Ann Arbor Marriott Ypsilanti at Eagle Crest

Great trip, I enjoyed the stay and would stay again. Just need better bathrooms.

VERY DISAPPOINTED in my stay was never quoted a $30.00 per day parking fee at check (definitely not worth $30.00 per day) not like there was a shortage of parking spaces. The bill for 4 days was approx., $200.00 OVER quote on line when making reservation. Stayed 4 nights NEVER cleaned room even asking for them to clean it. Too many HIDDEN charges won’t ever stay here again.

Great stay except $30 for parking is not reasonable!

Recently attended a yearly event I go to that has changed its location to this hotel as of 2024. Compared to our previous hotel, I was really impressed. We very much enjoyed the conference spaces and the layout of the hotel. The view is beautiful. There was plenty of space for our event, and all the staff at the hotel were incredibly helpful and polite, and overall lovely. Aside from the lack of a pool (it really feels like they need one! lol), the hotel itself is great. I didn't feel bothered by noise on the 2nd floor - and our event did sell out the entire hotel. I heard others complain about paper thin walls, so maybe we just got lucky with our neighbors? But we slept great and the rooms were clean and comfortable. I saw some reviews here complain about the location of the hotel, and I have to say we were quite pleased with it. I love not being right next to a noisy busy road like so many hotels. And yet still, right across the street you've got several nice little restaurants, and there is shopping nearby and you aren't far from quite a lot of activity in Ann Arbor/Ypsilanti. The restaurant onsite that offers dinner is really good. We did apps one night and then dinner the next with them. I had soup, salad, and dessert - the soup and dessert were both phenomenal, and the salad also excellent. I found the prices a little steep....but some of the loveliest tomato soup I've ever had, so this is a minor complaint. All that said, there were a couple of areas that I'm hoping will improve in the future, if our event continues to be held here. What wasn't impressive was the breakfast. Despite that our group had been told we would have the options of a special breakfast menu, the only breakfast offered during our stay was the buffet, and it was not good. The kind of hotel breakfast that should be free, because it mostly isn't worth eating, but it cost $21. The oatmeal was incredibly watery, the eggs were flavorless and definitely the powdered kind. Everything seemed a little stale...and tasteless. And the omelette bar wasn't even being manned when I came down to have breakfast. My fingers are crossed that next year they will be offering an actual breakfast menu, outside of the buffet. With what they can do with dinner, I know they could offer an amazing breakfast! The other thing that struck me about the dining, is that our event group was given a special menu - we had the whole hotel for 3 or 4 nights. The items on it were very similar to the items (some the exact same) on the hotels websites menu for the restaurant, but the prices were all much higher. When this was asked about, our group was told that the menu on the hotels website hasn't been updated to reflect price increases....that as I understood went up last year. But here we are the following month and the prices on the website menu still haven't changed..... So I do still find myself wondering if our group wasn't given a special higher priced menu for bringing a large group...? The o

Summary: Do not get married here, the view is pretty, but the owners and wedding team will lie to you and then laugh their way to the bank. Even worse, they confessed to doing it to at least 5 couples a year. Due to the situation we’ve been put in by Eagle Crest, we’ve now paid unexpected additional costs for a different hotel & guest transportation. Our Situation: If you're planning a fall wedding, don't do it here. On the wedding tour they tell you that you are responsible for 90% of your room block regardless of bookings. As a young couple already paying a lot for this venue, this is a scary cost to consider at $300/night per room. Their wedding team told us "Do not worry, we can always add more rooms if needed." So, we did what any other couple would do, book low and anticipate adding rooms when they begin to fill up. 12 months before our wedding day, our wedding block starts to fill. We call E.C. wedding team and 3 business days later, we are told the hotel is full and we cannot add any rooms due to a UofM football game, this was a lie. The truth, the away team had booked part of our hotel and Eagle Crest was holding their remaining rooms to charge an absurd rate to those dumb enough to pay it. After pleading with their wedding team to add more rooms to our block, they gave us half of the rooms we needed at a total of $500/night. Even though our contract clearly states the price of a home game is $300/night: "This would be a financial hit to the hotel, and we cannot accommodate your request." If they were honest, they would have said: "We lied about you adding rooms, now that it's a home game were going to sell them for way too much money and screw you and your guests in the process." E.C. continually says “how much fun this will be due to the team staying at the hotel.” We could care less about fun. This is our wedding day, and it is supposed to be special. We’re not here because of a football game! Solution: Stop lying to your Grooms & Brides when they visit the site. Accommodate and communicate with your couples already on contract well before these home game situations occur and make sure they understand the situation with home games.

Nice

The staff and how safe and clean the hotel was. Staff was wonderful.

Food was absolutely disgusting Taste like metal and it was cold , went to the bar and it was flying nets everywhere. The first room i had was a leak had to wait almost 30 minutes for a new room. The next room they gave me was freezing it took front desk two hours to get me extra blankets. Horrible experience