NATIONAL SCENIC SPOT SUNSHINE RESORT HOTEL

NATIONAL SCENIC SPOT SUNSHINE RESORT HOTEL Reviews

NATIONAL SCENIC SPOT SUNSHINE RESORT HOTEL

598 Wuling Road, about 100 meters north at the intersection of Osmanthus Road and Wuling Road, Wulingyuan District, Zhangjiajie, Hunan, 427400, ChinaView Hotel Details
NATIONAL SCENIC SPOT SUNSHINE RESORT HOTEL
NATIONAL SCENIC SPOT SUNSHINE RESORT HOTELNATIONAL SCENIC SPOT SUNSHINE RESORT HOTELNATIONAL SCENIC SPOT SUNSHINE RESORT HOTEL
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NATIONAL SCENIC SPOT SUNSHINE RESORT HOTEL Guest Reviews

4.8/5
Excellent
1135 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1135)
Positive reviews(1118)
Reviews with photos/video(410)
Convenient location(251)
Classy environment(240)
Close to scenic area(131)
Friendly front desk staff(102)
Garden view(87)
Convenient parking(60)
Well designed(36)
Luggage delivery service(6)
Negative reviews(17)
Anonymous User
Twin Room
Stayed in Dec 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on Jan 22, 2025
A very warm service resort, walking distance to East Gate, plenty of eateries. We love the spacious clean room. Received a free upgrade during check in. Stayed 4 nights. Hotel manager service is helpful.
Response from Property: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務。
Guest User
Twin Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 30, 2024
From Indonesia to the beautiful Zhangjiajie Wulingyuan national forest park. Checking in at the Sunshine Court Hotel in Expert Village, it was a bit difficult because of the language barriers, but the front desk little Luo asked me for a WeChat to communicating its really helpful and solving some of our difficulties. The hotel has a beautiful environment and good service. The room service and hygiene are also good.
Response from Property: Dear Guest, Greetings! We sincerely appreciate your support and recognition of our hotel. Everything we do is dedicated to providing each guest with a unique holiday experience. Your satisfaction and affirmation truly move us, and we warmly welcome you back to Zhangjiajie.
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Guest User
Twin Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 30, 2024
We truly enjoyed the stay. The front desk lady, Bring Xiao Deng was extremely helpful and kind. Thank you!!
Response from Property: Dear guests: Hi there! Thanks for your comment. We'll keep working hard with your encouragement and support. We're sure we'll do even better! Thanks for your support!
Tony
Deluxe 2-bed Room
Stayed in Oct 2024
Couples
4 review
4.0/5
Very Good
Posted on Nov 12, 2024
Great Location close to attractions. Room was a bit far from the hptel reception. Room was clean but very basic
Response from Property: Thank you for choosing our hotel. We are honored to have the opportunity to serve you. Our hotel is located just an 8-minute walk from Zhangjiajie National Forest Park, and there are various dining options nearby. The hotel features four stories and encompasses a spacious courtyard style, which means that some rooms may be a bit distant from the service center. However, we hope that our dedicated service will provide you with a more comfortable experience. Our staff eagerly anticipates your return visit!
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DaisyFlower
VIP Queen Room
Stayed in Oct 2024
Couples
6 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Very large hotel with lots of service. Breakfast was very good and staff was helpful. Room was very good and clean. Nothing to remark on it!
Response from Property: Dear Valued Guest, I am delighted to hear that you enjoyed a wonderful holiday at our hotel. Your feedback serves as the highest form of affirmation and encouragement for our service. We warmly invite you to visit us again!
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taivna
Twin Room
Stayed in Jul 2024
Family
2 review
4.5/5
Great
Posted on Jul 23, 2024
I stayed at a very clean hotel with three spacious rooms. The breakfast had a wide range of delicious options. The free welcome drink, especially after a hot day, was a delightful touch.
Response from Property: Dear guest, thank you for your liking and recognition of the hotel. We have been striving to create a comfortable experience for our passengers, hoping to add joy and emotion to your vacation. The hotel looks forward to your next stay!
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cheyenne nicolette kong
Twin Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
The hotel was great. Clean beds, toilets with a varied breakfast. The receptionist A 小乐 was incredibly helpful and kind in recommending places and ensuring that our check-in & check-out was smooth.
Response from Property: Hello! We sincerely appreciate your stay and kind words. It's our pleasure to ensure that you have a wonderful experience during your trip. Your positive feedback serves as great encouragement and motivates us to continuously improve. We are committed to maintaining high levels of enthusiasm and will strive to make every guest feel at home. We look forward to welcoming you back again in the future! You are always welcome here.Have a fantastic day!
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Eng Soon
Deluxe 2-bed Room
Stayed in Oct 2024
Couples
19 review
4.2/5
Very Good
Posted on Oct 31, 2024
Location is good. Walking distance to the entrance gate.
Response from Property: We sincerely appreciate your positive feedback regarding the location of our hotel. We eagerly anticipate your next visit and extend our best wishes to you.
Guest User
Twin Room
Stayed in May 2024
Couples
1 review
4.2/5
Very Good
Posted on May 14, 2024
Great location and rooms Bathroom had. A slight smell of humidity Breakfast for western people not big selection Few selection of fruit (one or two) At reception they do not speak even a basic English
Response from Property: I apologize for the unsatisfactory experience during your stay. The breakfast restaurant is independently operated and not directly managed by the hotel, hence we are unable to control the menu, portion size, or taste. We acknowledge the need for English training at the hotel reception and have initiated steps to acquire a translator. Wishing you a pleasant stay in China.
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Guest User
Queen Room
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Mar 26, 2024
Near to wulingyuan entrance of the national park. Walking distance to lots of food choices and the public bus stop that goes to tianmen mountain cable car. Good service. You can ask the hotel for directions to attractions
Response from Property: Dear guests, Thank you for choosing our National Scenic Spot Sunshine Resort Hotel.Our hotel near the scenic spot of Zhangjiajie National Forest Park.It’s our pleasure to served you.Wish you have a nice day!
LazyD888
Queen Room
Stayed in Jan 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 17, 2024
Newly renovated. Spacious, clean and tidy. Room has everything you need but was missing a mini fridge. The hotel is situated a few mins walk from tourist attractions and many shops and good restaurants. Highly recommended!
Response from Property: Dear guests, hello! Thank you very much for choosing our National scenic spot sunshine resort hotel for your stay experience! The hotel adopts the Chinese style flower gallery courtyard construction style. The Chinese style courtyard style matches the Wulingyuan National Scenic Spot landscape, and is born in the nature! The hotel is about 800 meters away from the east gate of Zhangjiajie National Forest Park scenic area and can be reached by walking, with very convenient transportation. Thank you for your 5-star comment! We will continue to strive to provide every customer with a better accommodation experience. Wishing you have a good day!
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Guest User
Twin Room
Stayed in Jan 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Feb 8, 2023
Very nice location, you can walk 10minutes and reach the East gate of Zhangjiajie forest mountain. Also very close to bus station(5min by walk). Got free room upgrade which was very cool. Staffs are kind and very helpful. highly recommend.
Response from Property: Dear guests! Thank you for your recognition of the specialty. The specialty has always adhered to the principle of "user first". It is the specialty's pursuit to take the initiative to solve problems for customers. I look forward to meeting you next time. I wish you a happy life亲爱的客人您好!感谢您对专专的认可,专专一直坚持“用户第一”的原则,主动为客人排忧解难是专专的追求。十分期待与您下次的“邂逅”,祝您生活愉快。
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AnanthP
Queen Room
Stayed in Jul 2022
Family
12 review
5.0/5
Outstanding
Posted on Aug 8, 2022
Booked this hotel for my friend, they also very much satisfied with the hotel and location. Only thing is limited option for breakfast.
Response from Property: Thank you very much for your recommendation and praise.
Guest User
Deluxe Queen Room
Stayed in Feb 2025
Couples
3 review
5.0/5
Outstanding
Posted on Feb 17, 2025
This hotel is great! The room is clean and tidy, the layout is warm, the bedding is soft and comfortable, and I had a very good sleep. The front desk service is warm and thoughtful, the check-in is fast, and the housekeeper Xiaoguo's service is also very good. After adding WeChat, the reply is fast and the guests' questions are answered in time. The hotel can also store luggage after checking out. The hotel is also in a good location. It is very close to Zhangjiajie Forest Park, about 800 to 900 meters, and you can walk there, which is very convenient. The breakfast is rich in variety, with both Chinese and Western food. The location is convenient, and it is convenient for travel and shopping. I will come again next time!
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Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!非常感謝您對我們酒店的喜愛和好評呢。得知您在我們酒店體驗到乾淨整潔、温馨又舒適的房間,還能睡個好覺,我們特別開心呀。我們的工作人員一直致力於為賓客提供熱情周到的服務,前台可以快速為您辦理入住,管家小果能及時解答您的問題,這些都是我們應該做到的。您提到的行李寄存服務,是為了方便賓客即使退房後也無需為行李擔憂。而酒店離張家界森林公園較近、早餐種類豐富以及周邊位置便利等優點被您認可,對我們來説簡直是最好的鼓勵。期待您的下次光臨,我們會繼續努力給您提供更棒的服務!
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Guest User
Twin Room
Stayed in Feb 2025
Business travelers
12 review
5.0/5
Outstanding
Posted on Feb 14, 2025
The hotel experience during this trip was great, and I must give it a five-star rating! From the moment I stepped into the hotel, Xiaoyu, the front desk staff, warmly welcomed me. The room was clean and tidy, with complete facilities and comfortable bedding, and I had a good sleep. The hotel's buffet breakfast was rich in variety and tasted very good. The location is excellent, and it is only 800 meters away from the east gate of the scenic area. It is very convenient to travel and eat around. I will come again next time!
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Original TextTranslated by Google
Response from Property: 尊敬的客人:您好!非常感謝您選擇我們酒店以及給予我們這麼高的評價。從您的描述中,我們很高興小宇的熱情接待能夠給您帶來好心情。我們致力於為每一位客人提供優質的服務,小宇是我們團隊用心服務客人的一個縮影,您的認可會激勵他做得更好,也會鼓勵我們全員繼續提升我們的服務品質。我們十分注重客房的清潔和設施的配備,得知您覺得房間乾淨整潔、設施齊全並且床品舒適,這讓我們深感欣慰,這也是我們一直努力的方向。對於酒店的自助早餐,我們精心準備了豐富多樣的菜品,能夠滿足不同客人的口味需求,您提到早餐味道不錯,這是對我們餐飲部門的最大肯定。酒店的地理位置也是我們的一大優勢,方便客人前往周邊的景區遊玩。我們期待着在這裏再次迎接您的到來,給予您一如既往的優質服務和舒適的住宿體驗。再次感謝您的支持與信任。祝您生活愉快!
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