Zhangjiajie Junlan Hotel (Tianmen Mountain Cableway Station) Reviews
Zhangjiajie Junlan Hotel (Tianmen Mountain Cableway Station)
China/Hunan/Zhangjiajie/Yongding District/1000 meters south of Tianmen Mountain Cableway, Yongding District, Zhangjiajie, Hunan, ChinaView Hotel Details
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Zhangjiajie Junlan Hotel (Tianmen Mountain Cableway Station) Guest Reviews
4.7/5
Outstanding
200 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(200)
Positive reviews(195)
Reviews with photos/video(66)
Friendly owner(129)
Offers pick-up/drop-offs(35)
Convenient location(29)
Delicious breakfast(17)
Would stay again(7)
Garden view(5)
Close to airport(4)
Has rooms for families(3)
Negative reviews(5)
Guest User
Qian Yun Quadruple Family Suite
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Great service from host, pick us up from HAR station for free with nice merz 7seater car, room was perfectly arranged with new renovation only downside was the bathroom floor gets soaked with water because the drainage towards the drainpipe hole likely did not have enough slope towards it , will definitely re visit again
Response from Property: Thank you for your praise of our Junlan Hotel. You can make an appointment for a pick-up and drop-off service (the highest standard of car models: Mercedes-Benz Sprinter:) My house is decorated according to 4-diamond quality. My house is within a 15-minute walk from the Tianmen Mountain Cableway and about a 5-minute drive. The bus terminal is near my house, about a 5-minute walk, and an 8-minute walk from Zhangjiajie Railway Station. The airport and high-speed rail station are within a 15-minute drive. There is a direct link to every scenic spot in Zhangjiajie. My wife and I will carefully explain the planned route to every guest who comes to my house, so that every guest will not go the wrong way and will see beautiful scenery. The tour route will be adjusted reasonably according to the weather. We can also help each guest book discounted tickets for all scenic spots. There is a flower garden on the roof of my house, with fitness and leisure, self-service barbecue grills, and birthday ports, family parent-child activities, friends gatherings, etc. Your satisfaction is our pursuit. Looking forward to your next visit
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Guest User
Special Queen Room
Stayed in Dec 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 2, 2025
It was an amazing Hotel, very friendly staff. They helped me with every request and responded very quickly. They took a lot of time to explain me the possible visits and gave great tips.
Response from Property: 謝謝親對我們郡瀾酒店的好評,可預約接送站二選一服務(車型最高標準:奔馳斯賓特:)我家是按4鑽品質裝修,我家離天門山索道步行15分之內,駕車約5分鐘,汽車總站就在我家附近,步行約5分鐘,張家界火車站步行8分鐘,飛機場,高鐵站車程約15分以內,去張家界每個景區都有直達🚗,來我家的每位客人我和我老婆都會細心講解 規劃線路,做到每位客人不走錯路,也會看到美麗的風景,根據天氣合理調整遊玩路線,也可以幫每位客人帶訂所有景區優惠門票, 。我家樓頂有花🌸園,有健身休閑,自助燒烤爐,也可以舉辦生日port,家庭親子活動,朋友聚會等等。 你的滿意就是我們的追求 期待你們下次的到來
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Yusuf
Deluxe Rain Listening Scenic View Double Bed Room
Stayed in Dec 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Excellent , very helpful staff. They even gave me a map and numbered all the sites I should see. They were very accommodating even borrowed me a charger , they even used a translator App to try to communicate with me in English. I would highly recommend this hotel especially if you want to be closer to Tianmen mountain.
Response from Property: 謝謝外國友人對我們郡瀾酒店的好評,可預約接送站二選一服務(車型最高標準:奔馳斯賓特:)我家是按4鑽品質裝修,我家離天門山索道步行15分之內,駕車約5分鐘,汽車總站就在我家附近,步行約5分鐘,張家界火車站步行8分鐘,飛機場,高鐵站車程約15分以內,去張家界每個景區都有直達🚗,來我家的每位客人我和我老婆都會細心講解 規劃線路,做到每位客人不走錯路,也會看到美麗的風景,根據天氣合理調整遊玩路線,也可以幫每位客人帶訂所有景區優惠門票, 。我家樓頂有花🌸園,有健身休閑,自助燒烤爐,也可以舉辦生日port,家庭親子活動,朋友聚會等等。 你的滿意就是我們的追求 期待你們下次的到來
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AsierGa
City Fireworks Standard Twin Room
Stayed in Jun 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Simply perfect. The hotel is awesome. The room is new and the facilities are super complete. It's is located 5 min walking from the cable car station. The staff is super kind. They offer really good tips to visit the mountain. The breakfast is home made and super tasty. In conclusion, I will highly recommend to stay in this hotel to anyone who wants to explore the city and the mountain.
Response from Property: Translating Chinese is perfect. This hotel is amazing. The room is very new and the facilities are very complete. It is a 5-minute walk from the cable car station. The staff is very friendly. They provide many suggestions for visiting the mountain. Breakfast is homemade and very delicious. All in all, I highly recommend this hotel to anyone who wants to explore the city and mountains. Thank you Mongolian friends for the good comments about my home: Junlan Hotel. My husband and I are very warm to the guests who come to our home, no matter where they are from. Our home has received guests from many countries who travel by themselves, and all of them are free of charge. Carefully explain the route and planning of Zhangjiajie scenic spots, and change the order of tours due to Tianqi's reasons, so that you will not forget this trip when you come to Zhangjiajie. You can also book discount tickets for each scenic spot. My house has a buffet breakfast, a self-service Gangqin performance, and 💐 on the roof. Park fitness area, self-service barbecue area, laundry and drying area, etc. Guests from all over the world are welcome to come to Zhangjiajie for sightseeing and tourism: Junlan Hotel: Welcome you
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marinara701
City Fireworks Standard Twin Room
Stayed in Nov 2024
Family
13 review
5.0/5
Outstanding
Posted on Dec 16, 2024
We really enjoyed our stay here !! The room is cozy and location is great to visit Tianmen Mountain ! Many thanks to the hosts for their hospitality and kind assistance during our stay !
Response from Property: 謝謝親對我們郡瀾酒店的好評,可預約接送站二選一服務(車型最高標準:奔馳斯賓特:)我家是按4鑽品質裝修,我家離天門山索道步行15分之內,駕車約5分鐘,汽車總站就在我家附近,步行約5分鐘,張家界火車站步行8分鐘,飛機場,高鐵站車程約15分以內,去張家界每個景區都有直達🚗,來我家的每位客人我和我老婆都會細心講解 規劃線路,做到每位客人不走錯路,也會看到美麗的風景,根據天氣合理調整遊玩路線,也可以幫每位客人帶訂所有景區優惠門票, 。我家樓頂有花🌸園,有健身休閑,自助燒烤爐,也可以舉辦生日port,家庭親子活動,朋友聚會等等。 你的滿意就是我們的追求 期待你們下次的到來
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Alex FAlm
Tianmen Mountain View Deluxe Family Suite
Stayed in Nov 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Nov 23, 2024
I went with my friends and honestly I really enjoyed the experience. The hotel was amazing. We felt comfortable from the beginning, the rooms were clean and the breakfast really good (specially the rice).
They helped us a lot helping us booking the activities and were also really kind all the time.
We all agreed to come here again if we come back to China.
It was a pleasure, they deserve more recognition.
Response from Property: 謝謝外籍友人對我們郡瀾酒店的好評,可預約接送站二選一服務(車型最高標準:奔馳斯賓特:)我家是按4鑽品質裝修,我家離天門山索道步行15分之內,駕車約5分鐘,汽車總站就在我家附近,步行約5分鐘,張家界火車站步行8分鐘,飛機場,高鐵站車程約15分以內,去張家界每個景區都有直達🚗,來我家的每位客人我和我老婆都會細心講解 規劃線路,做到每位客人不走錯路,也會看到美麗的風景,根據天氣合理調整遊玩路線,也可以幫每位客人帶訂所有景區優惠門票, 。我家樓頂有花🌸園,有健身休閑,自助燒烤爐,也可以舉辦生日port,家庭親子活動,朋友聚會等等。 你的滿意就是我們的追求 期待你們下次的到來
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Guest User
Qian Yun Quadruple Family Suite
Stayed in Nov 2024
Family
1 review
4.0/5
Very Good
Posted on Nov 28, 2024
Value for money!! The owner was extremely gracious and generous with their service. Picked and dropped us off. Personally took us part of the way to the Tianmen shan cable car station (10min walk from the hotel) and found us when we were lost in the city. Provided lots of information and travel tips for our itinerary and were easily accessible on WeChat throughout our stay. Helped us book our tickets for very honest and reasonable prices. Should be noted that the buffet breakfast was catered for early risers and the hotel building is old but there are partial renovations. Overall, highly recommend for an extremely affordable stay with very personalised and attentive service.
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Response from Property: 謝謝親對我們郡瀾酒店的好評,可預約接送站二選一服務(車型最高標準:奔馳斯賓特:)我家是按4鑽品質裝修,我家離天門山索道步行15分之內,駕車約5分鐘,汽車總站就在我家附近,步行約5分鐘,張家界火車站步行8分鐘,飛機場,高鐵站車程約15分以內,去張家界每個景區都有直達🚗,來我家的每位客人我和我老婆都會細心講解 規劃線路,做到每位客人不走錯路,也會看到美麗的風景,根據天氣合理調整遊玩路線,也可以幫每位客人帶訂所有景區優惠門票, 。我家樓頂有花🌸園,有健身休閑,自助燒烤爐,也可以舉辦生日port,家庭親子活動,朋友聚會等等。 你的滿意就是我們的追求 期待你們下次的到來
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Guest User
City Fireworks Standard Twin Room
Stayed in Nov 2024
Couples
7 review
4.5/5
Great
Posted on Nov 24, 2024
Very nice hotel, the receptionist is very helpful and suggested a tasty and traditional restaurant for dinner, even helping us with the order. They provide free drop off to the train station. Breakfast is available from 7am
Response from Property: 謝謝親對我們郡瀾酒店的好評,可預約接送站二選一服務(車型最高標準:奔馳斯賓特:)我家是按4鑽品質裝修,我家離天門山索道步行15分之內,駕車約5分鐘,汽車總站就在我家附近,步行約5分鐘,張家界火車站步行8分鐘,飛機場,高鐵站車程約15分以內,去張家界每個景區都有直達🚗,來我家的每位客人我和我老婆都會細心講解 規劃線路,做到每位客人不走錯路,也會看到美麗的風景,根據天氣合理調整遊玩路線,也可以幫每位客人帶訂所有景區優惠門票, 。我家樓頂有花🌸園,有健身休閑,自助燒烤爐,也可以舉辦生日port,家庭親子活動,朋友聚會等等。 你的滿意就是我們的追求 期待你們下次的到來
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Steve
Wangshu Business Standard Twin Room
Stayed in Oct 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Nov 15, 2024
The people here are incredibly helpful and friendly. They went out of their way to help me.
The hotel is well located for the local tourist spots and the rooms are perfectly fine.
Response from Property: 謝謝尊貴的國際友人對我們郡瀾酒店的好評,可預約接送站二選一服務(車型最高標準:奔馳斯賓特:)我家是按4鑽品質裝修,我家離天門山索道步行15分之內,駕車約5分鐘,汽車總站就在我家附近,步行約5分鐘,張家界火車站步行8分鐘,飛機場,高鐵站車程約15分以內,去張家界每個景區都有直達🚗,來我家的每位客人我和我老婆都會細心講解 規劃線路,做到每位客人不走錯路,也會看到美麗的風景,根據天氣合理調整遊玩路線,也可以幫每位客人帶訂所有景區優惠門票, 。我家樓頂有花🌸園,有健身休閑,自助燒烤爐,也可以舉辦生日port,家庭親子活動,朋友聚會等等。 你的滿意就是我們的追求 期待你們下次的到來
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Thayat Arjun
Xi Yu Cozy Family Suite
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 3, 2024
Location is ideal to visit Tianmen Mountain. The couple owning the hotel is extremely helpful in guiding you around the attractions. The boss' wife went above and beyond in helping us find a restaurant to have dinner even late at night. Nice family-run place.
Response from Property: Thank you for your favorable comments about our Junlan Hotel. You can make an appointment to choose one of the pick-up and drop-off stations (the highest standard of car model: Mercedes-Benz Sprinter). My home is decorated with 4-diamond quality. My home is within a 15-minute walk from the Tianmen Mountain Cableway. It is about 15 minutes by car. 5 minutes, the bus terminal is near my home, about 5 minutes walk, Zhangjiajie Railway Station is 8 minutes walk, the airport and high-speed rail station are within about 15 minutes by car, there are direct connections to every scenic spot in Zhangjiajie🚗, every guest who comes to my home I My wife and I will carefully explain the route planning to ensure that every guest does not take the wrong path and sees the beautiful scenery. We can reasonably adjust the travel route according to the weather. We can also help every guest book discounted tickets for all scenic spots. There is a flower garden on the roof of my house, with fitness and leisure facilities, and a self-service barbecue pit. We can also hold birthday ports, family activities, friend gatherings, etc. Your satisfaction is our pursuit and we look forward to your next visit
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Guest User
City Fireworks Standard Twin Room
Stayed in Sep 2024
Family
5 review
4.2/5
Very Good
Posted on Oct 1, 2024
Our stay at this hotel was amazing. We were taken care of by the owners of the hotel. They helped us book the different attractions such as the Grand Canyon and National Forest at discounted prices and helped arranged transportation when necessary. The hotel is very close to Tianmen Mountain. The hotel room we stayed at was clean however there was no hand soap and the mattresses were very firm. There is not really a divider between the shower and the toilet so when you shower the shower water can flow into the toilet area but you can wear your shower slippers to avoid slipping. Also there is only one washing machine and it is located the rooftop. Overall it was a pleasant stay that can still use some improvements.
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Response from Property: Thank you for your favorable review of our Junlan Hotel. You can make an appointment to choose one of the pick-up and drop-off stations (highest car model: Mercedes-Benz Sprinter). My home is decorated with 4-diamond quality. My home is within a 15-minute walk from the Tianmen Mountain Cableway. It is about 15 minutes by car. 5 minutes, the bus terminal is near my home, about 5 minutes' walk, Zhangjiajie Railway Station is 8 minutes' walk, the airport and high-speed rail station are within about 15 minutes' drive, and there are direct connections to every scenic spot in Zhangjiajie🚗, every guest who comes to my home I My wife and I will carefully explain the route planning to ensure that every guest does not take the wrong path and will see beautiful scenery. We can reasonably adjust the travel route according to the weather. We can also help each guest book discounted tickets for all scenic spots. There is a flower garden on the roof of my house, with fitness and leisure facilities, and a self-service barbecue grill. It can also hold birthday ports, family activities, friend gatherings, etc. Your satisfaction is our pursuit and we look forward to your next visit
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Miguel V.
Special Queen Room
Stayed in Sep 2024
Couples
7 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Well located hotel and comfortable room, totally recommend for the price we paid.
The Chinese breakfast is good and we got picked up at the airport for free.
The highlight of the hotel are the hosts! They did not speak English and we did not speak Chinese but they were incredible explaining how we should visit Tianment Mountain and also the Avatar Mountains, best routes, transport alternatives, how to buy tickets and so on. On top of that in the last day we were headed to the airport again and they called a Didi for us and paid for it.
The most incredible hosts we have ever encountered.
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Response from Property: 謝謝親對我們郡瀾酒店的好評,可預約接送站二選一服務(車型最高標準:奔馳斯賓特:)我家是按4鑽品質裝修,我家離天門山索道步行15分之內,駕車約5分鐘,汽車總站就在我家附近,步行約5分鐘,張家界火車站步行8分鐘,飛機場,高鐵站車程約15分以內,去張家界每個景區都有直達🚗,來我家的每位客人我和我老婆都會細心講解 規劃線路,做到每位客人不走錯路,也會看到美麗的風景,根據天氣合理調整遊玩路線,也可以幫每位客人帶訂所有景區優惠門票, 。我家樓頂有花🌸園,有健身休閑,自助燒烤爐,也可以舉辦生日port,家庭親子活動,朋友聚會等等。 你的滿意就是我們的追求 期待你們下次的到來
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Guest User
Tianmen Mountain View Deluxe Family Suite
Stayed in Oct 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Very convenient location and staff are very helpful to book your itinerary
Response from Property: 謝謝親對我們郡瀾酒店的好評,可預約接送站二選一服務(車型最高標準:奔馳斯賓特:)我家是按4鑽品質裝修,我家離天門山索道步行15分之內,駕車約5分鐘,汽車總站就在我家附近,步行約5分鐘,張家界火車站步行8分鐘,飛機場,高鐵站車程約15分以內,去張家界每個景區都有直達🚗,來我家的每位客人我和我老婆都會細心講解 規劃線路,做到每位客人不走錯路,也會看到美麗的風景,根據天氣合理調整遊玩路線,也可以幫每位客人帶訂所有景區優惠門票, 。我家樓頂有花🌸園,有健身休閑,自助燒烤爐,也可以舉辦生日port,家庭親子活動,朋友聚會等等。 你的滿意就是我們的追求 期待你們下次的到來
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Julian
Special Queen Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 30, 2024
Above and beyond customer service. Great experience and location.
Response from Property: Translation: Beyond customer service. Great experience and location. . Thank you to the overseas Chinese guests in Canada for your recognition and praise of Junlan Hotel. My wife and I will explain the route of each scenic spot for free to every guest who comes from afar, and plan a perfect itinerary according to each guest's time. Booking discounted tickets for each scene, taking a physical examination to see the beautiful scenery of our beautiful Zhangjiajie. Location: 15 minutes walk from Tianmen Mountain Cableway from my home, 5 to 8 minutes from the bus station and train station, and 5 to 8 minutes drive from the airport. Go to every scenic spot in Zhangjiajie There are direct connections at the bus station🚗🚗. Regarding the interactions with Canadian guests and friends these days, our service has also been recognized. Whether they are domestic guests or foreign guests, we will treat them the same. Once again, Canadian guests: He Fei, have a happy trip later. Hope your work goes well, welcome to come to Jijia Zhang Sightseeing Tour next time
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Songxiaotu🐰
Wangshu Business Standard Twin Room
Stayed in Dec 2024
Family
20 review
5.0/5
Outstanding
Posted on Dec 8, 2024
It is very close to the Tianmen Mountain Cableway. The proprietress was very enthusiastic and explained to me in detail how to best visit Tianmen Mountain. Following the proprietress's guide, I easily enjoyed Tianmen Mountain! The room was very clean! Very satisfied
Original TextTranslated by Google
6/7
Response from Property: Thank you for your praise of our Junlan Hotel. You can make an appointment for a pick-up and drop-off service (the highest standard of car models: Mercedes-Benz Sprinter:) My house is decorated according to 4-diamond quality. My house is within a 15-minute walk from the Tianmen Mountain Cableway and about a 5-minute drive. The bus terminal is near my house, about a 5-minute walk, and an 8-minute walk from Zhangjiajie Railway Station. The airport and high-speed rail station are within a 15-minute drive. There is a direct link to every scenic spot in Zhangjiajie. My wife and I will carefully explain the planned route to every guest who comes to my house, so that every guest will not go the wrong way and will see beautiful scenery. The tour route will be adjusted reasonably according to the weather. We can also help each guest book discounted tickets for all scenic spots. There is a flower garden on the roof of my house, with fitness and leisure, self-service barbecue grills, and birthday ports, family parent-child activities, friends gatherings, etc. Your satisfaction is our pursuit. Looking forward to your next visit