As a family of four from the Czech Republic, we spent a week at the **** Zephir Hôtel & Spa on July 28. – August 3. 2024. It is rather a hotel complex consisting of several connected two-story buildings, some of which have a view of the sea. Inside the complex there is a very nice articulated outdoor pool with a lot of surrounding palm trees, which are constantly taken care of. The hotel grounds adjoin a beautiful sandy beach with plenty of umbrellas and sunbeds, which are provided free of charge. We used two double rooms about 80 m apart. Each room is equipped with a balcony, where there is a table with chairs and a small dryer for swimwear. The beds are quite comfortable. We had small, outdated, partially moldy absorption refrigerators in the rooms. Upon arrival, we discovered that one of the refrigerators could not be closed. Since even after 2 days it was not possible to get the reception staff to take any action, I removed the reason why the fridge would not close, myself. The hotel has central air conditioning which was turned off every morning around 5:30am and didn't turn on until after noon. I confess that if we had known that we were going to a hotel that turned off the air conditioning in the high season, when temperatures reached 35-41 °C in the shade, we certainly would not have chosen it. Due to the heated building, we woke up early with heat and sweat. I don't understand, if the hotel was already turning off the air conditioning, why it couldn't leave it running at least until the time breakfast starts at 6:30, when it is absolutely clear that all the guests are in the rooms. It should be noted that neither the hotel reception with the adjacent extensive lobby is air-conditioned. In the restaurant, the air conditioning only worked on some days and only very weakly. In the rooms for the first two days, the air conditioning, when it was switched on centrally, cooled well. After the remaining 5 days, however, the hotel reduced the cooling intensity, so the rooms could be around 27 °C (plus ubiquitous humidity). Basically, the hotel didn't offer any space where you could rest from the heat. The reception staff did not help us in the case of air conditioning either, referring to the fact that the timing of starting the air conditioning is the decision of the hotel manager. But I would definitely like to highlight the excellent variety of meals and drinks. The hotel operates on the principle of All inclusive, that is, all guests could eat and drink as they pleased. Many types of warm vegetables, various meats and all kinds of side dishes were always available. Also desserts, sliced watermelons and ice cream. In terms of catering, the hotel was absolutely great.
42 Reviews