Near Gaoyun Road (Lujiapo), Wulingyuan District, Zhangjiajie, Hunan, ChinaView Hotel Details
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Manyuan Resort Hotel Guest Reviews
4.7/5
Outstanding
3376 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(3376)
Positive reviews(3332)
Reviews with photos/video(890)
Convenient location(825)
Delicious breakfast(580)
Close to scenic area(349)
Friendly front desk staff(225)
Loved the view(202)
Has rooms for families(36)
Nice bathtub(26)
Negative reviews(44)
darrentyl88
Guestroom (2 beds) (Special promotion)
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Great hotel with good breakfast options. Counter staffs are very helpful and provide excellent guide for us to cover what we need. Manage to enjoy the good rates of the hotel due to low season.
Response from Property: 【 Plan and explain the route for free, give maps, book tickets 】 Thank you very much for choosing Manyuan. Your satisfaction, let us very happy; We are greatly honored by your recommendation. Xiaoman can win your love, we know that only with unremitting efforts, can do better. Let more friends recommend! The lovely butlers of Xiaoman will work harder to achieve more exquisite and surprising, looking forward to your visit to Manyuan Hotel again.
benson ang
Manqu Theme Family Room With Scenic Tub
Stayed in Dec 2024
Family
5 review
4.5/5
Great
Posted on Dec 13, 2024
Room heater not working so well so room pretty cold during Dec. But still liveable. The level 1 lobby is also very cold in the morning as they never turn on heater. So breakfast food very fast turn cold.
Location is on the wrong side of the river so quite inconvenient. Near pagoda area
Yong Sheng Tan
Guestroom (2 beds) (Special promotion)
Stayed in Dec 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Dec 13, 2024
The receptionist is very welcoming and helped us to arrange for rooms that were beside each other. She also helped us to plan activities and attractions for each day and book ticket for various places. Overall great experience.
Response from Property: [Free planning to explain the route, gift maps, booking tickets] Thank you very much for giving us such a high evaluation, the small man is really honored! We hope that through the meticulous service and warm and comfortable environment so that each guest can feel the hearts of the little man. Your satisfaction is our greatest encouragement! We are waiting for you to visit us again
Aik Lian
Guestroom (2 beds) (Special promotion)
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 27, 2024
The hotel near Suo Xi lake. 3 mins walk to Wulingyuan. Counter staff very friendly & helpful, they provided Wulingyuan map & guide us the way to visit the national forest park 😀.
Response from Property: The purpose of Xiaoman's home is to serve every family member who comes. Not only does it check in at the speed of light, but we also insist on checking out in 0 seconds. We have met you in this vast world, and because of the vast sea of people, the meeting is even more beautiful! Dear family, no matter where you go, please accept Xiaoman's blessings! I look forward to having a time with you again!
Mrs. C
Queen Room
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Good clean rooms, helpful staff. Good location, near the park entrance and close to restaurants. Hotel just beside the river, where locals do their laundry. Great value for the room, breakfast included. We paid $50 AUD per night and we got more than what we paid for. Staff offered to look after our bags after we checked out, so we can explore the nearby baofeng lake and huanglong cave. Great hotel!!
Response from Property: Hotel reply content:
Dear family, I am very honored and grateful to receive your 5-star praise. There is a small road from Xiaomanjia to the east gate of the forest park. It only takes more than ten minutes to walk. Xiaomanjia is located in the core scenic area of Wulingyuan District, Zhangjiajie, close to the National Forest Park and the Millennium Mysterious Drama Charming Xiangxi. It takes more than ten minutes to walk to Wulingyuan Business Circle, which is convenient for both tourism and shopping. The 24-hour professional butler can not only carefully plan, coordinate and implement private customized travel routes for families, but also buy tickets for scenic spots in one stop, and introduce you to local delicious and fun things. Whether it is a family trip or a team building activity, it can meet the various needs of the family and answer your questions at any time. The hotel bedding is specially customized by a high-end brand, which is 1.5 times thicker than other hotels, with moderate softness and hardness, enough to ensure your full night's sleep; the hotel also has free parking spaces, tea tasting areas and book bars, etc., which can help you achieve the convenience and warmth of home even when you are on the road. Next time you come to Zhangjiajie, you must choose Xiaomanjia again, looking forward to your visit again~
Guest User
Manyun Twin Room
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 22, 2024
The hotel has an elegant environment and a superior location. It is located next to a small river. Across the river is the East Gate of Zhangjiajie, which can be reached in ten minutes on foot. There are also restaurants and supermarkets around the hotel, which is very convenient. The hotel staff are very warm and polite, the room is clean and odorless, the decoration is luxurious, and the breakfast is quite rich. Overall, I feel satisfied.
Response from Property: 酒店回覆內容:尊敬的顧客您好!歡迎您選擇入住我們酒店,管家【免費規劃講解路線、贈送地圖、代訂門票】非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨
N.Alani29
Queen Room
Stayed in Nov 2024
Couples
23 review
4.2/5
Very Good
Posted on Nov 21, 2024
Our stay was good!
Very close to the park east entrance (15 minutes walk/ 3-4 minutes drive), friendly front desk, spacious and clean rooms.
Breakfast is OK, no western choices at all but a lot of Chinese ones.
Ranked it 3/5 for cleanliness because house-keeping was very minimal. They left half-drank tea cups and empty bottles in our room plus left the balcony door wide open so our room was full of bugs at night.
Other then that, all was great and the hotel is very good for its price
Response from Property: Dear guest, thank you for taking the time to share your feedback. We are happy to hear that you enjoyed the hotel's convenient location, friendly service, and spacious, clean rooms.We sincerely apologize for the housekeeping issues you experienced. This is certainly not the standard we strive for, and we will take your feedback seriously to ensure that our housekeeping team improves attention to detail, especially regarding cleanliness and ensuring that windows and doors are properly secured.We also appreciate your understanding regarding the breakfast selection, and we will consider adding more variety in the future to cater to different preferences. Thank you for your positive comments about the overall value of the hotel, and we hope to have the opportunity to serve you again in the future.
MelvinO
Manyun Bestie Triple Bed Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 19, 2024
I love the hotel location which is at a quiet neighbourhood, 10 mins walk to the main food street and 15 mins leisure walk to the east gate of forest park. The receptionist was helpful to book the attraction tickets at discounted price and provided all the necessary information. I had an upgraded room which was spacious, modern, clean and comfortable with balcony overlooking the stream. Breakfast was above average, enough to keep us filling. Highly recommended.
Response from Property: Hello, my dear friend. [Free planning to explain the route, gift maps, booking tickets] I am very happy to meet with you, happy time is short and good, Xiaman hopes to accompany your Zhangjiajie journey every time. We also look forward to your coming again and feeling more charm here!
Guest User
Queen Room
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 25, 2024
Stayed 4 nites in November. Good location, 5-7 min walk to Wulingyuan entrance. Given a corner room with outdoor bath and has a view facing the stream. Fantastic service especially Xiao Xiao who helped us booked park tickets, arranged for our transportation to the Grand Canyon and even advised us on the itinerary. Value for money & is highly recommended
Response from Property: Although it is a small move, every encouragement and support from you is the driving force and direction for us to move forward. Thank you again, dear, thank you for your affirmation of Miss Guanjia and Manyuan. If you have the opportunity to come to Zhangjiajie again, you are welcome to come to Manyuan again. I wish you and your family will always be smooth, happy, healthy and safe.
Guest User
Manju River-View Balcony Twin Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 22, 2024
Stayed here 4 nights and booked room with view of the river. Excellent location, near to restaurants n amenities and walking distance to the entry gate to the ZJJ park.
Room is spacious and clean. Breakfast has good variety if you like local Chinese cuisine. Service staff provided excellent help and advice especially Ms. Xiao Xiao.
There is also a table in the lobby where u can get to try out ZJJ unique Chinese tea.
Response from Property: Hotel reply:
Dear family, hello! Thank you for choosing to trust us and staying in our hotel, and for your affirmation of our work. It is very convenient to eat, drink and have fun near the hotel, and it only takes 10 minutes to walk from Zhangjiajie National Forest Park, about 5 minutes from Charming Xiangxi Theater, and only about 10 minutes from the Didi of Qianguqing. We provide butler service, free planning of explanation routes, free maps, ticket booking, luggage storage, tour guide reservation, charter, booking tickets for Zhangjiajie Forest Park, Tianmen Mountain, Charming Xiangxi, Qianguqing and other scenic spots and performances for guests, with many discounts, planning travel itineraries, saving a lot of unnecessary trouble and time, the hotel is constantly working hard to create a warm and comfortable living environment for guests, and to meet the different needs of families with the best services. All our employees will continue to work hard to provide high-quality and enthusiastic services for families. Sincerely look forward to your visit again!
ALFRED QUEK CHENG PING
Manju River-View Balcony Double Bed Room With Scenic Tub
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 14, 2024
Manyuan Resort Hotel is located at a strategic location, easy access to ZhangJiaJie National Park and other scenery location.
Walkable distance to convenient stores and good restaurant.
Hotel cleanliness is great, hotel staff is wonderful that helps and explain tours well.
Response from Property: [Free route planning, map, ticket booking] The word "fate" brings you to Xiaomanjia, and we are particularly happy to receive your recognition. Convenient location, comfortable room facilities, and thoughtful hotel services are all for you to feel at home when you are away. You are our friend and family. Manyuan Resort Hotel is your home on the journey, and you are welcome to come home often when you are free~
Guest User
Queen Room
Stayed in Nov 2024
Couples
15 review
5.0/5
Outstanding
Posted on Nov 11, 2024
True to the reviews I've read... superb location! Spacious room & wonderful river view.
Most importantly- excellent service by Ms Xiao Xiao in purchasing park tickets & advice on routing. She deserves a big raise from the boss!
Response from Property: Dear guests! The hotel provides free butler service, helping you plan your itinerary, explaining the tour route, buying tickets for scenic spots, etc. Your good comments are like a breeze in summer, refreshing. Thank you for your recognition and look forward to serving you again.
Vicky Pang
Guestroom (2 beds) (Special promotion)
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 14, 2024
The hotel staff, 晓晓 contacted me after booking to ask if we need any help to arrange for ticket bookings etc. It's easy to communicate with them via wechat and we were replied promptly. There's some discount for booking entrance tickets via the hotel. The washing machine is located on the 1st floor and there is a dryer at every floor. The amenities provided is good and bed was comfortable. There were many sockets available to charge multiple devices. Location is also very convenient to get to the national park. There is a nice restaurant walking distance from the hotel, 筷乐湘西 recommended by the hotel which we went to twice. You can also get some discount if you mention that you're staying at this hotel. The breakfast spread in the hotel has many choices but would be better if jam or butter is provided to spread on toast. At the end of our stay, 晓晓 gave us gifts.
Response from Property: [Free route planning, map, ticket booking] Dear family, thank you for telling us about your experience during your stay. At the same time, thank you for your affirmation and high evaluation of the hotel. It is your support and affirmation that is the driving force for our continuous efforts. Everything the hotel has prepared for you is just to make you feel like home during your stay. Xiaoman is looking forward to seeing you back home again!
Anonymous User
Manju River-View Balcony Twin Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 27, 2024
This hotel is very near to the East Gate of the Wulingyuan National Park. Walking distance by/along the river side takes only 10 mins or less. You may see the locals doing their laundry by the river.
Hotel staffs are helpful & friendy. There even care to share the informations of how going about within National Park. The room view is good facing the river side & not so noisy. Room is super spacious & beds too. Morning breakfast is buffet style & food is nice!
I definitely will come back to stay again!
6/11
Response from Property: Hello! [Free route planning, map, ticket booking] Thank you very much for choosing to stay in our hotel and sharing your stay experience. Simple love lasts the longest, ordinary companionship is the most reassuring, and people who understand you are the warmest. Xiaoman strives to be the person who understands you the most. Your praise is warmer than the sun in winter. No matter in the wind or rain, Xiaoyunduo is always waiting for you. Remember to come back~
FreeNeasy
Manju River-View Balcony Twin Room
Stayed in Nov 2024
Family
4 review
4.7/5
Amazing
Posted on Nov 12, 2024
Excellent location along the picturesque riverside in Wulingyuan. Nice clean rooms. A 10-15 minute walk from the East Gate of Zhangjiajie National Forest Park. Simple breakfast in the hotel saves time before heading out to the Park. Hotel manager was extremely helpful. Helped book us tickets for park attractions and was generous in providing tips on efficient sightseeing routes and dinner recommendations. She was also quick to respond via Wechat when needed help.
Response from Property: Dear guest: Hello! The hotel [free planning and explanation of routes, free maps, ticket booking] Thank you for sharing your stay experience. Your praise, satisfaction, and appreciation are the sunshine in Xiaoman's life, illuminating Xiaoman's future of not forgetting her original intention and forging ahead. I hope you will come to meet Xiaoman again with your family and friends~