Brunnmattgasse 9, Zermatt, Canton of Valais, 3920, SwitzerlandView Hotel Details
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Beausite Zermatt Guest Reviews
4.5/5
Great
135 review
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Location4.5
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(135)
Positive reviews(34)
Reviews with photos/video(16)
Awesome rooms(14)
Awesome stay(13)
Friendly staff(13)
Delicious breakfast(9)
Great swimming pool(7)
Clean and tidy(6)
Loved the view(5)
Negative reviews(1)
suggestion
Triple Room
Stayed in Apr 2024
Family
30 review
4.2/5
Very Good
Posted on Apr 16, 2024
Good: service , free shuttle service to the station, friendly staff , using l'occitane products
Could be improved: breakfast with limited choices , kind of dissapointed. Booked a triple room and I can hear people talking beside the room ( poor soundproof )
Miuchan
Matterhorn Grand Junior Suite
Stayed in Jul 2024
Family
18 review
3.7/5
Posted on Jul 10, 2024
The hotel was very clean and well designed, though it lacked facilities or a lot of space for visitors to experience or enjoy.
Kelvin
Double Room
Stayed in Oct 2023
Couples
25 review
5.0/5
Outstanding
Posted on Oct 15, 2023
Beautiful hotel!! Even though hotel was a few streets away from the station BUT free shuttle service is available. Hotel service was so good including free consultation on activity planning in Zermatt. Would definitely go back to this hotel if I’m coming back to Zermatt in future!!
Guest User
Matterhorn Junior Suite
Stayed in Jun 2023
Couples
11 review
4.7/5
Amazing
Posted on Jun 27, 2023
Room is as expected ,very clean and good view of mountain . The restaurant staff are very nice and helpful. Recommend for family vacation.
Guest User
Double Room
Stayed in Feb 2023
Couples
3 review
5.0/5
Outstanding
Posted on Feb 16, 2023
Great hotel, walking distance from Train Station. Fantastic Outdoor and Indoor pools. We will come back!
吉小子
Matterhorn Double Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 16, 2025
The counter staff is very friendly
Will take you on a tour of the hotel
The room is not big, but it is enough for use, and the mattress is very comfortable to sleep on.
Breakfast options are rich with many choices
The taste is also very good
The best thing is that there is an outdoor bathing pool
You can take a bath while looking at the Matterhorn
The view from the room balcony is great
There is no need to go outside to see the great view from the room
If we visit again, it will still be our first choice of accommodation
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cupllx
Matterhorn Corner Room
Stayed in Oct 2024
Family
26 review
5.0/5
Outstanding
Posted on Oct 26, 2024
When you look up from the hotel platform, you can see the Matterhorn. The hotel shuttle bus is unique. The hotel also has a famous hot spring swimming pool. You can rent bicycles in the hotel. The most satisfying hotel in Switzerland.
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Guest User
Matterhorn Corner Room
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 30, 2024
The hotel is in a great location. The corner rooms offer a panoramic view of the Matterhorn from both indoors and on the balcony! A shuttle bus is provided from the train station to the hotel, but it is not far to walk there.
The main colors of the room are milk tea and bean paste pink, which are soft and warm. The dry and wet separated bathrooms are spacious, with coffee machines, tea bags and kettles. Small snacks are provided every day (European desserts are not likely to fail). It's just that the coffee cups are not cleaned very well 😂.
A feature of the hotel: the cheese hot pot cabin! Reservations are required, with a separate space, and the Matterhorn view is just outside the cabin. The cabin is small and warm, with music and dedicated service. The set meal is 75 Swiss francs per person, with pickled meat cold cuts, nuts, and three kinds of mixed cheese hot pot ingredients all from the local area, and the final dessert is also very exquisite. Overall value for money!
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Yun12345
Triple Room
Stayed in Sep 2024
Family
25 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The stay experience was great! You can enjoy the Matterhorn from the hotel balcony. The hotel service was also very good, the room was large, and when I left, they asked me if I wanted water. They had bottled water from the Matterhorn. I will still choose this hotel next time I come.
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Tammany
Matterhorn Double Room
Stayed in Sep 2024
Couples
8 review
4.5/5
Great
Posted on Sep 12, 2024
1. The front desk staff is very polite and enthusiastic
2. The room is very unique and stylish
3. Many windows and beautiful views
4. Breakfast is good, but the service attitude of the man who made the omelette is very poor
5. The mattress is dented and the pillow is too soft, making it uncomfortable to sleep on.
6. The swimming pool and massage pool are comfortable and the fitness room equipment is beautiful.
7. I opened the window a little for ventilation, but a lot of mosquitoes flew in. I closed it immediately after a few minutes. The next day, after the cleaners cleaned it, all the mosquitoes were dead and no more mosquitoes flew in. I believe they have a way to kill mosquitoes and prevent them from flying in, but the corpses of mosquitoes fell on my personal belongings...
8. Check out The hotel thoughtfully arranged for a driver and a special car to take us to the train station, so we didn’t have to carry our luggage! Bonus points!
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Guest User
Matterhorn Double Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Aaaaa, the first hotel I stayed in Switzerland.
We were given a room on the top floor with a sunbathroom🛀Recently, maybe because of the mudslide, the road is not easy to walk on, so there are few people in the hotel.
Facilities: They all feel quite new. The big color TV is not available in other Swiss hotels. The overall yellow tone of the room is very warm.
Service: This must be praised!! Swiss people feel a bit xenophobic. The waiters in the hotels I stayed in later were very serious.
When you check in at this hotel in Zermatt, you will be taken to see the room first~ Everyone serves with a smile. The breakfast aunt and the front desk lady are smiling every day.
Breakfast: Great, nothing to say. You can imagine that there are also steamed dumplings, which are very suitable for Chinese stomachs.
It is a dream hotel that I will come again🏨
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SH66
Matterhorn Double Room
Stayed in Jul 2024
Couples
15 review
5.0/5
Outstanding
Posted on Aug 11, 2024
The room is very big, on the top floor, and has no balcony. (There are balconies on the lower floors, but the hotel says they are higher-class rooms.) We asked to change to a room with a balcony, and we were shown a balcony room in the annex building, which was obviously much smaller and had a bad view, so we stayed in the original large room on the top floor of the main building. After living there, we found that it didn't matter whether there was a balcony or not. A large room was better, and the luggage could be spread everywhere, and you could see the panoramic view of the Matterhorn with a very good view by opening the window. The front desk was very patient with me, and the other front desk staff were also very friendly. The concierge was very professional and provided suggestions for various routes every day. We improved the daily route according to her suggestions, which was very accurate. The best thing was the open-air bathing pool, with a water temperature of 36 degrees, and the Matterhorn was right above our heads. In addition, the hotel has a free shuttle bus parked outside the station, which can be picked up at any time when you arrive, which is very convenient.
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Guest User
Matterhorn Junior Suite
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Jan 20, 2025
Beautiful hotel with one of the best spa with sauna facing the Matterhorn as well as outdoor pool! EXCELLENT!
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Guest User
Triple Room
Stayed in Jul 2024
Family
52 review
4.5/5
Great
Posted on Jul 22, 2024
Nice hotel, the room is new and clean, the service is quite warm, and snacks are given every day. The breakfast is good. The hotel is in a good location. Although the triple room does not see the Matterhorn but faces the railway, the small balcony at the end of the corridor can be used to see the Matterhorn. There is a car to take you to the train station. In short, it is a very satisfactory stay, worth recommending!
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Anonymous User
Matterhorn Double Room
Stayed in Jul 2024
Family
85 review
4.2/5
Very Good
Posted on Jul 24, 2024
The hotel is beautiful. The room feels a bit like a log cabin. The kids like the hotel's swimming pool. The peak view room requires you to stick your head out to see the Matterhorn. We thought our room had a balcony but it didn't. The front desk service was pretty good.