Orange Hotel (Zhangjiagang Street )

Orange Hotel (Zhangjiagang Street ) Reviews

Orange Hotel (Zhangjiagang Street )

South Gate of Kaili department store, 89 Shazhou Middle Road, yangshe Town, Zhangjiagang, ChinaView Hotel Details
Orange Hotel (Zhangjiagang Street )
Orange Hotel (Zhangjiagang Street )Orange Hotel (Zhangjiagang Street )Orange Hotel (Zhangjiagang Street )
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Orange Hotel (Zhangjiagang Street ) Guest Reviews

4.8/5
Excellent
523 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(523)
Positive reviews(516)
Reviews with photos/video(89)
Classy environment(63)
Large rooms(48)
Delicious breakfast(48)
Near shopping area(42)
Friendly front desk staff(33)
Convenient for shopping(28)
Perfect for business trips(15)
Parking difficult(13)
Negative reviews(7)
기환
Guestroom - Double Occupancy
Stayed in Sep 2023
Business travelers
1 review
4.2/5
Very Good
Posted on Sep 25, 2023
Service, the location is very satisfactory There are many shopping streets around the hotel The breakfast was mainly Chinese food, but if there are many foods that visitors from other countries can eat without burden, I think many customers will come to visit The cleanliness of the room was satisfactory, but I couldn't see the outside view from the window It was bad because the broken glass and the advertising tent at the department store were covered out of the window Overall, it was a normal feeling of satisfaction
Response from Property: Dear Guest, Hello! Thank you for your comments, your support and encouragement are our biggest motivation to move forward. Orange Hotel constantly strives to create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Orange is looking forward to welcoming you again!
Guest User
Guestroom - Double Occupancy
Stayed in Jan 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jan 17, 2024
The room is large, comfortable and quiet. The self-service washing machine and food delivery robot are very convenient. The service at the front desk is great and friendly.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! By chance, we met you. By chance, you chose us. There are too many choices in life. Every choice you make is a kind of fate. Thank you for your thoughtfulness. , your care will surely gain a lifetime of warmth. Looking forward to seeing you again!
Guest User
Guestroom - Double Occupancy
Stayed in Jan 2024
Friends
12 review
5.0/5
Outstanding
Posted on Jan 6, 2024
The room is large and clean. The hotel staff are very polite. The breakfast is rich and delicious. There is also a self-service laundry room and gym. I am very satisfied.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Sometimes happiness is just a feeling. As long as we feel it with our heart, it always lingers around us. Many things in our memory are because the feeling of happiness remains unchanged no matter how long it lasts. Enjoy life, share joy, thank you for your love for us, because of you, we are happy!
Caomeimianhuatangyyy
Guestroom (2 beds)
Stayed in Jan 2024
Family
10 review
4.2/5
Very Good
Posted on Jan 17, 2024
It is more convenient to travel around. The shower gel and hand sanitizer are only 1/4, and the quantity is a bit small.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Orange Hotel. We are very happy that you had a pleasant stay in the hotel. Thank you for your support and trust in the hotel. We also thank you for your valuable suggestions for the hotel. We will continue to work hard to provide you with a more comfortable and warm hotel. Check-in experience. Looking forward to your visit and patronage again!
Eason92
Guestroom (2 beds)
Stayed in Dec 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Jan 23, 2024
The sound insulation is very good. The location is also good. The price is reasonable. It's not difficult to find in the alley.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation. Thank you for your support of the hotel!
Guest User
Guestroom - Double Occupancy (Double bed)
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 10, 2024
good service Environment: The room is large and clean
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Sometimes happiness is just a feeling. As long as we feel it with our heart, it always lingers around us. Many things in our memory are because the feeling of happiness remains unchanged no matter how long it lasts. Enjoy life, share joy, thank you for your love for us, because of you, we are happy!
Guest User
Guestroom - Double Occupancy
Stayed in Nov 2023
Family
5 review
5.0/5
Outstanding
Posted on Jan 1, 2024
The service is very good. The room is clean and tidy
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your love at first sight orange! Beautiful time, you will meet someone's eyes inadvertently, and you will be sailing in the words. I met you unexpectedly this time. Thank you for this fate. We will cherish it even more and look forward to seeing you next time! Wish you: be well!
Guest User
Guestroom - Double Occupancy
Stayed in Jan 2024
Business travelers
31 review
5.0/5
Outstanding
Posted on Jan 19, 2024
The room is very clean and soundproofed.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thanks for coming back! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, and warmth is memory. The vicissitudes of life have changed, but the warmth in memory remains unchanged. I hope Orange will be warm in your memory forever! Welcome back often! Wish you: be well!
Guest User
Standard Room
Stayed in Dec 2023
Other
1 review
2.0/5
Posted on Jan 22, 2024
The room was not clean, I won't come again
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. The hotel is constantly developing and the facilities you see will continue to be improved. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better services. Please believe that we want to do more for our guests. Orange Hotel welcomes you to stay again!
Anonymous User
Guestroom - Double Occupancy (Double bed)
Stayed in Jan 2023
Business travelers
27 review
1.0/5
Posted on Jan 18, 2023
I wanted to take a shower and go to bed after 4:00 in the morning, but I turned on the water for more than 20 minutes and there was no hot water. I asked the front desk and told me that I would wait until after 8:00 in the morning for the people from the engineering department to look at it. I asked for a refund. The room was rejected, and I had no choice but to call the police to deal with it. In the end, the police station asked the store for a refund. After the matter was resolved, the old security guard came to drive me out of the room. During the process, the old security guard tried to break into the room without my permission. My room, my girlfriend was still asleep in the room at the time, I asked the old man why he was in there, he said he wanted to see if there was no hot water, you should see if there was no hot water, can't you go to a room with no one? May I ask whether you want 🈶️ no 🈶️ hot water or do you want to peep into other people's privacy? The hotel has not given me an explanation so far. I called Huazhu customer service to complain, and Huazhu said that the person in charge of the hotel reimbursed me for the fare? I heard it was really funny, how can I be reimbursed? How will I be reimbursed? I was confused! I still have the video of the old man breaking in that day!
Original TextTranslated by Google
Response from Property: Dear guest, we apologize for the problems you encountered during your stay, and we have communicated with relevant departments to thoroughly investigate the matter. The hotel will retrain and make sure this type of problem doesn't happen. We will continue to strive to improve every detail and look forward to your next visit!
Anonymous User
Guestroom (2 beds)
Stayed in Jan 2024
Friends
6 review
5.0/5
Outstanding
Posted on Jan 16, 2024
Good service, clean room
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your choice every time is our great honor, and we are delighted by your consistent support for us. Looking forward to seeing you again!
Jinshengnishiwodexiaotaiyang
Superior Room (Double Bed)
Stayed in May 2022
Business travelers
5 review
1.7/5
Posted on May 23, 2022
1.380 more than one night in the hotel, the shower gel bottle is empty, the body is wet when taking a shower, and I use shampoo to shower~ 2. There is no laundry detergent in the laundry room. When I asked the waiter for it, I was told to use softener~ 3. Breakfast is purely a fool. It is understandable not to dine in, but the food is really not flattering. See the picture below for breakfast.
Original TextTranslated by Google
Response from Property: Thank you for your choice and feedback. We apologize for the less than pleasant experience this brought you. Although the shower gel seems to be very little, there are still some. If you don’t have enough, we can deliver it to your room at any time. Due to some logistics problems, the laundry detergent did not arrive in time, and in order to cooperate with the epidemic prevention, we did not Open for dine-in, we apologize for the inconvenience caused to you. We have passed your feedback to the store manager and made improvements immediately. I believe that our colleagues will be more meticulous in serving customers in the future. We apologize again for your displeasure, and look forward to your next stay to experience our better service.
Guest User
Superior Room (Double Bed)
Stayed in Nov 2023
Business travelers
46 review
5.0/5
Outstanding
Posted on Jan 4, 2024
Clean and good service
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation! Your encouragement is the source of our energy, and your favor is the vitality for us to move forward. Thousands of words can be condensed into one sentence. Thank you for your support of the hotel!
Guest User
Guestroom (2 beds)
Stayed in Jan 2024
Business travelers
32 review
5.0/5
Outstanding
Posted on Jan 19, 2024
The room was OK!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your love at first sight orange! Beautiful time, you will meet someone's eyes inadvertently, and you will be sailing in the words. I met you unexpectedly this time. Thank you for this fate. We will cherish it even more and look forward to seeing you next time! Wish you: be well!
Guest User
Guestroom - Double Occupancy (Double bed)
Stayed in Sep 2021
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 17, 2021
Breakfast is good, worth 48 yuan, location is ok, environment is ok, I prefer the office area, suitable for small teams to work overtime, and then you can turn on the air conditioner, turn on the light and turn on the TV, etc. The toilet is very warm and convenient.
Original TextTranslated by Google
6/8
Response from Property: Dear guest, every time you choose is our great honor, your consistent support to us makes us very happy, and we look forward to meeting you again