Lijiang Yulong WUERLI | Holiday Villa · Designer Luxury Snow Mountain View Resort Homestay Reviews

Response from Property: We are very sorry to hear that you are unhappy. First of all, we apologize to you. Due to our mistake, you did not have a pleasant experience when checking in. We are very sorry that we will give you a free night next time you pass by. Then we want to objectively state that because you did not make an appointment with us in advance for the items you needed, you did not experience our other services. After you checked in, we immediately requested through your WeChat and told you that you could contact us for any needs. Until 2 pm the next day, you did not tell us what you needed. We had to remind you to check out. Our front desk sent you a message to ask, and we provided you with breakfast and free coffee during your stay. We did not provide it as you said, and we did not serve you well in the process of providing it as you said. Due to our mistake, we did not give you a free drink coupon for free coffee, but we told the barista your room number and last name in time. This is the same as many other customers, and we did not serve you well! I hope you understand! As for breakfast, you enjoyed one breakfast in the restaurant, and our butler delivered one breakfast to your room. When you left, the butler also helped you with your luggage. Finally, you said that the online taxi driver you took also said that my home is not good. I am really sorry that we just opened in March this year. Your online taxi driver didn’t know where my home is when he looked at the navigation. I guess he just catered to you. Finally, I am really sorry. We will correct our mistakes. Please don’t exaggerate if it is not our fault. As for what you said about our high prices, the price of the small shop is already the lowest among its peers. You have also seen the configuration and landscape of the room. If it is not worth the price, you can refund it when you check in. It seems that you did not do so. Thank you for your recognition of our environment and facilities. I wish you all the best and step up to the next level!

Response from Property: We have improved based on your suggestions. WUERLI listens to all good suggestions and looks forward to meeting you next time.

Response from Property: Thank you for your comment. We will continue to work hard

Response from Property: Dear guest, thank you very much for your thoughtful comments and recommendations! "520" in Wen'erli carries special emotions. It is not only a name, but also a romantic harbor we have created for all guests. Here, the magnificence of the snow-capped mountains is intoxicating, the experience of horseback riding is full of freedom, and the ancient town of Baisha exudes a unique charm. We always put guests first, and the store respects and cherishes everyone's arrival. The boss and the boss's wife's thoughts are integrated into every detail, hoping to bring you warmth and touch. We will continue to work hard to make every encounter a beautiful memory. We look forward to you choosing us again and writing more wonderful stories in this romantic place together!

Response from Property: Dear guest, thank you very much for your wonderful comments and recognition of our service! At WUERLI, we are always committed to providing every VIP with meticulous service beyond expectations. From the moment you step into the homestay, our gold medal butler will accompany you throughout the journey, providing you with one-to-one caring service to ensure that your trip to Lijiang is smooth and fun. Our homestay is not only strategically located in Baisha Town, close to Yulong Snow Mountain, but also has complete facilities. The fully intelligent voice system in the room, dry and wet separated bathroom, smart toilet and Dyson hair dryer and other high-end products all add a touch of luxury and comfort to your stay experience. In addition, we have carefully prepared free pick-up and drop-off service, rich afternoon tea and minibar drinks, equestrian experience, roasted tea around the stove, bonfire party activities and other rich experiences, so that you can enjoy the beauty in the leisurely afternoon time. In addition to superior hardware facilities, we pay more attention to providing guests with warm service. Our staff will remember your surname, preferences and habits, so that you can feel the warmth of home in every corner of the hotel. Meet all your needs on the journey. Thank you again for choosing WUERLI as your home for your trip to Lijiang. Your satisfaction and support are our greatest motivation. In the future, we will continue to uphold our original aspirations and welcome every family member who comes from afar with more enthusiastic and thoughtful service. We look forward to meeting you again and continuing this wonderful fate! May your journey always be filled with sunshine and laughter.

Response from Property: Dear guest, thank you very much for your wonderful comments and recognition of our service! At WUERLI, we are always committed to providing every VIP with meticulous service beyond expectations. From the moment you step into the homestay, our gold medal butler will accompany you throughout the journey, providing you with one-to-one caring service to ensure that your trip to Lijiang is smooth and fun. Our homestay is not only strategically located in Baisha Town, close to Yulong Snow Mountain, but also has complete facilities. The fully intelligent voice system in the room, dry and wet separated bathroom, smart toilet and Dyson hair dryer and other high-end products all add a touch of luxury and comfort to your stay experience. In addition, we have carefully prepared free pick-up and drop-off service, rich afternoon tea and minibar drinks, equestrian experience, roasted tea around the stove, bonfire party activities and other rich experiences, so that you can enjoy the beauty in the leisurely afternoon time. In addition to superior hardware facilities, we pay more attention to providing guests with warm service. Our staff will remember your surname, preferences and habits, so that you can feel the warmth of home in every corner of the hotel. Meet all your needs on the journey. Thank you again for choosing WUERLI as your home for your trip to Lijiang. Your satisfaction and support are our greatest motivation. In the future, we will continue to uphold our original aspirations and welcome every family member who comes from afar with more enthusiastic and thoughtful service. We look forward to meeting you again and continuing this wonderful fate! May your journey always be filled with sunshine and laughter.

Response from Property: Dear Wuerli family, hello, thank you for your recommendation and full praise. At WUERLI Wuerli Snow Mountain Resort B&B, every window presents a pleasant and beautiful view. When you look out the window, the towering snow-capped mountains are like a sacred giant screen, and the white snow tops shine with dreamy light in the sun. That is the pure beauty given by nature. In the early morning, you can encounter the shocking sunrise on the golden mountain. The golden light pours on the snow-capped mountains like a poem and a painting, interpreting the magnificence and magic. At night, the bright starry sky hangs in the sky, set off by the snow-capped mountains, forming an ethereal and romantic picture. Here, the scenery outside the window changes all the time, whether it is the clouds rolling on the snow-capped mountains or the quiet and deep under the starry sky, you can immerse yourself in it and feel the endless charm and gifts of nature. Remember that Wuerli will be my home in the future, remember to come back often~

Response from Property: Dear guest, thank you very much for your thoughtful review and recommendation! Horli "520" carries special emotions. It is not only a name, but also a romantic harbor we create for all our guests. Here, the majesty of the snow-capped mountains is intoxicating, the experience of horseback riding is full of freedom, Baisha Ancient Town exudes unique charm, and we always put guests first, respecting and cherishing every arrival in the store. The thoughts of the boss and his wife are integrated into every detail, hoping to bring you warmth and touch. We will continue to work hard to make every encounter a beautiful memory. We look forward to you choosing us again and writing more wonderful stories together in this romantic place!

Response from Property: Dear guest, thank you very much for your thoughtful comments and recommendations! "520" in Wen'erli carries special emotions. It is not only a name, but also a romantic harbor we have created for all guests. Here, the magnificence of the snow-capped mountains is intoxicating, the experience of horseback riding is full of freedom, and the Baisha Ancient Town exudes a unique charm. We always put guests first, and the store respects and cherishes everyone's arrival. The boss and the boss's wife's thoughts are integrated into every detail, hoping to bring you warmth and touch. We will continue to work hard to make every encounter a beautiful memory. We look forward to you choosing us again and writing more wonderful stories in this romantic place together!

Response from Property: Dear guest, thank you very much for your wonderful comments and recognition of our service! At WUERLI, we are always committed to providing every VIP with meticulous service beyond expectations. From the moment you step into the homestay, our gold medal butler will accompany you throughout the journey, providing you with one-to-one caring service to ensure that your trip to Lijiang is smooth and fun. Our homestay is not only strategically located in Baisha Town, close to Yulong Snow Mountain, but also has complete facilities. The fully intelligent voice system in the room, dry and wet separated bathroom, smart toilet and Dyson hair dryer and other high-end products all add a touch of luxury and comfort to your stay experience. In addition, we have carefully prepared free pick-up and drop-off service, rich afternoon tea and minibar drinks, equestrian experience, roasted tea around the stove, bonfire party activities and other rich experiences, so that you can enjoy the beauty in the leisurely afternoon time. In addition to superior hardware facilities, we pay more attention to providing guests with warm service. Our staff will remember your surname, preferences and habits, so that you can feel the warmth of home in every corner of the hotel. Meet all your needs on the journey. Thank you again for choosing WUERLI as your home for your trip to Lijiang. Your satisfaction and support are our greatest motivation. In the future, we will continue to uphold our original aspirations and welcome every family member who comes from afar with more enthusiastic and thoughtful service. We look forward to meeting you again and continuing this wonderful fate! May your journey always be filled with sunshine and laughter.

Response from Property: Dear Wuerli family, we sincerely thank you for choosing to stay at Wuerli Snow Mountain View Resort B&B. When we saw your sharing recommendation with pictures and full marks, our hearts were filled with incomparable warmth and joy. Our hotel is located in Xinshan Village, Baisha Town, Yulong, not far from Baisha Ancient Town, Shuhe Ancient Town, Lijiang Ancient Town, etc., and our B&B's pick-up and drop-off service is very considerate, and nearby attractions can be picked up and dropped off for free! The surrounding area is also adjacent to the palace of Lijiang Tusi Mu's family, Fuguo Temple, Yushuizhai, Dongba Valley, Falcon Valley, Yulong Snow Mountain... and the beautiful Wenhai Scenic Area. You can experience and understand the local customs and traditional culture of the Naxi people from different fields and different attractions in multiple dimensions. The purpose of our B&B is to expect all employees to pay attention to every guest with 100% enthusiasm, so that guests can truly feel the professionalism of Wuerli's service and the high attention to guests. Once again, I sincerely thank you for your thoughtful sharing. We eagerly look forward to your return to Lijiang and Wen'erli to experience a different trip to Lijiang and a unique tour to Wen'erli.

Response from Property: Dear guest, thank you very much for your wonderful comments and recognition of our service! At WUERLI, we are always committed to providing every VIP with meticulous service beyond expectations. From the moment you step into the homestay, our gold medal butler will accompany you throughout the journey, providing you with one-to-one caring service to ensure that your trip to Lijiang is smooth and fun. Our homestay is not only strategically located in Baisha Town, close to Yulong Snow Mountain, but also has complete facilities. The fully intelligent voice system in the room, dry and wet separated bathroom, smart toilet and Dyson hair dryer and other high-end products all add a touch of luxury and comfort to your stay experience. In addition, we have carefully prepared free pick-up and drop-off service, rich afternoon tea and minibar drinks, equestrian experience, roasted tea around the stove, bonfire party activities and other rich experiences, so that you can enjoy the beauty in the leisurely afternoon time. In addition to superior hardware facilities, we pay more attention to providing guests with warm service. Our staff will remember your surname, preferences and habits, so that you can feel the warmth of home in every corner of the hotel. Meet all your needs on the journey. Thank you again for choosing WUERLI as your home for your trip to Lijiang. Your satisfaction and support are our greatest motivation. In the future, we will continue to uphold our original aspirations and welcome every family member who comes from afar with more enthusiastic and thoughtful service. We look forward to meeting you again and continuing this wonderful fate! May your journey always be filled with sunshine and laughter.

Response from Property: Dear Wuerli family, hello, thank you for your recommendation and full praise. At WUERLI Wuerli Snow Mountain Resort B&B, every window presents a pleasant and beautiful view. When you look out the window, the towering snow-capped mountains are like a sacred giant screen, and the white snow tops shine with dreamy light in the sun. That is the pure beauty given by nature. In the early morning, you can encounter the shocking sunrise on the golden mountain. The golden light pours on the snow-capped mountains like a poem and a painting, interpreting the magnificence and magic. At night, the bright starry sky hangs in the sky, and the snow-capped mountains set off each other, forming an ethereal and romantic picture. Here, the scenery outside the window changes all the time, whether it is the clouds rolling on the snow-capped mountains or the quiet and deep under the starry sky, you can immerse yourself in it and feel the endless charm and gift of nature. Remember that Wuerli will be my home in the future, remember to come back often~

Response from Property: Dear Wuerli family, we sincerely thank you for choosing to stay at Wuerli Snow Mountain View Resort B&B. When we saw your sharing recommendation with pictures and full marks, our hearts were filled with incomparable warmth and joy. Our hotel is located in Xinshan Village, Baisha Town, Yulong, not far from Baisha Ancient Town, Shuhe Ancient Town, Lijiang Ancient Town, etc., and our B&B's pick-up and drop-off service is very considerate, and nearby attractions can be picked up and dropped off for free! The surrounding area is also adjacent to the palace of Lijiang Tusi Mu's family, Fuguo Temple, Yushuizhai, Dongba Valley, Falcon Valley, Yulong Snow Mountain... and the beautiful Wenhai Scenic Area. You can experience and understand the local customs and traditional culture of the Naxi people from different fields and different attractions in multiple dimensions. The purpose of our B&B is to expect all employees to pay attention to every guest with 100% enthusiasm, so that guests can truly feel the professionalism of Wuerli's service and the high attention to guests. Once again, I sincerely thank you for your thoughtful sharing. We eagerly look forward to your return to Lijiang and Wen'erli to experience a different trip to Lijiang and a unique tour to Wen'erli.