The boss spent all his time on reviews and pictures, and the gap between what customers see on the platform and the actual situation is too big!
1. The hotel is on a hillside, and the stone steps plus the water flow halfway up the mountain, and there is no handrail, which makes the way up the steps very slippery, which is not friendly to girls and elderly people carrying suitcases;
2. The hotel is downstairs with a messy parking lot and toilet. No matter which room you look out from, it is not the beautiful scenery in the pictures and reviews, which is too deceptive;
3. The worst thing is that the room can't even spread out a suitcase as big as a carry-on suitcase. The only thing that can be placed in the whole room is a very narrow table under the TV, but it is only enough to put things the size of fruits. Large and small bags can only be placed on the ground. If you put them, there is no place to walk. It is extremely inconvenient to step back and forth. I really don't know what the boss thinks? ! Your twin room is for at least two people. How do you let people put the luggage of two people? On the bed? The fact is that we did put the two bags on the bed and slept together. When I told her about it, she actually replied that the square footage of the room was written on the platform. It's because city people have no concept of square footage. It's ridiculous. Do guests need to measure the square meters of your room? There should be a place to put the most basic luggage, right? ! Girls' toiletries can't be placed in the bathroom. When they use them, they put them on the toilet first, and then take them out and put them on the bed!
4. The boss's routine is to make the pictures, comments, and pictures displayed on the platform sincere, moving, and beautiful. When checking out, he takes advantage of the kindness of the people and gives guests two bags of red rice to get good reviews, maintain a high score of 4.8 without bad reviews, and attract guests to place orders. In fact, they all know their own problems, but when someone suggests it, they just admit their mistakes and play the emotional card, emphasizing the surrounding reasons, but not really changing from the actual needs of the guests.
The above flaws all seriously affect the experience of staying. People believe in your pictures, your ratings, and your comments on the platform, and then they come all the way with big bags and small bags. Are you worthy of this trust? You keep saying that you love this land, but you take advantage of the psychology of most people: if you are disappointed, just think about it and bear it for one night, and forget it, and don't come next time. Then what have you done for the reputation of this land? ! This kind of business practice of taking advantage of troubled waters is very disgusting, so I must take the time to type and expose the real situation of the hotel to warn future generations!
Original TextTranslation provided by Google