Guest User
November 5, 2023
The flights and transfers were fine but the accommodation and surrounding facilities were below par as it was the end of the summer season. The Meandros is a beautiful hotel with a stunning pool area, However, it certainly isn’t 5 star. On arrival we had to write down on paper our credit card details to be able to charge to our room which I felt was inappropriate and could not use our room safe unless we paid for a key! A shower over a bath with a curtain in a dated bathroom with no proper ventilation isn’t exactly luxurious. We also had to use a towel to cover the floor drain hole to stop the stench. We stayed on the last week of the season for a much needed break. The area was very quiet as most shops and bars had shut down (not the hotels fault), for the end of summer. We were not made aware of this by Jet2 when booking the holiday. Unfortunately, it was obvious that the hotel was preparing for closure; we were told on numerous occasions that things were not available as it was “the end of season”. For example: I couldn’t have a cocktail I wanted as they didn’t want to open a new bottle. There were no ‘plain’ tea bags as it was “the end of season” etc. All of these things individually are a bit annoying but when put together, we began to feel cheated as we had paid full price. We were supposed to have a ‘show breakfast’ where your omelette was cooked to order. This was only available the first two days. On the whole, the food was quite good with plenty of choice but the last two days, the choice of food options were very poor, obviously left overs from the previous night. They ran out of eggs so people went without and the bread was stale. But on the plus side there were plenty of leftover carrots and mixed veg!!!!!! The Jet 2 rep was told of this and went to reception to talk to the manager who was not available at the time. We were informed that they would speak to us later but that never happened. There were other couples there with the same complaints, one poor couple got moved to another hotel as they were told the Meandros was closing! One of the things that will stick in our minds the most is the abundance of cats roaming around. Now I totally understand that they live there and are well looked after but they are constantly in the restaurant climbing on chairs and people , one was stopped from getting on the trays of food . The staff do remove them sometimes but only if the customers complain. The total lack of hygiene in this circumstance is not acceptable. Overall, our stay was disappointing, the staff were kind and courteous but many things that were on the web pages were just not available. If the price had reflected this it would have been a different outcome. The end of season feel was also obvious when visiting some of the Islands beauty spots where most of the facilities were also closed. We will certainly not book the last week of October (half term) again.