Holiday Inn Express Zhangjiagang Free Trade Zone Reviews
Holiday Inn Express Zhangjiagang Free Trade Zone
No.59 Zhenshan Road, Zhangjiagang, Jiangsu, 215600, ChinaView Hotel Details
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Holiday Inn Express Zhangjiagang Free Trade Zone Guest Reviews
4.7/5
Outstanding
488 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(488)
Positive reviews(478)
Reviews with photos/video(67)
Delicious breakfast(97)
Friendly front desk staff(92)
Classy environment(53)
Perfect for business trips(21)
Convenient parking(20)
Delicious buffet(9)
Tasty restaurant(8)
Amazing natural light(4)
Negative reviews(10)
Anonymous User
Superior Room (2 beds)
Stayed in Oct 2023
Family
12 review
5.0/5
Outstanding
Posted on Oct 5, 2023
Convenience is great, the hotel is very clean, not far from attractions and the city
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Response from Property: Dear guest, hello! Thank you for choosing Xiaozhi among the many brands. Although our companionship is short, it is indeed worthy of the wonderful encounter. Thank you for your enthusiastic sharing. Your praise and praise are a great encouragement to Xiaozhi. At Xiaozhijia, our service staff are enthusiastic and considerate, providing enthusiastic and considerate service at all times, and are committed to providing meticulous and thoughtful service to every customer. The hotel has a strategic location and complete living facilities around it. Everything during the journey is very convenient! Our guest rooms are cozy and fully equipped with amenities and daily necessities. The price/performance ratio is very high! We look forward to welcoming you back often. I wish you a pleasant journey! Holiday Inn Express Guest Care Team
Chengfangyuan™
Superior Room (2 Beds)
Stayed in Apr 2023
Business travelers
206 review
5.0/5
Outstanding
Posted on Apr 30, 2023
Holiday Inn Express Zhangjiagang Free Trade Zone: A Model
[I. Overview]
"Hotel comprehensive recommendation index (full score of five stars): 5 stars."
Hotel frequent traveler membership level: IHG Diamond (formerly "Zhiyue") elite for many consecutive years. Stayed in 1,129 hotels, 26 hotels in Jiangsu, and 10 hotels in Suzhou.
Comprehensive evaluation (highlights, shortcomings, regrets): It is much better than those hotels with more problems (Zhangjiagang Dongcheng, Shanghai Greenland Putuo, Qingpu New Town, Jinan Jingshi Road, etc.), and there are almost no shortcomings. Both the software and hardware are remarkable. It can be said that it is a model, model, example and perfect representative of Zhangjiagang business hotels.
【II. Guest Rooms | In Room】
"Welcome gifts and upgrade benefits: welcome drinks, welcome fruits, diamond welcome gift packages are all available (the variety of snacks is extremely rich), but no suite upgrade was given (in fact, the occupancy rate is very low, because this area is not a traditional tourist destination, and the bonus of the May Day holiday cannot be enjoyed. It is mainly business guests. In addition, the sparse crowd in the breakfast room can also determine that the occupancy rate is not high. In this case, it is a bit unreasonable to only upgrade to a slightly larger room)."
Room layout and hardware evaluation: This plot of land belongs to a developer - hotel, community, Tianshui Yaju Wedding Center, supermarket, commercial center, gym, etc., all gathered together, and the rooms that are not facing the street face the community, which is very quiet. Many developers will build a hotel when building residential buildings, so that they can reasonably avoid Shui, and whether they make money is secondary.
Minibar, bathroom accessories: Starting this year, Luckin Coffee and Zhixuan have started in-depth cooperation. All IHG members staying at Smart Choice can enjoy Luckin's first-class freshly ground Arabica coffee blended from my hometown in Yunnan and Ethiopia for free 24 hours. Diamond members will also receive a small gift box of Luckin freeze-dried coffee powder for free when they check in. Smart Choice has done a particularly good job in this regard. The standard Smart Choice official travel cup and the various varieties (the large pot coffee option is especially suitable for coffee ******* like me) are really thoughtful in choosing the colors. It's just that the empty space for the coffee machine on the first floor was uniformly moved to the entrance of the breakfast room upstairs.
Guest room view: The surrounding area is densely populated with residential areas, but the planning is reasonable and does not look messy. Among the top 100 counties in China, the four county-level cities managed by Suzhou City are among the top seven in the country every year (champion Kunshan, third place Zhangjiagang, fourth place Changshu, and seventh place Taicang), and the people are very rich.
【III. Dining】
"Executive Lounge Food Types and Services: There is a KFC downstairs (KFC with children's play area is rare in Beijing, Shanghai, Guangzhou and Shenzhen) and a noodle shop."
Hotel Breakfast and Services: Breakfast has the standard four-season desserts of Smart Choice (one each for the Beginning of Spring, Summer Solstice, Autumnal Equinox and Beginning of Winter).
Hotel Restaurant Hardware, Taste and Services: If you want to eat local cuisine, the most cost-effective one is "Qing Jiangnan" in Wuyue Plaza.
【IV. Facilities】
"Gym: The gym is not in the hotel, but cooperates with other single gyms. You can use it for free after getting a coupon at the front desk. Turn right and walk 200 meters. There are many forms of such joint gyms, such as a Smart Choice next to Disney, which also has a swimming pool."
Swimming Pool: None.
Children's Play: There are three 4A scenic spots in Zhangjiagang: Xiangshan, Jiyang Lake and Fenghuang Mountain.
Business Center: No official laundry bags from Smart Choice are provided, only ordinary plastic bags are provided. Only a symbolic fee of one cent is required for washing and drying.
[5. The Moments]
"Advantages and disadvantages: The shaving foam supplier is very poor. When I opened the shaving foam, there was no gel inside. It was empty."
Star employee's outstanding performance and commendation: The cleaning lady's attitude was not very good; the little boy at the front desk was very humble.
[6. Conclusion]
"Highlight moments of the trip: His air conditioner is Fuji, which is rare."
Nearby food, attractions, and entertainment: The Starbucks in Jingang Town is at No. 182, Changjiang Middle Road.
Hotel location and transportation: The bonded area is more than half an hour away from Zhangjiagang's long-distance bus station and Zhangjiagang high-speed railway station.
Original TextTranslated by Google
6/20
Response from Property: Dear guest, thank you for your careful review! You must be a man of considerable taste! The warm and comfortable housing environment, all-inclusive room facilities, and high-quality and warm service are the consistent purposes of the hotel. At the same time, we will share every valuable suggestion you mentioned with the hotel management, find out the deficiencies from the subtleties, maintain the good aspects, and improve the deficiencies. We always pursue to create a perfect check-in experience for our guests. We believe that you will have a new experience when you stay next time. We sincerely invite you to come again. Holiday Inn Express Guest Care Team
Guest User
Superior Room (2 Beds)
Stayed in Jun 2023
Business travelers
46 review
5.0/5
Outstanding
Posted on Jun 26, 2023
The room is clean and has wooden floors. The furniture is practical, the light switches are very convenient, the shower has plenty of water and the temperature is well regulated. The breakfast is very rich, including fruits, noodles, wontons, etc. The parking lot at Jiaotong University is free of charge. All in all, the price/performance ratio is extremely high.
Original TextTranslated by Google
Response from Property: Dear guest, welcome to our hotel. We have more than 100 guest rooms, which adopt the new generation design to add a fashionable atmosphere. When you stay here, you can enjoy the "Four King Kong" services with the characteristics of Smart Choice - rich and delicious buffet breakfast, high-quality pillow sleep, and refreshing bath. and high-speed Internet surfing. It also has a multi-functional conference hall, 24-hour self-service laundry service and ample parking spaces to meet your needs. Looking forward to your next stay! I wish you a pleasant journey. Holiday Inn Express Guest Care Team
Guest User
Superior Queen Room
Stayed in Oct 2023
Business travelers
12 review
5.0/5
Outstanding
Posted on Oct 20, 2023
Very, very satisfied, the service attitude is good, the hotel is clean and well-equipped, the stay is comfortable, I will come back next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your 5-point review. Our service is good because we have guests like you paying attention to us at all times. We are committed to providing you with a friendly and thoughtful stay experience. Keeping the environment clean and fresh at all times is our most basic commitment to our valued guests. We hope that here you will not only have a good place to rest, but more importantly, a real experience of being at home. We have all kinds of guest rooms with complete facilities, equipped with comfortable beds, ergonomic office desks and chairs, and leisure sofas for you to relax or work for a while; LCD TVs, iPod docking sound systems, high-speed Internet, leisure and entertainment Connect with the world; the intelligently designed shower system and 8-second fast constant-temperature hot water provide a hearty bath; and a sumptuous and delicious Chinese and Western breakfast in the morning will replenish the energy your body needs. We look forward to seeing you again at any time and wish you a happy life! Holiday Inn Express Guest Care Team
Guest User
Superior Queen Room
Stayed in Dec 2021
Couples
1 review
5.0/5
Outstanding
Posted on Dec 26, 2021
The little girl at the front desk, Cici Zou, upgraded us to a superior room for free and arranged it in a room near the villa area. We were very happy to catch up with Christmas Eve and received warm wishes [smile] The hotel environment is great, simple business style, first choice for business trips, floor There is KFC downstairs and a restaurant (local cuisine) next door. The barbecue is also good~ Recommended, recommended, recommended. I will tell you important things three times, hahahahaha
Original TextTranslated by Google
Response from Property: Dear guest, I am very glad that you spent a wonderful Christmas Eve at Xiaozhi. Your comments are the best affirmation and encouragement for our service. Xiaozhi strictly demands himself. In terms of service attitude, he listens carefully to the needs of guests. In terms of service efficiency, he carefully trains and guides employees to provide warm, thoughtful, fast and efficient professional services. Xiaozhijia is located in Jinfeng Commercial Plaza, Jingang Town. It only takes a few minutes to drive to Xiangshan and Shuangshan Island Scenic Areas. It is also very convenient to go to Phoenix Mountain, Jiyang Lake, Yonglian Town and other places, allowing you to easily enjoy The lively charm of Zhangjiagang. We look forward to your visit again! I wish you a pleasant journey. Holiday Inn Express Guest Care Team
Guest User
Superior Queen Room
Stayed in Dec 2021
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 25, 2021
New hotel, very close to the bonded area. The service is pretty good and the hygiene is very clean. The food in the morning is also good. The eldest sister is very enthusiastic and has a lot of food. The soup noodles are delicious. I would like to praise the waiter Xiao Wang for helping me patiently. Solved the problem and will stay here next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Holiday Inn Express Zhangjiagang Free Trade Zone and giving us high recognition in terms of location, health and service. There are more than 50 kinds of breakfast in our hotel. The noodle stall provides: three-fresh dumplings, Suzhou red noodles, scallion noodles, etc., which can bring you an energetic morning and a good and happy mood. We will continue to work hard to live up to your praise and look forward to your next visit. I wish you a happy life. Holiday Inn Express Guest Care Team
Guest User
Superior Queen Room
Stayed in Dec 2021
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 25, 2021
I come to Zhangjiagang Free Trade Zone for a business trip and stay here every time. The room is relatively clean and hygienic. The lady at the front desk, Xiao Sun, was very considerate and upgraded me to a double bed room. The breakfast in the hotel is quite good👍👍👍. Recommend everyone to stay here!
Original TextTranslated by Google
Response from Property: Dear guest, I am very glad that you spent a wonderful night at the hotel. Your review is the best affirmation and encouragement for our service, hygiene and other aspects. In the morning, we carefully serve fresh fruits and vegetables, sweet pastries, original cereals, various beverages and freshly ground coffee. We also have noodle stalls: three-fresh dumplings, Suzhou red soup noodles, scallion oil noodles, etc. You start your day full of energy. We are always waiting for your choice again. Wish you a Merry Christmas! Holiday Inn Express Guest Care Team
Guest User
Superior Room (2 beds)
Stayed in Dec 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 11, 2024
酒店離保税區挺近的,出差方便,早餐種類多,前台Cathy 服務態度不錯,下次還會來
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Response from Property: 尊敬的客人您好,感謝您的光臨。多年來我們一直秉承着“ 以客人滿意為中心” 的精神, 為每位客人創造“ 家外之家”。您的滿意就是我們熱情服務的最高境界,我們將竭盡全力,讓您在我們的酒店體驗到卓越的服務、舒適的氛圍。早餐的豐富多樣也是我們酒店的一大特色。我們努力滿足不同賓客的口味需求,為您提供高品質的餐飲服務。此外,酒店坐擁金港鎮金豐商業廣場,驅車僅需數分鐘即可抵達香山和雙山島風景區,前往鳳凰山、暨陽湖、永聯小鎮等地也十分便捷,令你輕鬆領略張家港的鮮活魅力。期待與您的下一次相遇,祝您旅途愉快!智選假日賓客關懷團隊
Response from Property: 尊敬的客人,感謝您的光臨。全心全意為賓客提供熱情的服務,乾淨整潔的入住環境是我們貫穿全程的服務理念,我們時時刻刻認真付諸於行動,衹為給您的旅程帶去一份美好的記憶。酒店擁金港鎮金豐商業廣場,周邊豐富的餐飲選擇,如肯德基、東北鐵鍋燉、本幫麪館和東北燒烤等,確實為賓客提供了極大的便利與美食享受。您的滿意是我們不斷前進的動力,也是對我們團隊努力的最大認可。期待在未來的日子裏,您能再次光臨,讓我們有機會繼續為您提供更加優質的服務與體驗。再次感謝您的支持與信賴,祝您生活愉快,期待再次相見!智選假日賓客關懷團隊
Guest User
Superior Room (2 Beds)
Stayed in Dec 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 9, 2024
周邊環境很好,帶朋友去了香山湖,前台小張很熱心,下次來還會選擇這家酒店
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Response from Property: 尊敬的客人,感謝您的入住。我們始終堅信,優質的服務是酒店的靈魂所在。從您踏入酒店的那一刻起,每一位員工都懷着誠摯之心,關注您的每一個需求。我們酒店坐擁金港鎮金豐商業廣場,驅車僅需數分鐘即可抵達香山和雙山島風景區,前往鳳凰山、暨陽湖、永聯小鎮等地也十分便捷,令你輕鬆領略張家港的鮮活魅力。同時,我們提供的免費停車場,滿足您的需求。期待您的再次光臨,祝您旅途愉快。智選假日賓客關懷團隊
Response from Property: 尊敬的客人,感謝您入住我們酒店。作為洲際酒店集團旗下的智選假日酒店,小智秉承舒適、便捷、物有所值的全新酒店理念,是商務出行與休閑旅遊的智慧之選。我們的團隊始終致力於確保每一位客人在小智家的每一個細節中都能感受到温馨與關懷。無論是從入住到退房的全程服務,還是日常生活中的點滴細節,我們都力求做到最好,讓您感受到家一般的舒適與安心。同時我們注重每一個細節,確保衞生標準達到最高要求,讓您在旅途中也能感受到家的温暖和安心。誠摯邀請您再次蒞臨,祝您旅途愉快!智選假日賓客關懷團隊
Response from Property: 親愛的賓客您好,感謝您百忙中對小智的好評。看到您能滿意而歸,小智瞬間覺得動力十足!對於出門在外的旅者來説,重要的不僅僅是環境的整潔度,睡眠的舒適感,更重要的是能否感受到來自酒店人性化關懷的温暖。小智一直牢記這一理念,以貼心、細膩、高效之服務,努力令您的旅途盡善盡美。同時,我們也很高興能夠為您提供美味的早餐,您的肯定,這讓我們對早餐的品質更有信心。真誠期盼您的再次光臨,祝您旅途愉快! 智選假日賓客關懷團隊
Response from Property: 尊敬的客人,感謝您對我們一如既往的支持與認可。我們深知出門在外,乾淨整潔是最最重要的,我們感同身受,所以,我們日常的清潔工作,從大堂至客房的每個角角落落,都一絲不苟,細緻入微,力求呈現給大家完美無瑕的入住空間,讓大家安心,放心。我們總是以您的滿意為最高服務宗旨,耐心、誠心、熱心的為您提供服務,給您提供一處最安心的休息站,為更高效的工作做足準備。我們尤其重視客人居住時的舒適度體驗,從房間的每一處細節到整體的設施設備,都力求盡善盡美。誠邀您再次光臨,祝您旅途愉快。智選假日賓客關懷團隊
Response from Property: 尊敬的客人,感謝您的光臨。我們始終相信,優質的服務不僅僅在於滿足賓客的基本需求,更在於用心去感受賓客的每一個細節,讓賓客感受到家的温暖與關懷。客房的明亮與乾淨是我們一直以來的追求,旨在為每一位賓客營造一個温馨舒適的休憩空間。我們還有智能送物機器人 小智化身行走的小可愛,隨時準備送物上門。在酒店裡偶遇它,觸發智能對話令人忍俊不禁。忙碌小聲音隨處可見,不經意點亮您的愉悦時光。歡迎您再次蒞臨,祝您旅途愉快!智選假日賓客關懷團隊