Hotel Zakynthos

- moet in room (in Airc.) - not enough water for everyone (They hide water in kitchen and bar) Because they dont wanna buy more. - food is normal - pool is nice - town Zakynthos is close - 30 minutes with car and you can see turtles its nice

Everything was woderfull. The staff was very friendly and happy, the breakfast was amazing and it has a lot of variety, the room was very clean and the pool was amazing. I hope to come back very soon this summer or next year. I miss yoy all already see you soon!!!

Visited this hotel as a late booking - reviews were limited but the ones we saw were mixed so took the risk. Firstly for the money we paid, including flight, we were in no way expecting luxury. What we were expecting were the basics of working toilets, air con and rooms cleaned. Sheets were changed or beds made, but that was about it. Don’t even think about looking under the bed. Made that mistake when looking for an earring had dropped. The hotel is about a 25 minute walk to the beach and the centre of the resort. There is a minibus laid on in the mornings - 10.30 - and then brings you back at 13.30. Anytime before of after that then it’s a taxi. We booked on an all inclusive basis - food was plentiful and mostly very tasty. Drinks were hit and miss but there is a vast option of ‘cocktails’ to choose from. We did go into Tsivili, a lovely relaxing place, on various occasions just to enjoy a drink from a glass and not a plastic cup! The staff are mostly pleasant and George, the manager, eager to please. We were told the hotel is undergoing refurbishment in the closed season - the cynic in me wonders if the owners were filling up the hotel knowing that all facilities were not up to scratch to help fund this?

Firstly, the management team are aware of me writing this review, I do feel it necessary to advise other travelers of the issues that we encountered. George the manager was advised of the following, • the lift was erratic, in terms of not working, when being used it would stop and lights go out, at these times the alarm was pressed, albeit no one responded. • There are no handrails, on the stairs inside the stairwell and outside from the bedrooms main block down to the pool area, therefore totally unsuitable for anybody that has a disability or has need for additional support when ascending/descending stairs. • Our party of 5 people requested twin rooms at the time of booking and followed this up with a call direct to the hotel, upon arrival we were all given double beds, this was rectified on the 2nd night. • The rooms are dated and small, the bathroom/shower room had black mold in several areas. • The food was of reasonable standard, although repetitive, the dining area is also the bar area and pool area, with metal table and chairs. No other communal area/bar. • Air conditioning did not work in Room 418 for the duration of 4 days, even though reported 3 times. • The toilets did not flush in the mornings, we asked if this was an issue on the island, apparently it wasn’t, after reporting the concern, toilets did flush on day 3. • The hotel advertises all-inclusive drinks, this is limited to local drinks, which are all served in plastic cups, this also applies to tea and coffee! (Very hot). • The plastic card holder to switch on the electricity in Room 204 is hanging from the wall, the card heated up, this was also reported. • There is a courtesy minibus that will take you to the beach daily, this leaves at 10.30 and returns at 1.30, no other buses during the day – therefore if you do go to the beach and hire the sunbeds @ 10 euros each, consider that you will need to get a taxi back. • The hotel is approx. 2 miles from Tsilivi, taxis cost is as far ranging from 10 euros to 20 euros. • Note there are no telephone in rooms, therefore unable to call to reception. • Sunbeds are dirty in desperate need of replacing. Pool dirty - see photos. Our group were looking for a restful holiday – to sit by the pool, read and eat local food, unfortunately due to the young client group that the hotel attracts this was not possible and the young groups of lads and girls were usually under the influence of alcohol and rowdy, were usually coming in around 2-4am! (Not a prob, but just be aware that alcohol did fuel a few arguments). Our expectations were not realized, unfortunately our need for a relaxing holiday did not materialize. Zante is a quiet undeveloped island, the people are nice, the hotel staff tried their best, but it just didn’t work out. The manager apologized and said that he had tried to remedy the issues raised but couldn’t resolve, he did say that the rooms were due for renovation, these are much needed and for health and safety

Lovely and helpful stuff always smile and ready to serve you . The best receptionist ever,this boy is doing his best so the client to be happy helping us and guide us where to go even when he was fully busy he find the time to help us .Amazing owner showing and helping everyone taking care for the suitcases doesn’t thinking twice for his age he carrying them to the room . Great hospitality from this people you can see in their eyes that they really care about your holidays always ready to help you what else can i say i get really suprised from this hotel the food also so tasty and homemade this hotel deserve absolutely the 4* star Thank you so much guys they was the best holidays ever for me you are just AMAZING!!! Miss you Greece 🇬🇷