Holiday Inn Express Zhangjiagang East

Holiday Inn Express Zhangjiagang East Reviews

Holiday Inn Express Zhangjiagang East

No.293 Beijing Road, Zhangjiagang, ChinaView Hotel Details
Holiday Inn Express Zhangjiagang East
Holiday Inn Express Zhangjiagang EastHoliday Inn Express Zhangjiagang EastHoliday Inn Express Zhangjiagang East
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Holiday Inn Express Zhangjiagang East Guest Reviews

4.8/5
Excellent
972 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All Reviews(972)
Positive reviews(965)
Reviews with photos/video(108)
Friendly front desk staff(161)
Delicious breakfast(125)
Classy environment(81)
Perfect for business trips(38)
Convenient parking(24)
Close to train station(19)
Stayed multiple times(8)
Tasty restaurant(7)
Negative reviews(7)
Asim Razzaq
1 King Bed Standard
Stayed in May 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on May 13, 2024
Excellent location. A lots of restaurants nearby. Friendly staff.
Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location and service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening Team
Anonymous User
2 Twin Beds Standard
Stayed in Jul 2023
Business travelers
8 review
4.5/5
Great
Posted on Jul 10, 2023
Nice hotel ! Many restaurants around. Staff is great. Good for bussiness trip. (The only thing that i dont like is carpet.)
Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening
kaiwazacky
1 King Bed Standard
Stayed in Jun 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 17, 2023
The staff are nice & friendly, enthusiastic! & Hard working! The hotel is a few minutes to go to the train station by cab! Free Coffee all day! I would stay again in this hotel when I return to this place !
Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowingour guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening
TBK
2 Twin Beds Standard
Stayed in Oct 2023
Business travelers
2 review
4.0/5
Very Good
Posted on Oct 23, 2023
Great!
Response from Property: Dear Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,IHG Social Listening Team
Jak
1 King Bed Standard High Floor
Stayed in Jul 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 27, 2023
I had a great stay for a couple of nights doing travel at a nearby area. The staff were very friendly and they were accommodating to our requests. Thank you for a great experience.
Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening
HERSSON
1 King Bed Standard
Stayed in Oct 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Jan 12, 2024
I like this hotel because you can walk around it and find some stores
Response from Property: Dear Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,IHG Social Listening Team
Tiago
1 King Bed Standard
Stayed in Apr 2023
Business travelers
6 review
3.0/5
Posted on Apr 27, 2023
the hotel has a very strong noise on the seventh floor. it's impossible to sleep. I had to ask to change floors. Breakfast is good and the hotel is close to the train station.
Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that our breakfast made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. And we apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,IHG Social Listening
Puxiaohua
2 Twin Beds Standard
Stayed in Apr 2023
Business travelers
35 review
5.0/5
Outstanding
Posted on Apr 21, 2023
We booked this hotel because is near train station. Very convenient supermarket near and restaurants.
Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening
Piaoertailuoliling
1 King Bed Standard
Stayed in May 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on May 15, 2024
The hotel has a parking lot, which is convenient for parking. The girl at the front desk was very enthusiastic and upgraded the room type for free. She also ground fresh coffee for us. The service was meticulous and made me feel warm. The room was very good, clean and hygienic. The breakfast was also rich. The hotel facilities were also complete, including a laundry room and a gym. I strongly recommend everyone to stay here
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Holiday Inn Express Zhangjiagang East and giving us your sincere evaluation. Your words contain recognition and encouragement for our hard work, which also makes us feel extremely honored. As a mid-range select service hotel under the InterContinental Hotels Group, Holiday Inn Express has a good reputation in the industry. The safe and reliable environment, warm and comfortable guest rooms, clean and refreshing hygiene, and enthusiastic service are all the characteristics of our hotel, allowing you to still feel the warmth of home during a long journey. During your stay, you can also enjoy a refreshing bath, high-quality sleep, high-speed Internet, free Chinese and Western breakfast, self-service laundry, gym and other services. We also provide free parking spaces for self-driving guests to make your travel worry-free. I sincerely look forward to having the opportunity to stay in our hotel again. I wish you a pleasant journey and a smile on your face! Holiday Inn Express Guest Care Team
Fangtouxiaoshizi
1 King Bed Standard
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on May 3, 2024
The room is well ventilated, clean and hygienic, and the bedding is comfortable. The front desk service is excellent. They prepare toy bears and delicious snacks for the children, and print the children's homework for free. The breakfast is rich in variety, and the children are 1.3 meters tall and breakfast is also free, which is really great value! The room cleaning aunt always greets people with a smile and is very friendly. The front desk guy also took the initiative to provide bottled water when checking out. I will choose Holiday Inn in the future. It's really great!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Holiday Inn Express Zhangjiagang East. We have always attached great importance to service quality and room hygiene, and always practiced that a clean environment is fundamental and high-quality service is the purpose. We wholeheartedly provide our guests with a comfortable living environment. Thank you very much for your recognition and praise, and we are also very happy to convey your praise to relevant colleagues. Refreshing baths, high-quality sleep, high-speed Internet, free Chinese and Western breakfasts, self-service laundry, free parking and other services are also the characteristics of our hotel. We sincerely hope that you can enjoy the careful care from the hotel "every meal, every night, every step" at every moment of your travel. I sincerely hope that you will have the opportunity to stay in our hotel again, and wish you a pleasant journey and a smile on your face! Holiday Inn Express Guest Care Team
Guest User
1 King Bed Standard
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 20, 2024
A very suitable hotel for business trips to Zhangjiagang. It is very close to the high-speed rail station. The front desk and cleaning staff have a very good service attitude. The daily breakfast is also very rich. The stay experience is very good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Holiday Inn Express Zhangjiagang East. As a mid-range select service hotel under the InterContinental Hotels Group, Xiaozhi is based on the concept of freshness, comfort and value for money. It is a wise choice for business travelers who pay attention to timeliness. Thank you very much for your support and recognition. A safe and reliable environment, warm and comfortable guest rooms, clean and refreshing hygiene, enthusiastic service, and exquisite and complete supporting facilities without redundant facilities are the characteristics of our hotel. Here, you can also enjoy a refreshing bath, high-quality sleep, high-speed Internet, free Chinese and Western breakfast, self-service laundry, free parking and other services. Our hotel is also in a very advantageous location. It is located on Beijing Road, Tangqiao Town, with convenient travel. The intercity railway and Yanjiang Expressway near the hotel also facilitate your travel to Shanghai and other cities in Jiangsu. I sincerely hope that you will have the opportunity to stay in our hotel again. I wish you a happy life and smooth work! Holiday Inn Express Guest Care Team
Guest User
1 King Bed Standard
Stayed in Apr 2024
Business travelers
41 review
5.0/5
Outstanding
Posted on Apr 15, 2024
The breakfast is very rich, the room is cleaned very well, the front desk service is super good, I am a member, and every time I stay, I get a free drink. The hotel has regular activities, sometimes there are eye masks, sometimes there are little bears, which is very good. Worth recommending
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Holiday Inn Express Zhangjiagang East City. Thank you very much for your recognition of our hotel and your love for our welcome drinks. Your satisfaction and praise are the best affirmation for us. As a mid-range select service hotel under the InterContinental Hotels Group, Xiaozhi is committed to providing you with exquisite facilities and distinguished services. A safe and reliable environment, warm and comfortable guest rooms, clean and refreshing hygiene, and enthusiastic service are the characteristics of our hotel. During your stay, you can also enjoy refreshing baths, high-quality sleep, high-speed Internet, self-service laundry, free parking and other services, as well as our free buffet breakfast. In addition to regular Chinese and Western meals, there are also local specialties, freshly cooked noodles with multi-flavored special dishes, freshly ground coffee, etc., to start a new day for you. We will continue to work hard and look forward to your opportunity to stay in our hotel again. I wish you a pleasant journey and a smile on your face! Holiday Inn Express Guest Care Team
Guest User
1 King Bed Standard
Stayed in Apr 2024
Family
5 review
4.7/5
Amazing
Posted on Apr 6, 2024
The service was good. The shower room in the room was leaking, and the customer service promptly arranged for repairs and room changes. The breakfast was quite rich
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Holiday Inn Express Zhangjiagang East. For a long time, we have attached great importance to the quality and connotation of service, and are committed to providing warm, thoughtful, accurate and efficient professional services to every guest. We are honored that our service has been recognized by you, which is what we should do. During your stay, you can also enjoy refreshing baths, high-quality sleep, high-speed Internet, self-service laundry, free parking and other services, as well as our free buffet breakfast. In addition to regular Chinese and Western meals, there are also local specialties, freshly cooked noodles with multi-flavored special dishes, freshly ground coffee, etc., to start a new day for you. We will continue to work hard and look forward to you having the opportunity to stay in our hotel again. I wish you a pleasant journey and a smile on your face! Holiday Inn Express Guest Care Team
Guest User
1 King Bed Standard
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 11, 2024
The hotel is in a good location, and there are restaurants and supermarkets nearby. The front desk lady is very friendly. I will stay here again next time I go on a business trip.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Holiday Inn Express Zhangjiagang East. Our hotel is strategically located on Beijing Road, Tangqiao Town, with complete surrounding facilities. We are very pleased to receive your recognition. During your stay, you can also enjoy refreshing baths, quality sleep, high-speed Internet, free Chinese and Western breakfast, self-service laundry, free parking and other services. In addition, our safe and reliable environment, warm and comfortable guest rooms, clean and refreshing hygiene, and enthusiastic service allow you to still feel the warmth of home during your long journey. It is a wise choice for business travelers who pay attention to timeliness. We will continue to work hard and look forward to having the opportunity to stay in our hotel again. I wish you a pleasant journey and a smile on your face! Holiday Inn Express Guest Care Team
Guest User
1 King Bed Standard
Stayed in Feb 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 14, 2024
The room is clean and sanitary, and the breakfast is rich. During the New Year, the front desk gave us snacks when we checked in and small gifts when we checked out. It gave us a very warm hotel service experience.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Holiday Inn Express Zhangjiagang East. When you are away from home, the most pleasant thing is that the people and things around you can show you kindness and warmth. We keep this in mind and offer warm, thoughtful and efficient services. We only hope that you can feel this joy every moment of your stay. We are very honored to receive your support and recognition of our hotel. A safe and reliable environment, warm and comfortable guest rooms, and clean and refreshing hygiene are also the characteristics of our hotel, allowing you to still feel the warmth of home during a long journey. Our free buffet breakfast has also been well received by many guests. In addition to regular Chinese and Western meals, there are also local specialties, freshly cooked noodles with multi-flavored special dishes, freshly ground coffee, etc., to start a new day for you. I sincerely look forward to having the opportunity to stay in our hotel again, and wish you a happy new year and all the best! Holiday Inn Express Guest Care Team