cloud Hotel (No.3 Yuanyang)

乾淨衞生，服務態度很好

忍不住想給一個好評，真的太👍了，服務很好，房間衞生很趕緊，會提前加我微信説清楚停車的地方以及天氣情況，餐廳的飯味道也很好，還給了水果，走的時候還送了我們紅米回去，要不是天氣不好，我感覺可以多住幾天，下次來還住這裏

風景這邊獨好

A homestay that tries very hard to be good. The owner's service is very simple. I like it very much. I believe it will be better.

There is a young man in the store who is very good at serving. He is always smiling and has a strong sense of service. He also gave me a bottle of drink for breakfast. There is a slightly plump woman who is really weird. After taking photos of the sunrise in the morning, it was so hot that I wanted to drink a cold drink. Even if it was not free, I could buy it with money. She told me that there was no Coke on the counter. When I called the waiter several times during dinner, she pretended not to hear me. Unless I went to the kitchen to call her and asked her what dishes she had, she told me that they were the dishes on the menu yesterday. She didn't even bring me a menu and I had to get it myself. It's really weird. I spent 800 yuan to stay for one night and this kind of service is worse than the 400 hotel I stayed in. I will never come again!

非常的不錯，喜歡大觀景窗

請繼續努力。

定了個套房很驚艷，拍日出就在酒店樓上很方便，服務很到位會把行李送到房間

這應是元陽景區內數一數二的酒店，擁有極佳景觀。如果不介意落地玻璃窗影響攝影效果，安坐房中，便可欣賞美麗的梯田景色，日出和晨霧。然而，一些細節的忽略，令居住的經驗打了折扣。 我們住的日出觀景豪華三人房，寬敞明凈。美中不足的是淋浴間和衞生間是相連的，中間並無浴屏或簾子相隔，花灑的水很容易濺濕廁所。經和前台討論後，送來額外的毛巾兩條供浴後抹乾地面用。於是度假多了項節目，就是每人淋浴後都要抹地。 淋浴間和衞生間的門是玻璃的，如不把掛在門上的簾子拉上，內裏情況便一覽無遺。可是，簾子比玻璃門窄了起碼10公分，也相隔了好幾公分，淋浴時要向左邊拉，用廁所時又要向右邊拉，否則很容易從外窺見。這令每天觀光完畢回酒店洗浴，本是鬆弛享受的事，卻變成令人精神緊張的時刻。 居住兩晚，第一晚蓮蓬水流甚慢，水力弱，而且温度不足。廁所是電子的，第二天早上沒沖廁水供應，我們要用塑膠垃圾桶盛水沖廁，非常狼狽。店方説是屋頂的儲水缸未及添水，這樣基本的操作，應該是定時檢查的，為何能忽略了給客人添加不便？當天晚上回來，沖廁水回覆供應，蓮蓬水力猛了，水温也高了。這不是一間取價過千港元的房間應每天每時都提供的服務嗎？ 酒店房間沒有電話，每次和前台交涉，都要跑到地面，再走到隔壁的建築物，非常不便。 看日出應是酒店客人必有的活動。早上五點多出發，下樓梯時，梯級旁的感應照明並沒有如常操作，我們必須開動手機的照明，才可安全下樓。 有好的硬件，必須配合有效的管理和運作以及對細節的關注，才可以給客人愉快的居停體驗。 在此感謝幫忙搬運行李來回大路與酒店之間的工作人員。