Zhangjiajie Xijian Inn (Wulingyuan Mark Store)

Zhangjiajie Xijian Inn (Wulingyuan Mark Store) Reviews

Zhangjiajie Xijian Inn (Wulingyuan Mark Store)

60 meters southeast of the intersection of Junyu Road and Tuofeng Road, Zhangjiajie, ChinaView Hotel Details
Zhangjiajie Xijian Inn (Wulingyuan Mark Store)
Zhangjiajie Xijian Inn (Wulingyuan Mark Store)Zhangjiajie Xijian Inn (Wulingyuan Mark Store)Zhangjiajie Xijian Inn (Wulingyuan Mark Store)
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Zhangjiajie Xijian Inn (Wulingyuan Mark Store) Guest Reviews

4.7/5
Outstanding
678 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(678)
Positive reviews(672)
Reviews with photos/video(345)
Convenient location(166)
Close to scenic area(76)
Large rooms(70)
Many dining options(49)
Loved the view(34)
Quiet & comfortable(34)
Good sound insulation(18)
Offers pick-up/drop-offs(5)
Negative reviews(6)
Haren J
Romantic Super Room (Double Bed)
Stayed in May 2024
Couples
5 review
5.0/5
Outstanding
Posted on May 6, 2024
Big clean room located near to Zhangjiaje Forest park entrance east gate. Lot of restaurants, groceries and street food can be found nearby. Hotel owner even helped us to keep our leftover food in their personal refrigerator and heat it next day. Also provided us some sweet potatoes which was yummy. I was able to communicate with owner via WeChat and he was really helpful and responsive.
Response from Property: Thank you for your praise! Staying at the welcome inn is as easy and comfortable as returning home, with spacious, neat, clean and well-equipped rooms. We provide discount ticket service for purchasing agents and provide planning of play routes to make it easy for you to play here. I look forward to seeing you again. I wish you a pleasant journey.
SophieJulien
Romantic Super Room (Double Bed)
Stayed in Mar 2024
Couples
14 review
4.7/5
Amazing
Posted on Apr 1, 2024
Very close to the east gate entrance to the park. Owner is very helpful and can give maps and tips on how to spend your time in the park. Room was as the photos - large and clean with all facilities. But the bed was one of the hardest we've ever slept on which meant we didn't sleep well.
Response from Property: Thank you very much for your praise.we try our best to provide quality service and comfortable accommodation to our guests. We can plan the route and itinerary for you. Make it easy for you to play zhangjiajie. I am sorry to make you think the bed is little hard.most our guests feel okay. We will buy some cushions later for guests who like to sleep in soft beds.finally have a nice life.
Guest User
Cozy Double Room
Stayed in Jun 2024
Friends
4 review
4.2/5
Very Good
Posted on Jun 7, 2024
The location is great, 5 mins to wulingyuan entrance to visit Zhangjiajie national forest park. The staffs are very helpful and give advices for the trip plan.
Response from Property: Thank you for your praise! Staying at the welcome inn is as easy and comfortable as returning home, with spacious, neat, clean and well-equipped rooms. We provide discount ticket service for purchasing agents and provide planning of play routes to make it easy for you to play here. I look forward to seeing you again. I wish you a pleasant journey.
Guest User
Cozy Double Room
Stayed in Nov 2023
Couples
30 review
4.7/5
Amazing
Posted on Dec 7, 2023
Great location 5 minutes from the gates for the park. Very helpful owner that took the time to give us information on the area and hike itineraries, thanks again ! The room was comfortable but had a bad smell coming from the bathroom and the shower head was broken with water going everywhere.
Response from Property: Thank you for your positive feedback. Your recognition is the biggest driving force for our progress, and we will continue to strive to provide high-quality service to our customers. We look forward to your visit again and wish you a happy life
JadeChong
Cozy Double Room
Stayed in May 2024
Friends
6 review
4.5/5
Great
Posted on May 31, 2024
Room is big and clean but the drain in the toilet is extremely smelly. The manager is kind enough to compensate us by providing a taxi transfer to our next destination.
Response from Property: Thank you for your praise. The sewer pipe has been modified, and now the problem has been solved, and there is no smell in the bathroom. Have a nice travel day
Guest User
Cozy Double Room
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 11, 2024
Many thanks for the excellent service and support, the hotel location was great, less than five minutes walk to the Wulingyuan entrance. Room was good and clean. Plenty of restaurants and shops near by. The lady there was friendly, they help us to secure the ticket to Zhangjiajie, Wulingyuan and the Glass Bridge. These had save us a lot of time and trouble. Highly recommended to this friendly homestay, not expensive and value for money.
Response from Property: Thank you for your praise! Staying at our inn is as easy and comfortable as returning home, with spacious, neat, clean and well-equipped rooms. We can provide you with professional itinerary so that you can easily play around Zhangjiajie.Looking forward to your coming again, I wish you a happy life!
Supamart
Cozy Double Room
Stayed in Nov 2023
Friends
4 review
5.0/5
Outstanding
Posted on Nov 28, 2023
The room is very clean and convenient. The location is near the east gate and easy to walk. There is a lot of food around hotel. Also staffs are willingly service and very freindly, he helps me plan my trip completely .
Response from Property: Thank you for your positive feedback. Your recognition is the biggest driving force for our progress, and we will continue to strive to provide high-quality service to our customers. We look forward to your visit again and wish you a happy life.
Guest User
Family Friendly Room
Stayed in Dec 2023
Family
8 review
5.0/5
Outstanding
Posted on Dec 29, 2023
All are good except the air con doesn't kept us very warm. Owner are very kind and helpful
Response from Property: Thank you for your praise. We clean and check the hygiene carefully. It is our service tenet at Xijian Inn to make guests comfortable and have fun. Thank you for your stay. We look forward to your visit again. I wish you a happy life!
Till casket
Family Friendly Room
Stayed in Dec 2023
Friends
12 review
4.5/5
Great
Posted on Jan 10, 2024
Staff was welcoming and polite ..location is perfect
Anonymous User
Family Friendly Room
Stayed in Jul 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jul 6, 2024
The room is close to the south gate of the forest park, there are many restaurants, it is convenient, the boss is enthusiastic, and there will be route guide recommendations when you arrive.
Original TextTranslated by Google
Response from Property: Thank you for your good review! Sorry, let me correct you. We are at the East Gate, not the South Gate. Staying at Xijian Inn is as relaxing and comfortable as returning home. The rooms are spacious, neat and clean, and the facilities are complete. We can provide you with professional itinerary arrangements, so that you can easily enjoy Zhangjiajie without any pitfalls. Looking forward to your visit again and wish you a happy life!
Lengjun℡
Cozy Double Room
Stayed in Jul 2024
Other
2 review
5.0/5
Outstanding
Posted on Jul 5, 2024
The boss is very enthusiastic and the service is good. He helps to plan the route and you can buy tickets with some discounts. The nearby restaurants are delicious and not expensive. The key is to use the room card to eat and you can get a discount. The sanitation is very clean. The inn is only more than 300 meters away from the scenic area on foot, which is very convenient. The facilities are complete and the sanitation is clean. The environment is very good. You can see the mountain view from the room, which is very good and worth recommending
Original TextTranslated by Google
Guest User
No B Moutian Double Room
Stayed in Jul 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jul 4, 2024
The boss is very good at service and can help you buy discounted tickets. The environment is very good and you can see the mountain view from the room. The sanitation is super clean and the quilt is snow-white. The facilities are complete and the boss also prepared a disposable toilet mat, which is very warm.
Original TextTranslated by Google
Response from Property: Thank you for your praise! Staying at Xijian Inn is as relaxing and comfortable as returning home. The rooms are spacious, neat and clean, and the facilities are complete. We can provide you with professional itinerary arrangements, so that you can easily enjoy Zhangjiajie without any pitfalls. Looking forward to your visit again and wish you a happy life!
Guest User
Romantic Super Room (Double Bed)
Stayed in Jun 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jul 2, 2024
The boss is very polite and the location is convenient. Five minutes walk to the east gate entrance. Ten minutes to the bus station. There is a snack street downstairs. Very good
Original TextTranslated by Google
Response from Property: Thank you very much for your praise. Your satisfaction is the greatest motivation for our progress. We will continue to work hard to serve every guest. I wish you a pleasant journey!
Guest User
No B Moutian Double Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 1, 2024
The hotel is very clean and very close to Wulingyuan Scenic Area, making it easy to enter. The hotel owner is very nice and helpful in helping us with our guide. We hiked during the day and there was a night market next to us at night, so we could go shopping and eat.
Original TextTranslated by Google
Response from Property: Thank you for your praise! Staying at Xijian Inn is as relaxing and comfortable as returning home. The rooms are spacious, neat and clean, and the facilities are complete. We can provide you with professional itinerary arrangements, so that you can easily enjoy Zhangjiajie without any pitfalls. Looking forward to your visit again and wish you a happy life!
Guest User
Romantic Super Room (Double Bed)
Stayed in Jun 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 24, 2024
The inn is very close to the landmark gate of the forest park, and the surrounding facilities are very good. There is a snack street, supermarket and inexpensive restaurants at the door. The owner and his wife are very enthusiastic. They provide customized tourist routes and recommend delicious and inexpensive restaurants nearby. The 2-meter king-size bed room we booked is really super big, and the bathroom is also very clean. Give it a five-star praise!
Original TextTranslated by Google
Response from Property: Thank you for choosing us and giving us the best evaluation. Providing guests with comfortable accommodation and quality services is our service tenet. In addition, we can also provide guests with reasonable itinerary arrangements and purchase discounted tickets, so that you don't have to worry about travel strategies and can easily enjoy the happiness brought by travel. Finally, I wish you a pleasant journey!