Tianchong Yunhai Resort Hotel (Wulingyuan National Forest Park)

Tianchong Yunhai Resort Hotel (Wulingyuan National Forest Park) Reviews

Tianchong Yunhai Resort Hotel (Wulingyuan National Forest Park)

175 Wuling Avenue (Wuling Dadao), Wulingyuan District, Zhangjiajie, Hunan, 427400, ChinaView Hotel Details
Tianchong Yunhai Resort Hotel (Wulingyuan National Forest Park)
Tianchong Yunhai Resort Hotel (Wulingyuan National Forest Park)Tianchong Yunhai Resort Hotel (Wulingyuan National Forest Park)Tianchong Yunhai Resort Hotel (Wulingyuan National Forest Park)
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Tianchong Yunhai Resort Hotel (Wulingyuan National Forest Park) Guest Reviews

4.6/5
Very Good
2142 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(2142)
Positive reviews(2070)
Reviews with photos/video(665)
Classy environment(312)
Close to scenic area(297)
Friendly front desk staff(255)
Delicious breakfast(182)
Convenient parking(153)
Many amenities(128)
Garden view(68)
Negative reviews(72)
BranimirP
Guestroom (2 beds)
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 2, 2024
Kind host , great service , excellent location , helpful, our room was large and comfortable . Breakfast was chinese buffet, everything good. We got free laundry mashine inside resort. Everything was great .
Response from Property: Dear family, thank you for your recognition of our hotel. The hotel is beautiful because of you, and the service is pleasing for you. The seasons are changing, and the beautiful scenery of Zhangjiajie has its own merits. Welcome to your arrival. Our hotel is a few hundred meters away from the gate of the Forest Park Scenic Area. It integrates food, accommodation and transportation, which is very convenient. The Charming Xiangxi Grand Theater is just opposite the hotel. We provide butler-style service and can buy tickets, performance tickets, and check in luggage for you. Your needs are the purpose of our service. I hope to meet you again and wish you a happy life and a smooth journey!
Guest User
Guestroom (2 beds)
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 20, 2024
The location is very close to the sign gate. The staff is friendly and the hotel is very clean. I enjoyed it.
Response from Property: 【免費講解路線,贈送地圖、優惠代訂門票,免費停車,有大型停車場】【離森林公園東門步行5分鐘,免費洗衣機,免費景區諮詢和行程規劃】親愛的家人您好,您好!謝謝您選擇相信我們,並且入住我們酒店,我們位置處於景區東門附近,距離森林公園大門步行時間也衹要5分鐘,酒店服務至上,實行管家一站式服務,歡迎下次再來
Kusuma
Queen Room With Courtyard View
Stayed in Apr 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on Apr 16, 2024
The hotel was easy to find and its about 500 meters from the national park gate. The room was clean and spacious with free bottled water everyday. The staff was also helpful in booking on the ticket or the taxi to go around the town with discounted price rather than booking online. There is also a lot of cheap supermarket and restaurant just about 1km from the hotel. don't buy anything from the supermarket near the gate as its expensive
Response from Property: Thank you for your positive feedback. Welcome to play again next time
Guest User
Family-friendly Triple Room
Stayed in Sep 2023
Family
2 review
5.0/5
Outstanding
Posted on Sep 9, 2023
We had an excellent stay at Tianchong Yunhai, it is a short walk to the East gate of Zhangjiajie national park, and there are many restaurants and shops nearby. The room is clean and the breakfast is good as well. The shower and water pressure is good.
Response from Property: Hello, distinguished guests! Thank you very much for your five-star reviews, we are the best value hotel in Wuling District's source region, with free parking, free breakfast buffet, laundry room and so on. Your satisfaction is a recognition of our service, also gives greater motivation to continue to provide each guest with quality services, I wish you a pleasant trip
Guilherme
Guestroom (2 beds)
Stayed in Aug 2023
Solo travelers
4 review
1.2/5
Posted on Sep 4, 2023
pool wasnt available. musty smell in the room. towels weren’t changed, just folded.
Response from Property: Dear family, thank you for your review. Our hotel is located in Wulingyuan National Forest Park, Zhangjiajie. The transportation is very convenient. There is a large parking lot where you can park for free. Thank you very much for your opinion. We will immediately notify the housekeeping department and it will be corrected. Wish you a good trip. joy
David Kazaryan
Queen Room With Courtyard View
Stayed in Jan 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jan 21, 2024
very good hotel! located in a convenient location for visiting the national park. The rooms are comfortable. The owner of the hotel is very responsive. she helped me with transfer from/to the train station, and helped me with a guide for visiting the park.
Response from Property: Dear family, thank you for your recognition of our hotel. The hotel is beautiful because of you, and the service is pleasing to you. The four seasons are changing, and the beauty of Zhangjiajie has its own merits. Welcome you to come. Our hotel is located a few hundred meters from the gate of the Forest Park Scenic Area. It is very convenient for food, accommodation and transportation. The Charming Xiangxi Grand Theater is just opposite the hotel. With butler service, we can buy tickets, performance tickets and checked luggage for you. Your needs are the basis of our service. We hope to meet you again. , wish you a happy life and a smooth journey!
Guest User
Family-friendly Triple Room
Stayed in Apr 2024
Family
11 review
4.7/5
Amazing
Posted on Apr 4, 2024
Nice place with friendly and helpful staff. Short work to Wulingyuan gate.
Response from Property: 非常感謝客官您抽出寶貴時間為我們提供好評。您的肯定是我們前進的動力,我們將一如既往地提供優質服務,確保每位客人在我們酒店都能享受到舒適愉快的住宿體驗。祝君:一切安好!
Guest User
Guestroom (2 beds)
Stayed in Jul 2023
Travel with friends
4 review
4.2/5
Very Good
Posted on Jul 7, 2023
Good location (walkable to the park gate), friendly and helpful staff, though the swimming pool was broken (and looked like it had been broken for a while with no water) and there were insects splattered on the wall.
Response from Property: Dear family, thank you for your recognition and your valuable advice. We will try our best to correct this problem. This hotel is located in Zhangjiajie Wulingyuan National Forest Park, there is a large parking lot for free parking, I wish you a pleasant trip
Guest User
Guestroom (2 beds)
Stayed in Jun 2023
Couples
9 review
4.7/5
Amazing
Posted on Jul 9, 2023
Perfect location for entering Zhangjiajie National Forest Park. It's only a 10 min walk to the entrance, which really helped us get in early and beat the crowds. The room was big and comfortable, but maybe a little dated. Staff were very welcoming and helped us with things like washing laundry. Don't expect luxury but it's a great place to spend a few nights and maximise your time in Zhangjiajie.
Response from Property: 尊敬的賓客:很高興您在酒店和您的朋友們度過了一個美好的假期,您的點評是對我們服務最佳的肯定與鼓舞。 天崇雲海度假酒店竭誠為您服務!
Guest User
Queen Room With Courtyard View
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 10, 2024
Hygiene: Very clean and hygienic Environment: The environment is very quiet, and the courtyard room has a very large space Service: The girl at the front desk is very enthusiastic, helping to introduce the route and strategy, and can also buy scenic spot tickets for discounts Facilities: Complete facilities, hot water is very large
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6/7
Response from Property: Wow, seeing your thoughtful review really warms our hearts. No publicity can compare to your positive reputation for our services. We will work even harder to take care of every customer who comes to our store!
Guest User
Guestroom (2 beds)
Stayed in Dec 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Dec 8, 2024
In Zhangjiajie Wulingyuan Scenic Area, there are many B&B hotels, but I must recommend Tianchong Yunhai Courtyard Hotel! It is only a few hundred meters away from the Wulingyuan Forest Park Scenic Area. The courtyard is elegantly designed, the rooms have a Chinese style layout, they are simple and comfortable, the environment is warm and tidy, the layout is slightly Zen-like, the service is warm and thoughtful, the breakfast staples, dishes, and drinks are fresh and nutritious. It is unique among many hotels. It is a super star hotel. It feels like home and is worth staying! ! !
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6/9
Response from Property: Dear family, you are so amiable, thank you for your recognition of our hotel. The hotel is beautiful because of you, and the service is pleasing to you. The four seasons are changing, and the beauty of Zhangjiajie has its own merits. Welcome to our hotel. Our hotel is located at the gate of the Forest Park Scenic Area. A few hundred meters away, it is very convenient for food, accommodation and transportation. The Charming Xiangxi Grand Theater is just opposite the hotel. With butler-style service, we can buy tickets, performance tickets, and checked luggage for you. Your needs are the purpose of our service. We hope to have a chance to meet you. See you again and wish you a happy life and a smooth journey!
Guest User
Guestroom (2 beds)
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 7, 2024
The hotel is in a very good location, the room is very clean, the front desk upgraded my room, and we were given an extra breakfast coupon because we brought our children. The breakfast was very rich, with many varieties that suited our tastes. There was also a map of the Wulingyuan Scenic Area at the front desk. The front desk lady was very enthusiastic to explain the route planning itinerary to us in detail. The room was very warm and comfortable. There was no noise or odor. The hotel is very close to the Forest Park, East Gate and Charming Xiangxi Theater. The view from the window is also good, and you can see the mountain view in the distance. There are many restaurants around. Not far away is the most lively street in the center of Wulingyuan. It is very convenient to buy anything. I highly recommend their hotel.
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6/9
Response from Property: Thank you very much for your support and love. We meet each other so late, but knowing each other is fate. We package the beauty of the four seasons and send it to you together with our blessings. We will continue to provide quality services to you, so that you can experience focus and sincerity every time you stay. Excellent service attitude; looking forward to your next visit!
Guest User
Guestroom (2 beds)
Stayed in Dec 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 7, 2024
The hotel is in an excellent location, the room is very clean, the front desk upgraded it, and we were given an extra breakfast coupon when we brought our children. The breakfast was excellent and tasted good. There is a map of Wulingyuan Scenic Area at the front desk, and the front desk lady enthusiastically explained the route in detail. It only takes 5-10 minutes to turn right and walk to the sign gate. You can relax in the foot bath in the hotel. There are several restaurants on both sides of the door, so you can eat without walking far. The taste is not bad. Now is the off-season, the hotel is highly recommended, and the cost performance is very high! In fact, you don’t need to play in Zhangjiajie National Forest Park for 3-4 days, two days are enough, the core attractions are those few, and the others are similar. If you want to see monkeys, go to Jinbianxi, where there are many monkeys.
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6/9
Response from Property: Wow, seeing your thoughtful review really warms our hearts. No publicity can compare to your positive reputation for our services. We will work even harder to take care of every customer who comes to our store!
Guest User
Guestroom (2 beds)
Stayed in Dec 2024
Couples
4 review
5.0/5
Outstanding
Posted on Dec 6, 2024
The room is very clean and sanitary. It is very close to the scenic spot. It takes only a few minutes to walk to the surrounding area. There are many restaurants and hotels. It is very convenient to live nearby. There are also many supermarkets. Other scenic spots nearby are also very convenient. The bus station is also nearby and it is very convenient to take a taxi.
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Response from Property: 感謝您五分的點評哦! 每個城市總會有讓人惦念的理由, 每個季節都有我們難捨的景色,看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~酒店的我們求為每位客官提供最為貼心細緻的服務, 為每位客官帶來超值的體驗。
Guest User
Guestroom (2 beds)
Stayed in Dec 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 4, 2024
We are a group of eight people who came to Zhangjiajie for a group tour. We are very happy to book this hotel. The stay is very comfortable. It is very close to the scenic spots and it is very convenient to go to various attractions. Especially the front desk staff, we are very enthusiastic and the service is very good. They introduced us to the attractions, planned the routes, and bought tickets for us, and there are discounts. Next time other friends come, we will recommend this very good hotel
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6/8
Response from Property: The five twinkling little stars show your love for us. We are very happy to bring you a perfect stay experience. The clean and tidy room brings you a good mood. Not only will you be satisfied with your stay, we will also bring you more surprises. Let's meet next time~