Lijiang Caizu Holiday Hotel

Lijiang Caizu Holiday Hotel Reviews

Lijiang Caizu Holiday Hotel

No.531, Shangji Road, Huangshan Town, Yulong, Yunnan, ChinaView Hotel Details
Lijiang Caizu Holiday Hotel
Lijiang Caizu Holiday HotelLijiang Caizu Holiday HotelLijiang Caizu Holiday Hotel
Check available rooms for your travel dates
We Price Match
1 night

Lijiang Caizu Holiday Hotel Guest Reviews

4.7/5
Outstanding
605 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(605)
Positive reviews(598)
Reviews with photos/video(251)
Easy to get around(120)
Close to train station(96)
Delicious breakfast(89)
Friendly front desk staff(47)
Luxurious(21)
Awesome gym(10)
Offers pick-up/drop-offs(8)
Negative reviews(7)
Anonymous User
Mountain View Premier King Room
Stayed in Jul 2024
Travel with friends
5 review
4.2/5
Very Good
Posted on Jul 7, 2024
Comfortable stay - the good: shower water pressure was awesome, bed softness just nice, great location (near railway station and easy to didi anywhere), and there's self-service washer/dryer (albeit some not functioning well and too few for such a huge hotel). the bad: very weak toilet flush (what's the point of a smart toilet that can't flush well), non-existent service staff, very limited channels on tv, and smoking is allowed despite stating that it's a non-smoking hotel. For such a large hotel, just install smoke alarm!!
Response from Property: Dear guests, we sincerely apologize for your unpleasant experience at Lijiang Caizu Holiday Hotel recently. To us, the experience of guests is of paramount importance. Thanks to your sharing, we are aware that there is still room for progress and improvement in terms of staff service and detail control. I have shared your feedback with the relevant departments and have launched further inspections of facilities and equipment to better provide guests with a high-quality accommodation experience. At the same time, we will strengthen the sorting out and training of service processes, hoping to create a more satisfactory in-hotel experience for guests. Nevertheless, we are deeply sorry for the inconvenience caused to you. The feedback from guests is very important to us. Thank you again for your comments and we sincerely look forward to your continued support for Lijiang Caizu Holiday Hotel. We sincerely anticipate your next visit to witness our efforts and improvements.
Mukipearl
Deluxe King Room
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on May 26, 2024
The room is spacious with a clear view of Jade Dragon Snow Mountain.
Response from Property: Dear guests, your affirmation and praise are the driving force for us to move forward. It is our responsibility to provide you with high-quality hotel service and comfortable accommodation experience. The basic hotel rooms start from 50 square meters, including intelligent toilets, bathtubs and super large floor-to-ceiling viewing windows, allowing you to overlook the snow-capped mountains even in the hotel. Thank you again for your affirmation of our hotel facilities. We will continue to work hard to improve the level of hardware facilities and maintenance to ensure that we provide you with a more comfortable, safe and convenient accommodation experience. At the same time, we will also record your feedback and continuously improve and optimize to bring a more quality accommodation experience to all customers!
paigeneo
Deluxe King Room
Stayed in Jan 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jan 5, 2024
This is a 5 star luxury hotel located just across the lijiang train station (5mins walk). The station surrounding area is being developed to cater to tourism so u will find McDonald's and coffee places ard and just across the street from the hotel. Amenities wise, everything exceeded our expectations for the price point we paid - room was equipped with smart switches, a huge bathtub and a larger than king size bed. We got a room with mountain view, and that's highly recommended esp if u would like to catch a glimpse of the sunrise hitting Yu Long Snow Mountain in the morning. Staff service was great and the welcome snack platter was a nice touch. Will stay here again.
Response from Property: Your affirmation and praise is our driving force forward, to provide you with high-quality hotel services and comfortable accommodation experience is our responsibility, the hotel rooms are more than 50 square meters, including smart toilets, bathtubs and large view Windows, so that you can also look at the snow mountains in the hotel. Thank you again for your recognition of our hotel facilities, we will continue to work hard to improve the level of hardware facilities and maintenance, to ensure that you can provide a more comfortable, safe and convenient stay experience. At the same time, we will also record your feedback, and constantly improve and optimize to bring a better accommodation experience for all customers!
Deluxe King Room
Stayed in Jun 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 20, 2024
Best hotel we stayed at in China! They even brought us fruit to our room in the evening.
Response from Property: Your affirmation and praise is our driving force forward, to provide you with high-quality hotel services and comfortable accommodation experience is our responsibility, the hotel rooms are more than 50 square meters, including smart toilets, bathtubs and large view Windows, so that you can also look at the snow mountains in the hotel. Thank you again for your recognition of our hotel facilities, we will continue to work hard to improve the level of hardware facilities and maintenance, to ensure that you can provide a more comfortable, safe and convenient stay experience. At the same time, we will also record your feedback, and constantly improve and optimize to bring a better accommodation experience for all customers!
gil izhak
Deluxe King Room
Stayed in Apr 2024
Couples
13 review
4.7/5
Amazing
Posted on May 1, 2024
Arrived at 1:00 am in the train. Very short walk. We had our key ready for us. In 1 minute we entered our room. Weleft in the morning for some tracking. Very good for what we needed
Response from Property: Dear guest, thank you for your good comments, we look forward to see you in the near further.have a nice day ~
Cathie Chua
Mountain View Suite
Stayed in Jan 2024
Couples
7 review
5.0/5
Outstanding
Posted on Feb 23, 2024
Book this hotel, very convenience walking distance from train station. Clean and staff is very helpful too. Can travel to many places and easy to get a cap or taxi.
Response from Property: Thank you very much for your praise of our hotel, in addition to accommodation, the hotel also has a lounge coffee bar, gym, swimming pool, SPA, chess room and other supporting facilities, only for you and all customers can have a more comfortable, safe and convenient accommodation experience, let you feel the warmth and comfort of home here, leave you a good memory, looking forward to meeting you again!
YeeWan
Mountain View Premier King Room
Stayed in Sep 2024
Business travelers
38 review
5.0/5
Outstanding
Posted on Sep 12, 2024
I stayed at Lijiang Caizu Hotel again. The service was as good as before. The front desk, customer service, and housekeepers of the entire hotel were all very good. Especially the housekeeper team was considerate and meticulous. The snow view room can directly see the Jade Dragon Snow Mountain from a distance. The customer service is high-end and aesthetically pleasing. The bedding is comfortable and the bathroom is also a big brand. It is opposite the high-speed rail station. Compared with the noisy ancient city, I prefer the tranquility of living here. A hotel worth recommending.
Original TextTranslated by Google
Guest User
Business Queen Room
Stayed in Sep 2024
Travel with friends
33 review
5.0/5
Outstanding
Posted on Sep 9, 2024
We were upgraded to a large room. The hotel is just opposite the train station. It is clean, tidy, and has very good soundproofing. There is a direct bus to the ancient town not far away, and there is a food street next to it. Coming from the noisy B&B in the ancient town from morning to night, I finally had a good night's sleep at night.
Original TextTranslated by Google
Response from Property: Dear guests: Your affirmation and praise are our driving force. It is our responsibility to provide you with high-quality hotel services and a comfortable accommodation experience. All hotel rooms are over 50 square meters, with smart toilets, bathtubs and large floor-to-ceiling windows, so you can also see the snow-capped mountains in the hotel. Thank you again for your affirmation of our hotel facilities. We will continue to work hard to improve the level of hardware facilities and maintenance to ensure that you can provide you with a more comfortable, safe and convenient accommodation experience. At the same time, we will also record your feedback, continuously improve and optimize, and bring a better accommodation experience to all customers!
Guest User
Business Queen Room
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Because of some altitude sickness, I decided to stay in this hotel for one night and take the high-speed rail to Dali the next day. This hotel must be praised. It is close to the station, has a beautiful environment, delicious food, and a high cost performance. The room is high-end and convenient (the TV is really big). Thumbs up~
Original TextTranslated by Google
Guest User
Deluxe Twin Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 28, 2024
The location is just opposite the high-speed rail station. You can see the high-speed rail station while sitting in the room, which is very convenient. The service is particularly good, and there is fruit delivery in the afternoon. The room is large, the equipment is new, the curtains are all electric, and the TV is also very large. I really like this stay
Original TextTranslated by Google
Bingfu
Deluxe Twin Room
Stayed in Aug 2024
Couples
7 review
5.0/5
Outstanding
Posted on Aug 24, 2024
The hotel is very close to the train station and just across the street. The location is very good. The hotel was built just over 2 years ago and the facilities are very new. The ladies at the front desk are also very polite. The breakfast is delicious.
Original TextTranslated by Google
6/8
Response from Property: Thank you very much for your good comments on our hotel. In addition to accommodation, the hotel also has supporting facilities such as lounge coffee bar, gym, swimming pool, SPA, chess and card room, etc., just for you and all customers to have a more comfortable, safe and convenient accommodation experience, so that you can feel the warmth and comfort of home here, leaving you with good memories, and looking forward to meeting you again!
Guest User
Business Queen Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 22, 2024
I found this hotel by accident. The hotel facilities are complete, spacious and clean, and the room is very comfortable. The front desk lady He Li was patient, meticulous and considerate, and helped to upgrade the room for free. I will recommend this hotel to my friends and colleagues.
Original TextTranslated by Google
Guest User
Business Queen Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 26, 2024
The service was superb. I stayed for two nights. I originally had a cheaper room for the second night, but the housekeeper knew it was inconvenient for me to change rooms with my baby, so he upgraded it for me directly, allowing me to have more time to go out and play. He also set up a group to pay attention to our needs. I will stay here again in the future. It's super convenient.
Original TextTranslated by Google
Guest User
Deluxe Twin Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 16, 2024
The room facilities are good, the service is friendly, there is a sky garden, and the mountain view at night is pretty good. This time we were not arranged to see the Yuling Snow Mountain. I hope we can arrange it if we have the chance to come again in the future.
Original TextTranslated by Google
Response from Property: Your affirmation and praise are our driving force. It is our responsibility to provide you with high-quality hotel services and a comfortable accommodation experience. All hotel rooms are over 50 square meters, with smart toilets, bathtubs and large floor-to-ceiling windows, so you can also see the snow-capped mountains in the hotel. Thank you again for your affirmation of our hotel facilities. We will continue to work hard to improve the level of hardware facilities and maintenance to ensure that you can provide you with a more comfortable, safe and convenient accommodation experience. At the same time, we will also record your feedback, continuously improve and optimize, and bring a better accommodation experience to all customers!
Guest User
Deluxe Twin Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 15, 2024
The hotel environment is good, the whole hygiene is very good, my family is obsessed with cleanliness and is very satisfied with the hotel. When I first arrived in Lijiang, I stayed in another hotel. The room rate was not low, but the room hygiene was not good. The second night, I decisively changed to Yulong Caizu Hotel, and my family was very satisfied. The hotel breakfast is also very rich, and the children like it. The hotel also has butler service, which is very considerate.
Original TextTranslated by Google