Twelve City

The hotel's location and environment are excellent. They offer high-speed rail station transfers and shuttle services to attractions. I stayed for two nights and even got a room upgrade (since it wasn't peak season). I encountered staff from two different shifts, and several drivers provided exceptional service. They were so friendly and enthusiastic! After a tiring day at an attraction, I just called, and a driver arrived with a car in five or six minutes to pick me up. When I asked for food recommendations, the drivers suggested local eateries popular with residents, and they were fantastic! A big thank you to the three drivers who provided transfers these past few days – their attitude and service were superb. Overall, my trip to Furong Ancient Town was wonderful. It was off-season, so the crowds were small. I'd definitely love to come back again!

I'm still on my way home, but I had to write this review right away. This hotel was such a pleasant surprise on our trip! It deserves a five-star rating for its ambiance, facilities, service, and value for money. Firstly, the surroundings are quiet and beautiful, with the Wangcun Wooden Archway and the Geological Park Museum right across the street. The rooms are quite spacious, with corner floor-to-ceiling windows and even a tea set on a large wooden table. Of course, the hotel isn't directly inside the scenic area, but that also means you avoid the noisy crowds, the sound of rushing water, and having to drag your luggage over cobblestone paths. The hotel provides a shuttle service to and from the scenic area. This brings me to the excellent service: we followed the itinerary and schedule recommended by the staff, and after watching the last show, even before we contacted them, we received a message asking where we were so they could pick us up. Such proactive service deserves a big thumbs up! Finally, the private photo spots recommended by the hotel allowed us to avoid the crowds and enjoy the stunning waterfall scenery.

The hotel staff were very welcoming and offered free shuttle service to the scenic spots. The facilities were complete, clean, and the environment was quite nice. The room was spacious and even had a small tea room, which added a lovely touch. My only suggestion would be to make the hotel breakfast more diverse.