Grand Hotel Zell am See
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Zell am See
Grand Hotel Zell am See
Health Protected
Esplanade 4-6, Zell am See, Salzburg State 5700, Austria
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When you a stay at Grand Hotel Zell Am See in Zell am See, you'll be on the boardwalk/promenade, within a 5-minute walk of Lake Zell and Vogtturm City Museum. This upscale hotel is 0.3 mi (0.4 km) from Zeller See Beach and 0.4 mi (0.7 km) from Ebenberg Ski Lift.Show More
We Price Match
3.9/5Good·Location: 4.1
All 74 Reviews
Amenities
Golf CourseIndoor Swimming PoolExclusive Beach AreaSkiingHorse RidingHikingCasinoSaunaSpaMassage Room
All Amenities
Surroundings
Train: Zell am See
(600m)
Landmarks: Zell am see esplanade
(270m)
Landmarks: Elisabethpark
(310m)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
7
Grand Suite
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Minibar
TV
Wardrobe
Check Availability
2
Emperor Franz Josef Suite
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Private Toilet
Shampoo
Wardrobe
Check Availability
5
Junior Suite with Lake View
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Minibar
TV
Wardrobe
Check Availability
4
Wellness Deluxe Double Room with Sauna
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Minibar
TV
Private Toilet
Check Availability
2
Wellness Deluxe Double Room with Lake View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Minibar
TV
Wardrobe
Check Availability
5
Family Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Minibar
TV
Wardrobe
Check Availability
7
Superior Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Minibar
Private Toilet
Shampoo
Check Availability
4
Comfort Room with Air Condition
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Check Availability
4
Comfort Double Room with Lake View
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Minibar
Private Toilet
Shampoo
Check Availability
6
Comfort Double Room with Lateral Lake View and Balcony
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Minibar
Private Toilet
Shampoo
Check Availability
3
Comfort Double Room
1 King bed
Free Wi-Fi
Non-smoking
Private Bath
Minibar
Private Toilet
Shampoo
Check Availability
4
Family Room with Balcony
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Minibar
TV
Private Toilet
Check Availability
9
Junior Suite with Balcony
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Minibar
Private Toilet
Shampoo
Check Availability
3
Comfort Double Room with Balcony and Partial Lake View
1 Queen bed
Free Wi-Fi
Non-smoking
Private Bath
Minibar
TV
Wardrobe
Check Availability
Hide Room Types
Guest Reviews(74)
3.9/5
Good
Verified Reviews- Cleanliness3.8
- Amenities3.9
- Location4.1
- Service3.9
Eissa Shamiyeh
April 23, 2024
I have a complaint. Yesterday, I came to breakfast according to my reservation at the hotel. I did not find a table and I did not find anyone to receive me. So I went to a table where there was no one. I sat down to eat breakfast. I was surprised that the waiter asked me to leave the table in front of everyone, which embarrassed me in front of everyone present and put me at a far table. About the people, and I had to talk to the manager Marco to solve my problem. First, he refused to shake my hand. He showed me the guest list and that I was at the bottom of the list and did not deserve to be in view. He told me that he would reserve a table for me for tomorrow, but when I arrived today, I did not find my room number on any table nor anyone to guide me. Where is the professionalism in this dealing? And the manager tells me that I am at the bottom of the list and I do not deserve your good place!!!
لا انصح ب الفندق من سوء الإدارة و سوء التعامل موظفين المطعم
إذا حجزت لا تحجز بفطور عنصريه تعامل سيء جدا من اسوء تعامل في الفنادق الي زرتها موقعه جميل ولكن إدارة سيئه
Guest User
November 3, 2023
Reception more than limited
When we booked I selected a suite for 4 people with 2 breakfasts (children do not have breakfast)
Arriving at the hotel we are charged an extra 160 euros for the children by making us pay for the children's breakfast.
Impossible to do otherwise
The welcome basket is made up of an apple!!! For a 4 star it’s more than limited… the sauna in the bathroom perfect… but impossible to stop it
No bathrobe to go down to the Spa
Hair dryer not working...
A doorman and a valet are available to customers in the hotel, we wait….. a few minutes but preference will go to the wealthiest customers of the hotel (a popular destination for travelers from the Middle East) we also have the 'I feel like the hotel is theirs!! Unfortunately no exchanges with its customers...
Magnificent SPA, perfect breakfast
Original TextTranslation provided by Google
Guest User
November 2, 2022
Overall is good. Just the hotel is old.
Guest User
April 4, 2024
Hier stimmt einfach alles. Essen, Zimmer, Wellness und das ganze Team. Eigentlich 5 Sterne. Wir waren als Familie da und uns wurde jeder Wunsch erfüllt. Egal ob beim Essen oder anderen Sachen. Wir kommen auf jeden Fall wieder. Danke an alle.
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Guest User
March 24, 2024
From start to Finnish we had a Brillent experience . Hotel is on a Lake with great views. We stayed in the annexe which was 20m from the main building. It had 2 routes to the main building. Under & over land. So no getting wet if it is raining. Room was good bit smaller than the main building but the same decor . The Staff were great. Bruno arranged a Birthday event for my wife in the Celler room. Beautifuly done and laid out. Background music and Live music arranged. 5 course meal and Birthday cake made a special memories. Thank you Bruno. Simona at reception was also very helpful and friendly. Sauna & Spa is very good. Afternoon tea was a good Bonus. Nicole the Shuttle driver was also very helpful. Taking you to exactly where you wanted to go on the mountain. Also very Friendly . Food was exceptional . Plenty of choice served to you by a waiter. Boot room was also good. Room cleaned every day . Coffee/Tea in the room+kettle. Hotel is Very close to the local bars for Apre Ski.
Guest User
March 23, 2024
Great hotel: very friendly staff (especially Rimi in the restaurant), lovely setting and excellent service. They organise live music in the restaurant or bar most evenings, which creates a lovely atmosphere. Food is very good, and also very handy to have a shuttle to and from the cable car for skiing. Room was very comfortable and spotlessly clean. Also loved having the pool and sauna to relax in after skiing. We will definitely be back.
Guest User
March 17, 2024
Third visit to this hotel and it is perfect! I cannot fault anything the staff are so friendly and helpful food fab and hotel drivers taking you to your selected tele cabin is so good. Thank you for a lovely ski holiday one day I will hopefully visit in the summer !
Guest User
March 11, 2024
Excellent hotel all round … great service, good room, very good food, we stayed half board. Well situated on the lake and central to town itself. Beautiful views and a good spa … what’s not to like. If we return to Zel am See certainly stay at the Grand.
Verified traveler
December 10, 2023
Flat pillow resulted in pain at hubby back for the rest of our trip. We stayed in various hotels prior to this and had no issue. Although they provided different types of pillows but are really flat. They damaged my luggage too. It was a new samsonite luggage I bought in Austria as the one I had was damaged by ground control at the airport. Just 1 week old and it’s damaged again, it was carried and put into our room by the valet. They offered compensation though, by waiving off our room service dinner. But I rather they be careful about handling our stuffs than such compensation.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 10:30
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Full English/Irish, Halal, Vegan, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.8/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 1894
- Number of Rooms: 131
When you a stay at Grand Hotel Zell Am See in Zell am See, you'll be on the boardwalk/promenade, within a 5-minute walk of Lake Zell and Vogtturm City Museum. This upscale hotel is 0.3 mi (0.4 km) from Zeller See Beach and 0.4 mi (0.7 km) from Ebenberg Ski Lift.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a casino and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is available for a surcharge.
Make yourself at home in one of the 131 guestrooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a casino and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is available for a surcharge.
Make yourself at home in one of the 131 guestrooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.
Services & Amenities
Most Popular Amenities
Golf Course
Indoor Swimming Pool
Exclusive Beach Area
Skiing
Horse Riding
Hiking
Casino
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingAdditional charge
Airport Pick-up ServiceAdditional charge
Airport Shuttle ServiceAdditional charge
Bar
Restaurant
Children's Playground
Kids' Club
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Indoor Swimming Pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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