the planned economic era, don't open it to the outside world. If you want to integrate into the modern high-end hotel industry, then hire a professional hotel management team to manage it, at least regularly conduct training. The high-end hotel industry is a system engineering that integrates software and hardware and process design. It is not possible to get it done in the last two hotel management courses. At least the buffet does not let the guests finish the meal after dinner.